Reviews
They were easy to deal with as far as the purchase but
They were easy to deal with as far as the purchase but after that, they just forget about you. My title and key have been sitting at Barry road dealership and I bought the truck outright at platte city. 12 days later, the run around. Oh it here or it's coming from Barry rd and now, oh, he's off today( the one who handles that) ; and so I sit here forgotten or just put way on the back burner. This is poor customer service!!!!!
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- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mindy, thank you for sharing this recent experience with us. Please give us a call at (816) 858-3777 and we will do our best to make this better. We hope to hear from you soon.
I do not understand how Thoroughbred Ford of Platte City
I do not understand how Thoroughbred Ford of Platte City stays in business. This is a horrible dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (816) 858-3777 and we will do our best to make this better. We hope to hear from you soon.
Very easy to do business with, great communication,
Very easy to do business with, great communication, honest. Couldn’t of went any better
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill and Jason were wonderful to work with.
Bill and Jason were wonderful to work with. Very knowledgeable and great communication through the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy Process
We have bought multiple cars from Jeff at Thoroughbred Ford Platte City. He is great to work with and will do his best to find exactly what you want.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Saw a 2020 Ford Edge on Cars.
Saw a 2020 Ford Edge on Cars.com called Thoroughbred Ford dealership talked to Jeffrey Ferguson set up a test drive at my convenience. When I got to the dealership Jeffrey had the Edge warmed up ready to go! The buying process was hassle free. Jeffrey even took the time to sit in the car with me and show me how everything worked and got the Ford app downloaded on my phone so I can remote start my new Ford Edge from my phone! The entire process of buying my new car was VERY pleasant. Thankyou to Jeffrey for his impeccable knowledge of the car and his smiling personality Marybeth Golden
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mary, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Buyers beware.
Buyers beware. We were quoted a price for a new van by Salesman A at this dealership. We drove over two hours to buy the van. When we arrived, Salesman A was not there, and Salesman B told us that Salesman A did not know what he was doing and should never have given us such a low price. They refused to honor the quote that inspired us to drive over two hours. We will never work with this dealership again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Service Advisors were great.
Service Advisors were great. Nice and respectful. Service was timely. Would recommend for service in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice people at thoroughbred Ford platte city.
Very nice people at thoroughbred Ford platte city. Did what they said and fixed the problem!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
seems like MOST of the people in service don't care.
seems like MOST of the people in service don't care. They are there to do a job, who cares if its correct or not.
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- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair