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Reviews

Average Ratings

4.9
1110 lifetime reviews. Includes reviews of Leith BMW from DealerRater.com
  • 2014 BMW X3 28i

    My wife and I bought a new BMW X3 from Leith BMW in Raleigh. We were in the market for a small SUV and our final choices narrowed down to BMW X3 a...


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    My wife and I bought a new BMW X3 from Leith BMW in Raleigh. We were in the market for a small SUV and our final choices narrowed down to BMW X3 and Audi Q5. Both vehicles were very impressive and had a range of amenities; the pricing was also similar. Finally, we selected X3 for the sport/comfort/eco option, and the somewhat better interior design, finesse and comfort. We also thought that the navigation system was better in X3. Our sales consultant Barry Frucht at Leith BMW was a natural ally in our selection process. Barry has a very pleasing demeanor and he gave us a refreshingly stress-free and fulfilling car buying experience. Barry understands the potential customers very well; he certainly understood us. After giving us a couple of test drives on X3 and X1, he allowed us the space to arrive at our decision. Barry gave a ball park price, which I knew was near the so-called ‘true’ market price that could be assessed from several websites. With Barry, there were no annoying stage-managed visits to the sales manager and worse, the grand entry of a sales manager who would go on to explain how our lives would be changed, forever, by having a BMW in our porch. Instead, Barry politely sent us a few emails on different options we have. We took a few days off, assessed our options and went back to Barry, who was glad to work with us to close the deal. Having visited several dealerships, we think Barry Frucht at Leith BMW has a 21st century car sales model. Barry correctly assumed that – we know a few things about BMW, we know what we are looking for, we know there are awfully wonderful competing cars in the same price range, we use the internet, we know difference between the sticker price and the invoice, we can (and will) use the internet to find the ‘true’ market price, we know we can buy a car from another dealer/city or even through the internet, and so forth and so on. Most importantly, Barry understands that customers need space when making an important decision. Top marks to Barry!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Care about their customers
    March 22, 2017

    I was in the market for a BMW M2, but most dealerships had a long waiting list. David Malette called me personally when an allocation for an M2 b...


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    I was in the market for a BMW M2, but most dealerships had a long waiting list. David Malette called me personally when an allocation for an M2 became available, and immediately put my name down as the next in line to purchase the car. David was responsive and answered all of my questions, and was ready to help at any time during the ordering process (which takes several months). During signing, everything was laid out clearly with the agreed upon price, and there was no haggling at any time. They also processed my lease turn in quickly and without any issues or additional cost. I would highly recommend this dealership and David Malette in particular, as they care about their customers, and they remain honest and friendly throughout the entire car purchasing experience.

    Does recommend this dealer

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  • WONDERFULL AND OUTSTANDING EXPERIENCE!
    March 20, 2017

    I called Leith BMW and spoke with Richard Williams about a pre-owned 2009 BMW 135i convertible that i saw on there website, He was exceptional an...


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    I called Leith BMW and spoke with Richard Williams about a pre-owned 2009 BMW 135i convertible that i saw on there website, He was exceptional and knowledgeable of this vehicle. He answered all my question's and more. We discussed on the best time to meet and an appointment was set. Richard Williams had the vehicle ready for me before my arrival at the dealership, that was outstanding, went out on a text drive ( while on text drive he kept explaining the function of different gadgets inside the vehicle to me ). Richard Williams is the real deal if you are looking to buy either New or Pre-owned vehicle from Leith BMW in Raleigh NC, Very patient, Listens to you / what you want or looking to buy. Finally, I Recommend Richard Williams and Leith BMW at Raleigh to everyone who wants to buy the ultimate driving machine.

    Does recommend this dealer

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  • Execellent Custormer Service with no Hassle
    March 20, 2017

    Richard Williams was courteous, knowledgeable, and friendly from the start. He knew the inventory without checking, and immediately took me to a ...


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    Richard Williams was courteous, knowledgeable, and friendly from the start. He knew the inventory without checking, and immediately took me to a BMW 535i that was for sale after listening to my wants and needs. A true professional, and did everything within his power to put me in the vehicle that met my wants and needs. Wish more dealers had representatives like Richard. Thanks so much for all of your assistance!

    Does recommend this dealer

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  • Extremely Pleased!

    We went in to Leith BMW looking at getting a 2016 or 2017 3 series and walked out with a 2017 BMW 330i -- Mark Nelson was an amazing salesperson! ...


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    We went in to Leith BMW looking at getting a 2016 or 2017 3 series and walked out with a 2017 BMW 330i -- Mark Nelson was an amazing salesperson! He was incredibly personable, patient, knowledgeable, friendly and helpful. Everybody at the dealership was awesome but Mark was a standout. Highly recommended. No matter where you live in the Triangle, this is the dealership to go to if you are in the market for a BMW. Do not waste your valuable time at other dealerships in the area. This is our 3rd BMW and every time, we start out at Performance BMW because we live very close to that dealership. And every time, they cannot be bothered to deliver good customer service. I don't know what it is but there is a seriously snobby attitude there (on the sales side, not service). I think we have finally learned that LEITH is worth the extra drive to get excellent customer service. They actually want to sell cars there and they will treat you like a human being in the bargain.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • BMW X5

    My and I went in to purchase a BMW X3, and left with an X5. Our salesperson, Davis Kigenyi, was very professional and attentive what we were looki...


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    My and I went in to purchase a BMW X3, and left with an X5. Our salesperson, Davis Kigenyi, was very professional and attentive what we were looking for with this purchase. We are very satisfied with the service and love our new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful Experience
    March 14, 2017

    I was in the market for a new automobile and happened to be fortunate enough to meet Barry Frucht at Leith BMW. Barry was very considerate, profes...


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    I was in the market for a new automobile and happened to be fortunate enough to meet Barry Frucht at Leith BMW. Barry was very considerate, professional and took time to fully understand what I was looking for... He was most interested in finding me the right automobile and not just making a sell (how refreshing). Ultimately, with his help, I decided on a new 2016 BMW 528i. I was concerned with the 4 cylinder engine and he suggested a Dinan chip which increased the overall HP and torque. All I can say is Wow!!!!! I am very happy with my new BMW and the attention to detail Barry provided. What a pleasure it was to deal with a person who ultimately only wanted to make sure I got the car I wanted and not just trying to sell a car. I will be a repeat customer and highly suggest if you are in the market for a BMW to contact Barry Furcht. You will be glad you did...

    Does recommend this dealer

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  • Lease Turn-In Made Easy with John McDougald

    John McDougald works hard, takes his time all while smiling and being personable. It was really easy to talk to John and he was very knowledgeable...


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    John McDougald works hard, takes his time all while smiling and being personable. It was really easy to talk to John and he was very knowledgeable. His enthusiasm about a car is contagious all while maintaining a very down to earth vibe. Truly a pleasure and I will call him at the end of my next lease.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience with Kent Beard at Leith BMW
    March 7, 2017

    I had a great experience with Kent Beard at Leith BMW when buying my new 340i. I would highly recommend him to anyone interested in a BMW. He walk...


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    I had a great experience with Kent Beard at Leith BMW when buying my new 340i. I would highly recommend him to anyone interested in a BMW. He walked me through the whole process and explained everything thoroughly.

    Does recommend this dealer

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  • Mark Nelson is awesome
    March 1, 2017

    Could not have asked for a better sales man. Mark is definitely one of a kind. So happy you help me pick out my perfect BMW. ...


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    Could not have asked for a better sales man. Mark is definitely one of a kind. So happy you help me pick out my perfect BMW. Still

    Does recommend this dealer

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