I contacted this dealership about a vehicle that I was interested in. I called Chuck and spoke with him about viewing this vehicle. Arrangements were made... for me to view it and then I was told that he would be at the auction and no one would be present to help me. I attempted to make other arrangements to view the car because it was a decent looking car but pictures are just pictures. I wanted to check out the car in the flesh. The issue with the car was that it did not have a title and chuck was really concerned with whether or not I would make the purchase because of the fact that the car did not have a title. I was told that he did not want to waste time by showing me the vehicle if I was not going to buy it. We ended up setting up another time to look at the car at the auction once again. I texted him to let him know that I was running about 10 minutes late but I should be there soon. Within 4 minutes of sending my text message he responds and says not to come because he sold the car online. he did not have the decency to call me just in case I had been driving and wasn't able to look at my phone.I asked him for the buyer's information just in case I could be able to offer him a better deal for the purchased car. He told me that he would send me the information when he got back to the office. I never received any information from him about the buyer and even when I called the office the wife said that she could not provide me with the information either. so the car that I really wanted I was not allowed to see nor was I allowed to make contact with the buyer of the vehicle who had to ship it to Michigan from Georgia. I was thoroughly upset with how I was treated, how I was spoken to, and the fact that this seems like a wild goose hunt for days and I never got to see the car which leads me to believe that there may not have been a car and everything was all a hustle. I'm glad that I didn't purchase from them because they wouldn't have been worth my money.
Worked with Mr. Barratini directly. Never did get to go to his dealership, but was looking at a car online and chatted with him by email. Super nice, very... friendly and honest about was he has to offer. Once we decide on an exact car, we would definitely call Barratini Quality Cars to do business. Appreciated his honesty.
Nice experience dealing with the Barattini family. The are honest have been in the business for 40 years and know how to deal with customers unlikely... the numerous overnight shops that baid aide cars together to get them off the lot. If you want to deal with a Christian American owned shop with nice used cars then make the drive to Lilburn and see the Barattini Quality Cars & Trucks.
This dealership seems friendly and courtesy. I gave only 4 stars because they was a little slow in responding. Once I made contact, the car I was interested... in, arrangement was already made with another buyer. Yet This dealership I honestly fill is a good dealership.
I've bought many cars before. This was the easiest process to date. I saw the car online, went to Barattini, they gave me the keys and explanied that it... was a quality car, no hassle, the car is now sitting in my driveway!!!!! Doesn't get any simpler than that. Will be back when it's time to do it again. :-) Happy!