[{"id":170379,"firstName":"William","lastName":"Ball","titleText":"Business Manager","shortBioText":"Started working at Mercedes?\r\nJanuary 13, 2003\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nGolf, Swimming","emailTxt":"william.ball@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/2c2fceeb-6102-4fb5-8901-ac2aed304fe3.jpg","drDealerId":19268,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":170378,"firstName":"Mike","lastName":"Langlois","titleText":"Sales Manager","shortBioText":"Started working at Mercedes?\r\nOctober 13, 2008\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\n Music","emailTxt":"mike.langlois@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/2f1aef63-aa5c-4c47-85a7-45a89d193177.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":177963,"firstName":"Kimberly","lastName":"Fredlund","titleText":"Service Advisor","shortBioText":"Started working at Mercedes?\r\nSeptember, 2004\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nCrafts, Gardening, Going to the beach, Spending time with my family and pets.","emailTxt":"kimberly.fredlund@leithcars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/0ef3ba1734ff.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522045,"firstName":"Neil","lastName":"Chance","titleText":"General Sales Manager","emailTxt":"Neil.Chance@leithcars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/64664bb8aafd.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":558048,"personPtyId":54036865,"firstName":"Alex","lastName":"Ward","titleText":"Certified Sales Consultant","shortBioText":"http://alexsellscars.com\r\n\r\nHello, I worked with EMC/Dell Corporation for 29 years in Global Distribution for the DOD and retired. I've worked for Mercedes-Benz going on three years now, I enjoy cars and helping my clients with the best buying experience. Helping you find the vehicle that best fits your needs, wants, lifestyle and budget.","emailTxt":"alex.ward@Leithcars.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/34c8cfc3ecde.jpg","drDealerId":19268,"industryStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":177961,"firstName":"Jim","lastName":"Cassel","titleText":"Service Advisor","shortBioText":"Started working at Leith?\r\nDecember, 2007\r\n\r\nStarted working at Mercedes?\r\nJanuary, 1999\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nAwards:\r\nAchieved Master Certification as a technician and advisor\r\n\r\nHobbies:\r\nGolf, Fishing, Watching sports in my man cave.","emailTxt":"jim.cassel@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/6e2e6c2f5781.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177957,"firstName":"Marty","lastName":"Hay","titleText":"Service Manager","shortBioText":"Started working at Mercedes?\r\n April, 2002\r\n\r\nCertification Level:\r\nMaster Guild \r\n\r\nMercedes-Benz Awards:\r\nPresident of the South East Region Parts and Service Club\r\n Mercedes-Benz Best of the Best 2004 \r\n\r\nHobbies:\r\nDrums, Basset Hounds","emailTxt":"marty.hay@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/bbaca6bf-2741-4d03-8243-605b3170222f.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":178005,"firstName":"Becca","lastName":"Feig","titleText":"Cashier","shortBioText":"Started working at Mercedes?\r\n February, 2013\r\n\r\nCertification Level:\r\nCertified \r\n\r\nHobbies:\r\nReading, Spending time with my cat Nogah","emailTxt":"becca.feig@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/b71286d8-34f9-4172-b6ba-e1cbe5216822.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177977,"firstName":"Chris","lastName":"Fulwider","titleText":"Service Technician","shortBioText":"Started working at Mercedes?\r\n March 15, 2011\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nDirt Bikes","emailTxt":"chris.fulwider@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/316f340b-73cb-4c93-b690-f3f5b761a979.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177998,"firstName":"Sabrina","lastName":"Loper","titleText":"Service Advisor","shortBioText":"Certification Level:\r\nStar Certified \r\n\r\nHobbies:\r\nEnjoying outdoors, Movies, Reading and family time","emailTxt":"sabrina.loper@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/0c93da36-90d0-43c7-a3fa-507cc551b528.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177993,"firstName":"Renee","lastName":"Ruth","titleText":"Assistant Parts Manager","shortBioText":"Started working at Mercedes?\r\n November, 2005\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nRelaxing at the beach","emailTxt":"renee.ruth@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/d314796d-e066-4c0e-a700-f94665aad08a.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":177992,"firstName":"Sam","lastName":"Davis","titleText":"Parts Advisor","shortBioText":"Started working at Leith?\r\n1983\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nSpending time with family and landscaping","emailTxt":"sam.davis@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/e3c4dcdf-bc05-4281-b666-d6ec78f2f7be.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":178000,"firstName":"Janet","lastName":"Lebiecz","titleText":"Shuttle Driver","emailTxt":"janet.lebiecz@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/0d7dd77a-fe35-492d-9827-101f2e225166.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522057,"firstName":"John","lastName":"Womack","titleText":"Service Greeter","emailTxt":"john.womack@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/195160eb5d39.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":177987,"personPtyId":43113300,"firstName":"Justin","lastName":"Foote","titleText":"SHOP FOREMAN","shortBioText":"Started working at Leith?\r\nFebruary, 2006\r\n\r\nStarted working at Mercedes?\r\n July, 2001\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nDuck hunting","emailTxt":"justin.foote@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/4371b32f-2757-4efb-b3b9-a94df447a4b0.jpg","drDealerId":19268,"dealerEmpStartDtUtc":"1138752000","industryStartDtUtc":"993945600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":177974,"firstName":"Matthew","lastName":"Child","titleText":"Service Technician","shortBioText":"Started working at Mercedes?\r\n December, 2007\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nEating, Working on Cars","emailTxt":"matthew.child@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/d4c0c638-92f7-4b54-b2f2-51e78b8dfb9f.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":178006,"firstName":"Rosemary","lastName":"Keene","titleText":"Service Greeter","shortBioText":"Started working at Mercedes?\r\nDecember, 2012\r\n\r\nCertification Level:\r\nCertified \r\n\r\nHobbies:\r\nCollecting stuffed Garfields","emailTxt":"rosemary.keene@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/f5da2a8e-9355-491d-8d88-52a427fcf9d5.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177995,"firstName":"Steve","lastName":"Peck","titleText":"Timekeeper","shortBioText":"Started working at Leith?\r\nApril, 1996\r\n\r\nStarted working at Mercedes?\r\nAugust, 1996\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nCycling, Hiking","emailTxt":"steve.peck@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/a86a6a07-6abc-4568-9381-d9e9fc10f347.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":558046,"personPtyId":53839657,"firstName":"Bradley","lastName":"Rogers","titleText":"Product Specialist","emailTxt":"bradley.rogers@Leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e7e66102dba0.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":177968,"firstName":"Brian","lastName":"Walker","titleText":"Technician / Group Leader","shortBioText":"Started working at Mercedes?\r\n July, 2008\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nSpending time with my family","emailTxt":"brian.walker@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/be8db846-c561-43c2-aebb-f60a685dee99.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177971,"firstName":"Derrick","lastName":"McLean","titleText":"Alignment Technician","shortBioText":"Started working at Leith?\r\nDecember 7, 2010\r\n\r\nStarted working at Mercedes?\r\nApril 10, 2005\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nSpending time with family","emailTxt":"derrick.mclean@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/32ccebe5-f43a-476a-8245-4d256199bf1d.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":178001,"firstName":"Donald","lastName":"Jackson","titleText":"Parts Driver","shortBioText":"Started working at Mercedes?\r\n January, 2006\r\n\r\nCertification Level:\r\nCertified\r\n\r\nHobbies:\r\nFishing, Nascar, NHRA","emailTxt":"donald.jackson@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/17abff87-cbc2-41b9-92fb-0bf58e824d45.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":518974,"personPtyId":33965231,"firstName":"Ebony","lastName":"Douglas","titleText":"Marketing","emailTxt":"ebony@leithmarketingdept.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":177975,"firstName":"Freddie","lastName":"Eason","titleText":"Service Technician","shortBioText":"Started working at Mercedes?\r\n October 1, 2012\r\n\r\nCertification Level:\r\nCertified\r\n\r\nHobbies:\r\nDrag Racing, Basketball, Car Upholstery","emailTxt":"freddie.eason@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/19b7962f-cc02-4862-82b3-568513694a34.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177959,"firstName":"James","lastName":"Medlin","titleText":"Parts Advisor","shortBioText":"Started working at Leith?\r\nJune, 2006\r\n\r\nStarted working at Mercedes?\r\nNovember, 2008\r\n\r\nCertification Level:\r\nStar Certified \r\n\r\nHobbies:\r\nPhotography, Outdoors","emailTxt":"james.medlin@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/7e9cc0d7-85a8-4a78-ae9e-0da61f62821a.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":522046,"firstName":"John","lastName":"Ullman","titleText":"Service Advisor","emailTxt":"John.Ullman@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/55934058a37a.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177970,"firstName":"Kevin","lastName":"Mangin","titleText":"Diagnostic Technician","shortBioText":"Started working at Leith?\r\nMay, 2008\r\n\r\nStarted working at Mercedes?\r\nOctober, 1997\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nMercedes-Benz Awards:\r\nStars of Service Championship \r\n2009/2010 - Top 10%\r\n 2011/2012 - Top 5%\r\n\r\nHobbies:\r\nShooting Sports","emailTxt":"kevin.mangin@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/ee043098-7cb2-4295-bb22-72edb2dd94ae.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177969,"firstName":"Michael","lastName":"Johnson","titleText":"Diagnostic Technician","shortBioText":"Started working at Leith?\r\nNovember, 2003\r\n\r\nStarted working at Mercedes?\r\nJuly 8, 1986\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nMountain biking, Camping, Boating","emailTxt":"michael.johnsonn@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/43da9141-6c98-4d62-8267-da4258272d34.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177960,"firstName":"Sean","lastName":"Haley","titleText":"Parts Advisor","shortBioText":"Started working at Leith?\r\nJanuary 21, 1996\r\n\r\nStarted working at Mercedes?\r\nSeptember, 2013\r\n\r\nHobbies:\r\nComputers, Cars, Guns","emailTxt":"sean.haley@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/54b03a0e-76c4-4c8b-841a-fbcba7ffd445.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":177958,"firstName":"Ted","lastName":"Frazier","titleText":"Parts Manager","shortBioText":"Started working at Mercedes?\r\n August, 1987\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nMercedes-Benz Awards:\r\nMaster Guild and Mercedes-Benz Master Wrench Award \r\n\r\nHobbies:\r\nCycling, Gardening","emailTxt":"ted.frazier@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/e69c8067-e27c-4ae9-97b6-9fe0cb737667.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Management"}]

Mercedes-Benz of Cary

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 PM - 6:00 PM

Mercedes-Benz of Cary Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 PM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Mercedes-Benz of Cary is the premier dealership for the best deals on both new and used Mercedes-Benz vehicles in the Triangle area including Cary, Durham, Chapel Hill, Raleigh, Apex, Morrisville and Wake Forest. Our dedicated sales team and factory-certified technicians offer years of experience to meet the needs of our customers.

...



We're home to new and pre-owned luxury cars, as well as Mercedes-Benz Certified Pre-Owned vehicles. Check out our new and pre-owned inventories online, or give us a call to schedule a test drive or service appointment and inquire about available financing options. We look forward to helping you!

"Leith. The Name You Can Trust."

Reviews

4.9 out of 5 4.9
844 lifetime reviews. Includes reviews of Mercedes-Benz of Cary from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 14, 2018

    I was helping my 86 year old mother find a new car and she has an extremely difficult time making decisions. Alex Ward did a great job taking all the... time necessary to make her feel comfortable and assured that she was making the right decision. When my Mom is happy I'm happy. She is extremely happy with her new Mercedes. Thank Alex for making it all work out.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alex Ward

    Certified Sales Consultant

    NOT RATED

  • 5.0 out of 5
    December 11, 2018

    I went in to view a CPO GLA and walked away with the GLA. Gary was personable and really worked with us. It was really the first enjoyable car buying experience... I have ever had. I would and have already recommended friends to contact him.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Stacy and Toye - We are thrilled to hear that our team delivered an enjoyable car-buying experience! It's wonderful that Gary was able to get ...you the car you wanted while providing personable service. Thank you so much for recommending him and Mercedes-Benz of Cary!

  • April 30, 2014

    My wife had been after me for 3 years to sell my 2001 BMW 740il and get a new car, but I resisted getting involved in the hassle and haggling process that... I anticipated. Eventually we narrowed the decision to the mid-sized luxury category and we started our search with Mercedes Benz of Cary. John Kuzman greeted us and very patiently responded to our criteria and questions, which eventually led to an E350 test drive. That awesome experience left us no choice except to purchase the vehicle without bothering with any other brands or dealerships. John has subsequently followed up to make sure the experience is still awesome and has even offered to continue mentoring us through some of the modern technologies in the E350 that are still eye-opening and jaw-dropping to both of us. There is no doubt in our minds that John Kuzman's professional experience and attitude contributed significantly to our understanding of the competitive advantages of the E350 and service from Mercedes Benz of Cary in particular.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2018

    Just want to say thank you to Gary and William for their outstanding service in helping us purchase our first Mercedes, great people and service 👏

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    William Ball

    Business Manager

    (5.0) 74 reviews

  • 5.0 out of 5
    December 3, 2018

    Dan Keenan helped me find the exact car that I wanted with exactly the options that i???ve requested. The deal that I got was excellent and I did not... have to waste a lot of time going back-and-forth negotiating. The general manager Neil Chance stopped by to greet me while I was with Dan. I couldn???t have been treated better if I was a relative, overall the experience was excellent!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marshal - It makes us so happy to hear that Dan was able to find the perfect car for you with all the features you wanted! We also love that you got a... great deal along with excellent service. Thanks for taking the time to share your experience with us. From the entire Mercedes-Benz of Cary team, safe driving!


    Worked with:
    Mike Langlois

    Sales Manager

    (5.0) 12 reviews

    Neil Chance

    General Sales Manager

    (4.9) 11 reviews

  • 5.0 out of 5
    December 3, 2018

    I had a wonderful experience at the Cary dealership, Jim was very helpful in getting my car serviced and called me with updates every step of the way.... He made me feel like I was important and that my car needs were taken care of.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly value our customers and are thrilled this came through during your service appointment! It's wonderful that Jim provided helpful service... and kept you updated throughout the process. All of us at Mercedes-Benz of Cary are grateful for your review!


    Worked with:
    Jim Cassel

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    December 2, 2018

    I was shopping for a new car and a Mercedes was not on my list. I was referred by a friend and decided to take a look. I just purchased my Mercedes and... am very happy with my C Class. My salesperson, Gary Smith was great, patient and so helpful in the process of me test driving and making a decision. He was knowledgeable and worked with me in finding the perfect car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Mercedes-Benz C-Class! It's wonderful that Gary helped make your decision an easy one and get you into your perfect c...ar. We really appreciate your five star review!

  • 5.0 out of 5
    November 21, 2018

    Alex was an exceptional sales-rep. He provided me with all the details that I needed for my first car purchase. I was so grateful for his expertise and... advice. I will definitely be referring my family and friends to him!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on the purchase of your first car! Thanks for trusting Mercedes-Benz of Cary to help you through the process. We'll be here when you'...re ready for your first service!


    Worked with:
    Alex Ward

    Certified Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 21, 2018

    Many times purchasing a vehicles can be a painful experienced; however, working with Alex on our granddaughter???s first car purchase was wonderful! Alex... went out of his way to find the exact car for her, and he was professional, patient, and warm and friendly. We were beyond happy with Alex and the dealership! We will recommend him to all our friends!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm so delighted to read that you are not only beyond happy with your experience but that Alex found the best car for your granddaughter! Thanks so mu...ch for choosing Mercedes-Benz of Cary to provide you all a wonderful car-buying experience. We are thankful for your business and your lovely recommendation!


    Worked with:
    Alex Ward

    Certified Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 13, 2018

    Sometimes buying a car is not such a pleasant experience. However- my experience at Mercedes of Cary was amazing. Rakesh Patel went above and beyond what... most would do. Great communication and constant updates. He was patient and supportive during the entire process. Can???t thank him enough!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a review! It's wonderful that Rakesh made your car-buying experience one to remember. Thank you for choo...sing Mercedes-Benz of Cary - enjoy your new-to-you vehicle!


    Worked with:
    William Ball

    Business Manager

    (5.0) 74 reviews

View More Reviews