Fuccillo Toyota of Grand Island

(4.9) 369 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.9
369 lifetime reviews.
this dealer
Not Applicable
Not Applicable
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Great service, clean facility

    The professionalism and friendliness of the staff. They listened and showed a genuine interest in what I wanted and offered me a awesome deal that cou

    ...

    ldn't be refused. Thank you so much David Ellentuck, Joe Marotta, Sierra Vielhauer and Lisa Marino!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • The best service

    The employees were EXTREMELY COURTEOUS and very helpful I would tell all my friends about the deals ( $1 inspections in November) and the people tha

    ...

    t treat you like gold.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great service

    I was towed in the night before. They got me in the shop that day. I felt like it was treated like a priority.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Very happy

    Everyone was very polite and friendly. Brought my truck in for some service. They were speedy. I couldn't ask for any more.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Amazing service

    Great customer service very fair pricing. They are clear about the services needed on my car. My car is left clean condition.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Worth the long drive

    I found my car through another dealership and it was it was at Fucillos Toyota in Grand Island, 5 hours away. I made the decision to leave early next

    ...

    morning to go see it.The dealership was closed so could not let them know the night before I was on my way.I called as soon as they were open and Bob Defazio was on the phone with me. He did inform me the car was in stock, but not on property, and was doing everything in his power to get it back for me to see. To make a very long story short. MY car was back on the lot and I knew it was going to be MINE. Bob was very professional and caring knowing I was stressed and tired. He went above and beyond in customer care and service! He checked in with me the next day to make sure I made it home ok. He even bought me cookies from a bakery to make sure I had snacks for my ride home. Was also given a 50.00 gift certificate to a restaurant in my home town. I highly recommend Fuccillo Toyota in Grand Island and Bob Defazio!! I have had my Venza little over a week and I love this beauty!! Was so worth the long trip to get it!! Thank you Bob and team Fuccillo Toyota, Grand Island!!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Wonderful service!

    Everyone was very thoughtful and forth coming with information. This was my very first car buying experience and I didn’t feel pressured to purchase a

    ...

    car at all.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great service

    Efficient and courteous service. My wife and I have bought three cars from Fuccillo and have always had good experiences.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • My very first new car!

    How Joe Schwartz worked with me too get me what I wanted. He was patient and very professional. I was so happy I cried.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great salesman

    Quick and easy sales process. No hassle, no pressure. Joe was very helpful in the process. I would recommend this dealership and my salesman to anyone

    ...

    .

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Fuccillo Toyota of Grand Island
1974 Alvin Rd Grand Island, NY 14072
New (716) 775-6434
Used (716) 775-6337
Service (716) 775-6475
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.