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Reviews

Average Ratings

4.9
1151 lifetime reviews. Includes reviews of Leith BMW from DealerRater.com
  • 2014 BMW X3 28i

    My wife and I bought a new BMW X3 from Leith BMW in Raleigh. We were in the market for a small SUV and our final choices narrowed down to BMW X3 a...


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    My wife and I bought a new BMW X3 from Leith BMW in Raleigh. We were in the market for a small SUV and our final choices narrowed down to BMW X3 and Audi Q5. Both vehicles were very impressive and had a range of amenities; the pricing was also similar. Finally, we selected X3 for the sport/comfort/eco option, and the somewhat better interior design, finesse and comfort. We also thought that the navigation system was better in X3. Our sales consultant Barry Frucht at Leith BMW was a natural ally in our selection process. Barry has a very pleasing demeanor and he gave us a refreshingly stress-free and fulfilling car buying experience. Barry understands the potential customers very well; he certainly understood us. After giving us a couple of test drives on X3 and X1, he allowed us the space to arrive at our decision. Barry gave a ball park price, which I knew was near the so-called ‘true’ market price that could be assessed from several websites. With Barry, there were no annoying stage-managed visits to the sales manager and worse, the grand entry of a sales manager who would go on to explain how our lives would be changed, forever, by having a BMW in our porch. Instead, Barry politely sent us a few emails on different options we have. We took a few days off, assessed our options and went back to Barry, who was glad to work with us to close the deal. Having visited several dealerships, we think Barry Frucht at Leith BMW has a 21st century car sales model. Barry correctly assumed that – we know a few things about BMW, we know what we are looking for, we know there are awfully wonderful competing cars in the same price range, we use the internet, we know difference between the sticker price and the invoice, we can (and will) use the internet to find the ‘true’ market price, we know we can buy a car from another dealer/city or even through the internet, and so forth and so on. Most importantly, Barry understands that customers need space when making an important decision. Top marks to Barry!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • John's the Man!
    April 27, 2017

    Take a test drive with John Draz. He knows the BMW and he will answer any question or get the answer that same day! Beside being knowledgeable, ...


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    Take a test drive with John Draz. He knows the BMW and he will answer any question or get the answer that same day! Beside being knowledgeable, he was very patient, efficient and professional. John made my first BMW buying experience a pleasure.

    Does recommend this dealer

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  • Great buying experience
    April 27, 2017

    I highly recommend John Draz and Leith BMW. John is professional, courteous, trustworthy and represents the BMW name well. I will recommend Leit...


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    I highly recommend John Draz and Leith BMW. John is professional, courteous, trustworthy and represents the BMW name well. I will recommend Leith BMW to prospective buyers.

    Does recommend this dealer

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  • 2017 BMW buying experience

    My wife and I are very pleased with our recent purchase of the 2017 BMW X1! Barry Frucht was extremely helpful to us with this selection. He lis...


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    My wife and I are very pleased with our recent purchase of the 2017 BMW X1! Barry Frucht was extremely helpful to us with this selection. He listened to us explain our needs in a new car. He worked diligently to match us with the vehicle that met our requirements. He worked just as diligently to help us make the purchase. We love the vehicle. We thank Barry and his colleagues at Leith BMW.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • very pleasant experience
    April 23, 2017

    My first impression that Henry gave me went a long way towards setting me at ease in this process of buying a car. He smiled, was friendly and ve...


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    My first impression that Henry gave me went a long way towards setting me at ease in this process of buying a car. He smiled, was friendly and very enthusiastic about selling me the "right" 2017 BMWx3 for me. I test drove so many different vehicles, not all BMW's, before deciding on this car and couldn't be happier. Whats not to like about the car, it's quick, hugs the road and corners, great steering, nice lines, plenty of power, a perfect balance between sport and luxury. Thanks Henry, I'll be a repeat customer. Good job.

    Does recommend this dealer

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  • Excellent service by Barry Frucht and the team at Leith!
    April 23, 2017

    Highly professional and knowledgeable. I didn't feel pressured in the process and service was impeccable. Barry was patient and gracious - he know...


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    Highly professional and knowledgeable. I didn't feel pressured in the process and service was impeccable. Barry was patient and gracious - he knows his cars and was upfront about all financial terms.

    Does recommend this dealer

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  • ' The Customer Experience'. RM
    April 22, 2017

    It was indeed a fantastic experience with John Draz.. John was very courteous, efficient and super helpful. He is very knowledgeable and it was a...


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    It was indeed a fantastic experience with John Draz.. John was very courteous, efficient and super helpful. He is very knowledgeable and it was an absolute pleasure doing business with John. who helped me in achieving my dream of owing a BMW.

    Does recommend this dealer

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  • Great car buying experience- Thanks David Malette
    April 18, 2017

    My wife and I had been looking for a new car or SUV and had been shopping earnestly for a week. We stopped by the BMW to look st the series 2 or 3...


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    My wife and I had been looking for a new car or SUV and had been shopping earnestly for a week. We stopped by the BMW to look st the series 2 or 3 and met David who was very knowledgeable about all things BMW and great at understanding how to assist customers. David was not pushy, he answered our questions and in what can be a stressful, even painful experience helped to make it a delight. The series 2 and 3 did not feel right and We looked st a used 2014 - 528 with low mileage that had come in that morning and we test drive it and fell in love with it. Would definitely recommend Leith BMW and David Malette.

    Does recommend this dealer

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  • April 2017 - BMW 528

    My wife and I were looking for a new car or SUV. We had been seriously shopping various car brands for a week. Key factors for us: comfort, mileag...


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    My wife and I were looking for a new car or SUV. We had been seriously shopping various car brands for a week. Key factors for us: comfort, mileage, electronics, looks, reliability and of course price. We stopped by the Capital Leith BMW dealer and was helped by a David Malette who was very knowledgeable about the cars, been there 15 years, but also understands the selling process and was really great to work with. We wanted to see how a series 2 or 3 would be based on our search factors and found them to be ok on comfort. David suggested we look at a 2014 BMW 528 that had just come in with 27K miles on it. Although not really interested in a used car this vehicle was in great shape both inside and out. We drive this car and fell in love with it. Took our normal cooling off period to give ourselves some time to evaluate if this was really what we wanted. We came back and bought it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2013 LEXUS IS 250

    Called Barry Frucht about 2013 IS250 lexus and he talked to me and didn't pressure us on the phone and when we got there and test drove the car h...


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    Called Barry Frucht about 2013 IS250 lexus and he talked to me and didn't pressure us on the phone and when we got there and test drove the car he gave us plenty of time to make our minds up with out standing over us and say some one is on the way or we need to make a deal now or your going to lose it. Great salesman..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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