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Reviews

Average Ratings

4.9
671 lifetime reviews. Includes reviews of Mercedes-Benz of Cary from DealerRater.com
  • Patience and Professionalism Prevail

    My wife had been after me for 3 years to sell my 2001 BMW 740il and get a new car, but I resisted getting involved in the hassle and haggling proc...


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    My wife had been after me for 3 years to sell my 2001 BMW 740il and get a new car, but I resisted getting involved in the hassle and haggling process that I anticipated. Eventually we narrowed the decision to the mid-sized luxury category and we started our search with Mercedes Benz of Cary. John Kuzman greeted us and very patiently responded to our criteria and questions, which eventually led to an E350 test drive. That awesome experience left us no choice except to purchase the vehicle without bothering with any other brands or dealerships. John has subsequently followed up to make sure the experience is still awesome and has even offered to continue mentoring us through some of the modern technologies in the E350 that are still eye-opening and jaw-dropping to both of us. There is no doubt in our minds that John Kuzman's professional experience and attitude contributed significantly to our understanding of the competitive advantages of the E350 and service from Mercedes Benz of Cary in particular.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Thank you Mercedes-Benz of Cary
    May 22, 2017

    Everyone was extremely helpful. This is a professional and knowledgeable staff. I could not have asked for a better buying experience. Thank you t...


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    Everyone was extremely helpful. This is a professional and knowledgeable staff. I could not have asked for a better buying experience. Thank you to Mercedes-Benz of Cary

    Does recommend this dealer

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  • Retired

    GARY SMITH made the car buying experience quite pleasant. Very professional.


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    GARY SMITH made the car buying experience quite pleasant. Very professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mercedes Benz of Cary - Excellent Service!

    When I relocated to the RTP area in NC back in 2012, I turned to Mercedes Benz of Cary to service my C250. Their service is exceptional and Kim F...


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    When I relocated to the RTP area in NC back in 2012, I turned to Mercedes Benz of Cary to service my C250. Their service is exceptional and Kim Fredlund is the best service advisor. From my first visit, I was so impressed and satisfied with the service provided that I continued to rely on Mercedes Benz of Cary even after I upgraded to my current E350. Now, I highly recommend Mercedes Benz of Cary to anyone thinking of buying or servicing a Mercedes Benz. Great overall experience!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • outstanding service dept
    May 16, 2017

    I have purchased many vehicles over the years at the Mercedes Benz dealership in Cary, NC. But the service dept is the BEST I have ever experience...


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    I have purchased many vehicles over the years at the Mercedes Benz dealership in Cary, NC. But the service dept is the BEST I have ever experienced. The service from Kim Fredlund (Service Advisor) and Matthew Child (Technician) were the most helpful and courteous people. They are precise and detail in servicing my needs. I refer all my colleagues to purchase a vehicle from the Mercedes dealership in Cary and make sure they allow Kim Fredlund and Matthew Child to service them... WOW, thank you Dr. Eric L. Ellis

    Does recommend this dealer
    Came in for service or repair

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  • outstanding service at Cary, NC Mercedes dealershi

    I have purchased many vehicles over the years at the Mercedes Benz dealership in Cary, NC. But the service dept is the BEST I have ever experience...


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    I have purchased many vehicles over the years at the Mercedes Benz dealership in Cary, NC. But the service dept is the BEST I have ever experienced. The service from Kim Fredlund (Service Advisor) and Matthew Child (Technician) were the most helpful and courteous people. They are precise and detail in servicing my needs. I refer all my colleagues to purchase a vehicle from the Mercedes dealership in Cary and make sure they allow Kim Fredlund and Matthew Child to service them... WOW, thank you Dr. Eric L. Ellis

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best Car Buying Experience Ever

    We just purchased a GLS450 from Matt Chambliss at Leith Mercedes in Cary. It was the best car buying experience I've ever had. There was no back...


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    We just purchased a GLS450 from Matt Chambliss at Leith Mercedes in Cary. It was the best car buying experience I've ever had. There was no back and forth, no hidden fees, and they were upfront about everything. I would recommend to anyone looking for a luxury car to visit Matt Chambliss at Leith Mercedes in Cary.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • MAXIMUM SERVICE DEPT
    May 9, 2017

    Kim is outstanding! I called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made...


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    Kim is outstanding! I called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made it happen...Plus a fast, courteous crew and clean comfortable waiting area- even on a Saturday!. Kim always has any issue or problem resolved right the first time! Their diagnosis was on spot. Drives like a dream...fair cost to fix...Although, not needed this time, they would even provide a nice loaner if I needed it! Top notch place. The only place I'd go to get my GLE serviced!

    Does recommend this dealer
    Came in for service or repair

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  • MAXIMUM SERVICE DEPT

    Kim is outstanding! I called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made...


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    Kim is outstanding! I called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made it happen...Plus a fast, courteous crew and clean comfortable waiting area- even on a Saturday!. Kim always has any issue or problem resolved right the first time! Their diagnosis was on spot. Drives like a dream...fair cost to fix...Although, not needed this time, they would even provide a nice loaner if I needed it! Top notch place. The only place I'd go to get my GLE serviced!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome Service Experience A+!!

    Service done fast and right, and always with a nice loaner vehicle so as to not be inconvenienced. Will even file the warranty claims on your beha...


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    Service done fast and right, and always with a nice loaner vehicle so as to not be inconvenienced. Will even file the warranty claims on your behalf. Thanks so much Kim for the great service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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