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Helping you find the vehicle that best fits your needs, wants, lifestyle and budget.","emailTxt":"alex.ward@Leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/34c8cfc3ecde.jpg","drDealerId":19268,"industryStartDtUtc":"1433116800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":177963,"firstName":"Kimberly","lastName":"Fredlund","titleText":"Service Advisor","shortBioText":"Started working at Mercedes?\r\nSeptember, 2004\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nCrafts, Gardening, Going to the beach, Spending time with my family and 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1996\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nCycling, Hiking","emailTxt":"steve.peck@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/a86a6a07-6abc-4568-9381-d9e9fc10f347.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177968,"firstName":"Brian","lastName":"Walker","titleText":"Technician / Group Leader","shortBioText":"Started working at Mercedes?\r\n July, 2008\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nSpending time with my family","emailTxt":"brian.walker@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/be8db846-c561-43c2-aebb-f60a685dee99.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177975,"firstName":"Freddie","lastName":"Eason","titleText":"Service Technician","shortBioText":"Started working at Mercedes?\r\n October 1, 2012\r\n\r\nCertification Level:\r\nCertified\r\n\r\nHobbies:\r\nDrag Racing, Basketball, Car Upholstery","emailTxt":"freddie.eason@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/19b7962f-cc02-4862-82b3-568513694a34.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177959,"firstName":"James","lastName":"Medlin","titleText":"Parts Advisor","shortBioText":"Started working at Leith?\r\nJune, 2006\r\n\r\nStarted working at Mercedes?\r\nNovember, 2008\r\n\r\nCertification Level:\r\nStar Certified \r\n\r\nHobbies:\r\nPhotography, Outdoors","emailTxt":"james.medlin@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/7e9cc0d7-85a8-4a78-ae9e-0da61f62821a.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":177970,"firstName":"Kevin","lastName":"Mangin","titleText":"Diagnostic Technician","shortBioText":"Started working at Leith?\r\nMay, 2008\r\n\r\nStarted working at Mercedes?\r\nOctober, 1997\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nMercedes-Benz Awards:\r\nStars of Service Championship \r\n2009/2010 - Top 10%\r\n 2011/2012 - Top 5%\r\n\r\nHobbies:\r\nShooting Sports","emailTxt":"kevin.mangin@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/ee043098-7cb2-4295-bb22-72edb2dd94ae.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177969,"firstName":"Michael","lastName":"Johnson","titleText":"Diagnostic Technician","shortBioText":"Started working at Leith?\r\nNovember, 2003\r\n\r\nStarted working at Mercedes?\r\nJuly 8, 1986\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nMountain biking, Camping, Boating","emailTxt":"michael.johnsonn@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/43da9141-6c98-4d62-8267-da4258272d34.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":619885,"firstName":"Michael","lastName":"Swink","titleText":"Parts Counter","emailTxt":"michael.swink@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":177960,"firstName":"Sean","lastName":"Haley","titleText":"Parts Advisor","shortBioText":"Started working at Leith?\r\nJanuary 21, 1996\r\n\r\nStarted working at Mercedes?\r\nSeptember, 2013\r\n\r\nHobbies:\r\nComputers, Cars, Guns","emailTxt":"sean.haley@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/54b03a0e-76c4-4c8b-841a-fbcba7ffd445.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":177958,"firstName":"Ted","lastName":"Frazier","titleText":"Parts Manager","shortBioText":"Started working at Mercedes?\r\n August, 1987\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nMercedes-Benz Awards:\r\nMaster Guild and Mercedes-Benz Master Wrench Award \r\n\r\nHobbies:\r\nCycling, Gardening","emailTxt":"ted.frazier@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19268/employees/e69c8067-e27c-4ae9-97b6-9fe0cb737667.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Management"}]

Mercedes-Benz of Cary

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Mercedes-Benz of Cary Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 PM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Mercedes-Benz of Cary is the premier dealership for the best deals on both new and used Mercedes-Benz vehicles in the Triangle area including Cary, Durham, Chapel Hill, Raleigh, Apex, Morrisville and Wake Forest. Our dedicated sales team and factory-certified technicians offer years of experience to meet the needs of our customers.

...



We're home to new and pre-owned luxury cars, as well as Mercedes-Benz Certified Pre-Owned vehicles. Check out our new and pre-owned inventories online, or give us a call to schedule a test drive or service appointment and inquire about available financing options. We look forward to helping you!

"Leith. The Name You Can Trust."

Reviews

4.9 out of 5 4.9
1116 lifetime reviews. Includes reviews of Mercedes-Benz of Cary from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 8, 2020

    I had an exceptional experience with their Sales Consultant, Mr. Harry Severino in whole process. Mr. Harry Severino was courteous customer caring professional... I have ever met in caring his customer beyond the call of his responsibilities on business side. It was a joyful experience.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Mercedes-Benz of Cary, and we couldn't be happier to ...hear that you enjoyed working with Harry. We will be sure to share your kind words with him, and we hope to see you again sometime!

  • 5.0 out of 5
    July 8, 2020

    Salesperson brought vehicle to my home to see it. No pressure. Good experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your business and your review! From all of us on the Mercedes-Benz of Cary team, thank you and enjoy your new vehicle!

  • April 30, 2014

    My wife had been after me for 3 years to sell my 2001 BMW 740il and get a new car, but I resisted getting involved in the hassle and haggling process that... I anticipated. Eventually we narrowed the decision to the mid-sized luxury category and we started our search with Mercedes Benz of Cary. John Kuzman greeted us and very patiently responded to our criteria and questions, which eventually led to an E350 test drive. That awesome experience left us no choice except to purchase the vehicle without bothering with any other brands or dealerships. John has subsequently followed up to make sure the experience is still awesome and has even offered to continue mentoring us through some of the modern technologies in the E350 that are still eye-opening and jaw-dropping to both of us. There is no doubt in our minds that John Kuzman's professional experience and attitude contributed significantly to our understanding of the competitive advantages of the E350 and service from Mercedes Benz of Cary in particular.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 5, 2020

    Alex helped us find the perfect car for us. We wanted something special and unique with excellent driving experience. We had looked at Jag F Series, Porsche... 911 and BMW 8. We love our Cabriolet C63 AMG!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for shopping at Mercedes-Benz of Cary. We are committed to finding the best option for guests and it is wonderful to hear that Alex hit the ...mark. Safe travels in your Mercedes-AMG C63 S Cabriolet!


    Worked with:
    Alex Ward

    Certified Sales Consultant

    (5.0) 34 reviews

  • 5.0 out of 5
    July 5, 2020

    Repair not done yet - this is a great facility - always very clean and bright staffed with helpful, friendly people.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robin, thank you for trusting us with your vehicle. I am pleased to hear that you always enjoy your visits with the Mercedes-Benz of Cary team! We ...look forward to taking care of you when you return for your car's repair service.

  • 5.0 out of 5
    July 4, 2020

    I always request Heidi as my service manager. Everything goes smoothly. She is an excellent communicator and conscientious in terms of making sure the... car is ready when estimated.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cheryl, thank you for the review! We are so glad you enjoyed working with Heidi here at Mercedes-Benz of Cary. We will certainly let her know that you... appreciate her help!

  • 5.0 out of 5
    July 3, 2020

    The staff was accommodating and courteous. They took the time to explain my car issues and answered my questions. Everyone was friendly and facility was... clean.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cherylita, thank you for the 5-star review! We are grateful that we got the opportunity to work with you here at Mercedes-Benz of Cary, and we hope to... see you again sometime!

  • 5.0 out of 5
    June 30, 2020

    I was very pleased with the vehicle that I purchased. Mr. Alex Ward displayed a friendly and courteous demeanor. He was very knowledgeable and attended... to my needs. I certainly recommend anyone to see Mr. Alex Ward if they are in the market for a used or new car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Holley - Congratulations on your new vehicle! We love to hear that Alex helped you get into the right option for your needs. Thank you for recommendin...g him and Mercedes-Benz of Cary. We wish you happy driving!


    Worked with:
    Alex Ward

    Certified Sales Consultant

    (5.0) 34 reviews

  • 5.0 out of 5
    June 30, 2020

    I was very happy with the service, it was timely and professionally done. I would recommend Alex as I was very pleased. Keep it up!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ada, thank you for reviewing Mercedes-Benz of Cary! We're thrilled to hear that Alex was so accommodating and earned your five-stars. See you next tim...e!


    Worked with:
    Alex Ward

    Certified Sales Consultant

    (5.0) 34 reviews

    Derrick McLean

    Alignment Technician

    NOT RATED

  • 5.0 out of 5
    June 30, 2020

    Alex Ward is the type off salesman that guarantees return customers. He is very knowledgeable about the products offered at Mrecedes-Benz of Cary, but... most importantly Alex is very personable and does not pressure his customer into having to make a decision at that very moment. I will be back to purchase another vehicle in the future with Alex Ward!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kevin, thank you for reviewing Mercedes-Benz of Cary. We're thrilled to hear that Alex worked hard to earn your business and our team is looking fo...rward to taking care of you next time!


    Worked with:
    Alex Ward

    Certified Sales Consultant

    (5.0) 34 reviews

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