[{"id":170379,"firstName":"William","lastName":"Ball","titleText":"Business Manager","shortBioText":"Started working at Mercedes?\r\nJanuary 13, 2003\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nGolf, Swimming","emailTxt":"william.ball@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":69,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/2c2fceeb-6102-4fb5-8901-ac2aed304fe3.jpg","drDealerId":19268,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":177946,"personPtyId":44124814,"firstName":"Gary","lastName":"Smith","titleText":"Sales & Leasing Consultant Master Certified Representative","shortBioText":"Started working at Mercedes?\r\nJanuary 16, 2005\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nGolf & Traveling\r\n\r\nMercedes-Benz Awards:\r\nTop Dealership Performer 2008 Yes Program","emailTxt":"gary.smith@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/c93b0efb-7ad6-4526-abea-6bdb87cc14e3.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":177948,"firstName":"Mike","lastName":"Newman","titleText":"Sales & Leasing Consultant Master Certified Representative","shortBioText":"Started working at Mercedes?\r\nJune 18, 2001\r\n\r\nCertification Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nFishing, Golfing, Car Shows, Woodworking","emailTxt":"mike.newman@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/167e6c7bd894.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":177963,"firstName":"Kimberly","lastName":"Fredlund","titleText":"Service Advisor","shortBioText":"Started working at Mercedes?\r\nSeptember, 2004\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nCrafts, Gardening, Going to the beach, Spending time with my family and pets.","emailTxt":"kimberly.fredlund@leithcars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/0ef3ba1734ff.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177945,"personPtyId":43132012,"firstName":"Robert","lastName":"McGuire","titleText":"Sales & Leasing Consultant Master Certified Representative","shortBioText":"Started working at Mercedes?\r\n June, 1998\r\n\r\nCertidication Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nJogging, Golfing, Restaurant Connoisseur and Family Time\r\n\r\nMercedes-Benz Awards:\r\nRecognized AMG Track Driver \r\nHighest Level of Recognition from Mercedes-Benz for outstanding customer service","emailTxt":"bob.mcguire@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/e9598434-36c3-4eaf-8327-8255745600f1.jpg","drDealerId":19268,"dealerEmpStartDtUtc":"896659200","industryStartDtUtc":"454896000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":522022,"personPtyId":50215671,"firstName":"Rakesh","lastName":"Patel","titleText":"Product Specialist","emailTxt":"Rakesh.Patel@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/267ddd9af5c6.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":522025,"personPtyId":43371541,"firstName":"Donna","lastName":"Scott","titleText":"Product 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2007\r\n\r\nStarted working at Mercedes?\r\nJanuary, 1999\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nAwards:\r\nAchieved Master Certification as a technician and advisor\r\n\r\nHobbies:\r\nGolf, Fishing, Watching sports in my man cave.","emailTxt":"jim.cassel@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/6e2e6c2f5781.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177957,"firstName":"Marty","lastName":"Hay","titleText":"Service Manager","shortBioText":"Started working at Mercedes?\r\n April, 2002\r\n\r\nCertification Level:\r\nMaster Guild \r\n\r\nMercedes-Benz Awards:\r\nPresident of the South East Region Parts and Service Club\r\n Mercedes-Benz Best of the Best 2004 \r\n\r\nHobbies:\r\nDrums, Basset 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and family time","emailTxt":"sabrina.loper@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/0c93da36-90d0-43c7-a3fa-507cc551b528.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522024,"firstName":"Bert","lastName":"Bowers","titleText":"Product Specialist","emailTxt":"Bert.Bowers@leithcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/6435f13edfe0.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":522029,"firstName":"Jonathan","lastName":"Glass","titleText":"Business 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and landscaping","emailTxt":"sam.davis@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/e3c4dcdf-bc05-4281-b666-d6ec78f2f7be.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":522027,"personPtyId":43310983,"firstName":"Harry","lastName":"Severino","titleText":"Product Specialist","emailTxt":"Harry.Severino@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/88a5ef303362.jpg","drDealerId":19268,"industryStartDtUtc":"478483200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":178000,"firstName":"Janet","lastName":"Lebiecz","titleText":"Shuttle 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Garfields","emailTxt":"rosemary.keene@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/f5da2a8e-9355-491d-8d88-52a427fcf9d5.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177995,"firstName":"Steve","lastName":"Peck","titleText":"Timekeeper","shortBioText":"Started working at Leith?\r\nApril, 1996\r\n\r\nStarted working at Mercedes?\r\nAugust, 1996\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nCycling, Hiking","emailTxt":"steve.peck@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/a86a6a07-6abc-4568-9381-d9e9fc10f347.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522023,"personPtyId":43710723,"firstName":"Alberto","lastName":"Nieto","titleText":"Product 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Level:\r\nMaster Certified\r\n\r\nHobbies:\r\nSpending time with family","emailTxt":"derrick.mclean@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/32ccebe5-f43a-476a-8245-4d256199bf1d.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":178001,"firstName":"Donald","lastName":"Jackson","titleText":"Parts Driver","shortBioText":"Started working at Mercedes?\r\n January, 2006\r\n\r\nCertification Level:\r\nCertified\r\n\r\nHobbies:\r\nFishing, Nascar, NHRA","emailTxt":"donald.jackson@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/17abff87-cbc2-41b9-92fb-0bf58e824d45.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":518974,"personPtyId":33965231,"firstName":"Ebony","lastName":"Douglas","titleText":"Marketing","emailTxt":"ebony@leithmarketingdept.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":177975,"firstName":"Freddie","lastName":"Eason","titleText":"Service Technician","shortBioText":"Started working at Mercedes?\r\n October 1, 2012\r\n\r\nCertification Level:\r\nCertified\r\n\r\nHobbies:\r\nDrag Racing, Basketball, Car Upholstery","emailTxt":"freddie.eason@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/19b7962f-cc02-4862-82b3-568513694a34.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177959,"firstName":"James","lastName":"Medlin","titleText":"Parts Advisor","shortBioText":"Started working at Leith?\r\nJune, 2006\r\n\r\nStarted working at Mercedes?\r\nNovember, 2008\r\n\r\nCertification Level:\r\nStar Certified \r\n\r\nHobbies:\r\nPhotography, Outdoors","emailTxt":"james.medlin@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/7e9cc0d7-85a8-4a78-ae9e-0da61f62821a.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":522028,"personPtyId":43311097,"firstName":"John","lastName":"Moriarty","titleText":"Customer Relations 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Sports","emailTxt":"kevin.mangin@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/ee043098-7cb2-4295-bb22-72edb2dd94ae.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":177969,"firstName":"Michael","lastName":"Johnson","titleText":"Diagnostic Technician","shortBioText":"Started working at Leith?\r\nNovember, 2003\r\n\r\nStarted working at Mercedes?\r\nJuly 8, 1986\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nHobbies:\r\nMountain biking, Camping, Boating","emailTxt":"michael.johnsonn@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/43da9141-6c98-4d62-8267-da4258272d34.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522033,"personPtyId":43311217,"firstName":"Mo","lastName":"Alqoh","titleText":"Product 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Guns","emailTxt":"sean.haley@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/54b03a0e-76c4-4c8b-841a-fbcba7ffd445.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":177958,"firstName":"Ted","lastName":"Frazier","titleText":"Parts Manager","shortBioText":"Started working at Mercedes?\r\n August, 1987\r\n\r\nCertification Level:\r\nMaster Certified \r\n\r\nMercedes-Benz Awards:\r\nMaster Guild and Mercedes-Benz Master Wrench Award \r\n\r\nHobbies:\r\nCycling, Gardening","emailTxt":"ted.frazier@leithcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dfausena/e69c8067-e27c-4ae9-97b6-9fe0cb737667.jpg","drDealerId":19268,"certifiedEmployee":false,"deptDscrp":"Management"}]

Mercedes-Benz of Cary

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Cary Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 PM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Mercedes-Benz of Cary is the premier dealership for the best deals on both new and used Mercedes-Benz vehicles in the Triangle area including Cary, Durham, Chapel Hill, Raleigh, Apex, Morrisville and Wake Forest. Our dedicated sales team and factory-certified technicians offer years of experience to meet the needs of our customers.

...



We're home to new and pre-owned luxury cars, as well as Mercedes-Benz Certified Pre-Owned vehicles. Check out our new and pre-owned inventories online, or give us a call to schedule a test drive or service appointment and inquire about available financing options. We look forward to helping you!

"Leith. The Name You Can Trust."

Reviews

4.9 out of 5 4.9
828 lifetime reviews. Includes reviews of Mercedes-Benz of Cary from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 18, 2018

    My experience was wonderful I will definitely be a lifetime customer I will refer anyone that is looking for a vehicle every one was informative

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much Anita! We're honored to have you as a lifetime customer to Mercedes-Benz of Cary. We appreciate your review!


    Worked with:
    William Ball

    Business Manager

    (5.0) 69 reviews

    Matt Chambliss

    Product Specialist

    NOT RATED

  • 4.8 out of 5
    September 30, 2018

    Donna is a wonderful woman to work with. She listens, is very efficient, knowledge, upfront, honest and caring. Buy your next car with Donna, you won't... be disappointed. We found her personality was incredible and eased the experience of car buying!!

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    Worked with:
    William Ball

    Business Manager

    (5.0) 69 reviews

    Donna Scott

    Product Specialist

    (4.9) 12 reviews

  • April 30, 2014

    My wife had been after me for 3 years to sell my 2001 BMW 740il and get a new car, but I resisted getting involved in the hassle and haggling process that... I anticipated. Eventually we narrowed the decision to the mid-sized luxury category and we started our search with Mercedes Benz of Cary. John Kuzman greeted us and very patiently responded to our criteria and questions, which eventually led to an E350 test drive. That awesome experience left us no choice except to purchase the vehicle without bothering with any other brands or dealerships. John has subsequently followed up to make sure the experience is still awesome and has even offered to continue mentoring us through some of the modern technologies in the E350 that are still eye-opening and jaw-dropping to both of us. There is no doubt in our minds that John Kuzman's professional experience and attitude contributed significantly to our understanding of the competitive advantages of the E350 and service from Mercedes Benz of Cary in particular.

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    Shopped for a used car
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  • 5.0 out of 5
    September 25, 2018

    Very pleased with my experience at Mercedes of Cary. There was no pressure or hassle. My salesman was very knowledgeable and informative. Thanks Mike... you were great!

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    Mercedes-Benz of Cary

    Steve, thank you for 5 star review and compliments of Mike's great customer service. From all of us at Mercedes-Benz of Cary - we appreciate your busi...ness!


    Worked with:
    William Ball

    Business Manager

    (5.0) 69 reviews

    Mike Newman

    Sales & Leasing Consultant Master Certified Representative

    (5.0) 17 reviews

  • 4.4 out of 5
    September 13, 2018

    The salesman did a great job on the test run explain the car well. He was very nice and I would definitely tell my friends if they are looking for a car... go to Mercedes-Benz in Cary and ask for Rakesh Patel.

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    Mercedes-Benz of Cary

    Thank you for your recommendation. We are happy to know that you had a good experience and that Rakesh took great care of you. Thanks for being our gu...est at Mercedes-Benz of Cary.


    Worked with:
    Rakesh Patel

    Product Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    September 10, 2018

    From the time I walked into the dealership, I knew it would be a stress-free experience. I spoke to Bob and told him what I was looking to buy, generally.... He was spot on and nailed the perfect car for me. I purchase it a few days later. He is a consummate sales professional. My experience with the Finance executive, Bill Ball, was also great!

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    Shopped for a used car
    Did make a purchase
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    Worked with:
    William Ball

    Business Manager

    (5.0) 69 reviews

    Robert McGuire

    Sales & Leasing Consultant Master Certified Representative

    (5.0) 22 reviews

    Neil Chance

    General Sales Manager

    (4.9) 10 reviews

  • 4.6 out of 5
    September 8, 2018

    Rakesh was very service oriented, answered every question, patience and detailed. He was not pushy at all. Reliable and always looking out for us. Excellent

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    Worked with:
    William Ball

    Business Manager

    (5.0) 69 reviews

    Kimberly Fredlund

    Service Advisor

    (4.8) 35 reviews

    Rakesh Patel

    Product Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    September 6, 2018

    Mike Lovejoy is a top-shelf expert. My rep, Bob McGuire, celebrated 20 yrs with MB Cary in June 2018 and has all ways "steered" me in the right direction.... Excellent all-around experience. Highly recommend.

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    Came in for service or repair
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    Worked with:
    William Ball

    Business Manager

    (5.0) 69 reviews

    Robert McGuire

    Sales & Leasing Consultant Master Certified Representative

    (5.0) 22 reviews

    Steve Peck

    Timekeeper

    NOT RATED

  • 5.0 out of 5
    August 30, 2018

    For my first dealer bought car and I couldn't be any more satisfied with my experience. Donna was very kind, easy going and able to get all the answers... I needed. She was very personable and not pushy at all. Overall very satisfied with their service to the customer and would recommend to first time or experienced buyer.

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    Worked with:
    Donna Scott

    Product Specialist

    (4.9) 12 reviews

    Neil Chance

    General Sales Manager

    (4.9) 10 reviews

  • 5.0 out of 5
    August 30, 2018

    Donna Scott & all the staff at Mercedes of Cary are a class act... From the doors being opened for you as you enter the building to the pick up of your... new car is astounding & memorable... Not only did Donna help me pick out the best car suited for me, her undying effort to make me happy leaves me speechless.. a huge bow on my car at pick up, a gift, a hug, a run down on how car works, etc An experience that anyone should welcome!! So happy with Donna & all the staff there at Mercedes of Cary THANK YOU 😘😘😘

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    Worked with:
    William Ball

    Business Manager

    (5.0) 69 reviews

    Donna Scott

    Product Specialist

    (4.9) 12 reviews

    Jim Cassel

    Service Advisor

    (5.0) 5 reviews

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