Chevrolet Buick GMC of Quincy

Reviews

3.3 out of 5 3.3
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 27, 2018

    The worst place to bring your car.the service writer doesn't respect you at all. He tells you the price of repairs and that's it. Bad

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John - Thank you for taking the time to write us a review. We would like the opportunity to talk to you more about the events that transpired. Please ...contact us directly so we can work on this together. Sincerely, The Chevrolet Buick GMC of Quincy Team

  • 1.0 out of 5
    April 14, 2018

    Gave my info to 2 (twice to 1 person)never got back to me. It must be RAINING CUSTOMERS if you can pick and choose who you want to sale to, or is it something... else????!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Chevrolet Buick GMC... of Quincy Team

  • November 10, 2012

    My wife and I went to the dealership last weekend and bought a 2008 Dodge Grand Caravan. I have to say this is the best car buying experience we have ever... had. Isaac was our salesman and did a great job all the way around. Just a great dealership with great prices. Thanks guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    March 24, 2018

    These guys are every day people who are nice and treat you right. Quincy GM gets a thumbs up from me. We were never pressured into buying something we... did not want or need. Tim¿

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the nice review, Jason! We really appreciate this feedback and we'll be certain to share your compliments with the staff. We pri...de ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Chevrolet Buick GMC of Quincy Team

  • 5.0 out of 5
    September 22, 2017

    Awesome service department in and out in 45 minutes with a emergency repair job.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tim - We feel our service department is what makes Chevrolet Buick GMC of Quincy special. Reviews like yours help us to make sure that we're meeting t...he needs of our customers. We look forward to seeing you for your next service appointment! Best, Chevrolet Buick GMC of Quincy Team

  • 2.0 out of 5
    June 19, 2017

    Service writer needs people skills. 1. Rude and sarcastic. 2. He walked away several times and left me not knowing what to do. 3. He was smoking at his... write up table (against the law) 4. I had my codes read at an out of town chevy dealer and made sure the dealer did not clear the codes. He claimed there were no codes. My problem not repaired. Went to a car parts store and they found code(s). He said "You cant trust the parts store code readers". I night add they read the same code that the out of town dealer did. So I am charged for a diagnostic and car is still problematic 5. Work area filthy . Tools scattered around etc. My dad was a chevy mechanic a a dealership and you could almost eat off their work tables. Service desk not clean and neat either. I came to this dealer because the other dealership in Tallahassee is rated so bad. So now I have to go back to Jacksonville and pay for another diagnostic and rent a car until mine is replaced. At least those guts are neat and know how to treat a customer. My advice: Buy a Mazda!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to our company. Please ...contact us at your earliest convenience. We would appreciate the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Chevrolet Buick GMC of Quincy Team

  • 1.0 out of 5
    June 4, 2017

    I both emailed and texted Jim about a 2015 Accord and didn't get any response at all.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. Our customers are our top priority and it's discouraging to hear about your recent disappointment with our staff. Please ...don't hesitate to contact us so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Chevrolet Buick GMC of Quincy Team

  • 5.0 out of 5
    April 15, 2017

    Did not have a long wait. Very professional and efficient! No problems with the service! Very satisfied.i would use them again ,

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 10, 2017

    Hospitality from staff. Sorry I can't think of a longer way to say it and holding me up for more response is not nice

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 5, 2017

    Their genuine concern; overall friendliness and courtesy. They took the time to explain the problem and what it would take to fix it.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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