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Coggin Toyota at the Avenues

(3,742 reviews)
Visit Coggin Toyota at the Avenues
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–7:30pm 7:00am–5:00pm
Sunday 11:00am–6:00pm Closed

Reviews

(3,742 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great

One was an awesome salesman. He met my needs in a timely manner I was in and out of dealership in 30 minutes. I would recommend this dealership to anyone for a good deal and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service with Sam

I went in thinking I wanted a Prius but wasn't for me after test driving. Our sales guy Sam roussev went above and beyond to help me test drive severa other vehicles until I found the Toyota Venza which I love! It took me a long time to make a decision and Sam was very patient along the way and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

FALSE ADVERTISING!! STAY AWAY!!

Worked out price, trade in and zero percent financing on Saturday 4-1. Car was scheduled to be delivered to dealership and picked up today...AND THEY CHANGED THE DEAL!! We have perfect credit. Discussed with salesperson SEAN WILHELM that we would be buying new since there was ZERO PERCENT financing and he agreed it was a great rate (advertised currently on their website today 4-4-17)! Sales Manager GREG ALDERMAN finalized the agreed price for our car that was to be picked up today. So imagine our outrage when we were told today that although we have pristine credit we could have not have the ZERO percent advertised financing! Why, you ask, according to general manager JOHN CLARK they gave us a lower price so we cannot have the advertised ZER0 percent financing. WHAT?? Pure game playing, unethical management. STAY AWAY from this unethical dealership. What a waste of time!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Karim was a great help in the hectic decision of buying a car. He broke everything down for me got the car and deal I wanted and even showed up to my job to drop the car off to me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Frank, we aim to perform all service thoroughly and with as much attention to detail as possible so I am thrilled to hear that was the case for you. Please don't hesitate to let me or my team know if you need anything else or have any questions in the future. Russell Graff, Service Manager

Sales experience

Had a great sales experience today at Coggin Toyota with Mike Ottey. He was knowledgeable, friendly, courteous, service and customer oriented. It was a pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! Coggin Toyota at the Avenues, has the best service technicians around and I take a lot of pride in their work. We appreciate your business and welcome any questions or concerns you may have in the future. John Clark, General Manager

Prius 4 2017

Philip was the internet sales agent. He worked with us, was patient and came down to a price to get the deal done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Denise M Mutchell, thank you for taking the time to leave us feedback. John Clark, General Manager

My new Toyota Tundra

Great experience at Coggin. Customer attention and details exceeded expectations. Their new dealership location on route 1 was awesome. Check them out..it'll be worth your time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

EXCELLENT CUSTOMER SERVICE

I would definitely recommend Coggin Toyota based on my experience with the following service advisors Brian Baldwin, Joey, and Ruben Simo. They were very knowledgeable, professional and courteous . They kept me well informed throughout the process. I also bought a vehicle from this dealership very good experience with Victor, Leslie and Tony. Good moral principles. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the feedback, Jose Perez. We strive to provide excellent service to our customers at Coggin Toyota at the Avenues. John Clark, General Manager

Fantastic deal

Everybody at the dealership was friendly and helpful. The sales Person took his time and answered all my questions. He didn't pressure me and was vary informative. Thanks for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback, Sbachman. We strive to provide excellent service to our customers at Coggin Toyota at the Avenues. John Clark, General Manager

Awesome Experience!

Went in, met with Brent who introduce me to Juan Tafurt around noon. Picked out my car, signed all the docs and was out the door by 2pm. Everything went very smooth and Juan was perfect for the type sale I wanted. No gimmicks, just picked out my car and got me out the door as I requested. Great overall experience with all parties involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback, Jaxgnat. We strive to provide excellent service to our customers at Coggin Toyota at the Avenues. John Clark, General Manager