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Reviews

Average Ratings

3.0
16 lifetime reviews.
  • 2007 Chevy Silverado

    i would like to say thank you to Ottawa Chevrolet and Mike Limbaugh for getting me into my truck for my birthday and thank you to Stephanie Glaspe...

    Dealer Response

    Thank you so much Don! We truly appreciate you.


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    i would like to say thank you to Ottawa Chevrolet and Mike Limbaugh for getting me into my truck for my birthday and thank you to Stephanie Glasper for taking my picture .. merry christmas to All !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much Don! We truly appreciate you.


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  • Just horrible, stay away.

    So, myself and grandmother go in to buy her a newer vehicle. We're met by Mike Limbaugh, he was nice and polite on first impressions, however you ...

    Dealer Response

    We cannot apologize enough. We are so very sorry to hear about your experience. Please contact us immediately, as we would like to discuss this ma...


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    So, myself and grandmother go in to buy her a newer vehicle. We're met by Mike Limbaugh, he was nice and polite on first impressions, however you know how elderly people are about taking. My grandmother started talking how she likes what Trump is doing with the country, well obviously not everyone is happy, or supports him. Mike of course made that clear, in which my grandmother kept going on and on. Especially how she voted for obama the first time but felt betrayed, so didn't the second. Well at some point miles demeanor changed, and I wasn't very appreciative as to how he spoke with me or my grandmother at that point, he began getting very rude, and lost nearly all his manners. Needless to say myself and my grandmother left immediately, I truly understand not everyone sees eye to eye on issues and that not everyone supports Trump, however there have been times where I have had to sit patiently and listen to someone praise someone I didn't necessarily support. Never once was I rude, it's simply called being an adult. I recommend staying away from this dealership if possible, and if not no worries, they're are a lot of other consultants you can speak with. All are more than willing to help. I myself in good conscious cannot support a business who would hire, and keep employed someone so volitile.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We cannot apologize enough. We are so very sorry to hear about your experience. Please contact us immediately, as we would like to discuss this matter with you personally. Gary Driskell (our General Manager) can be reached at 419-523-5441 or at 810-397-1451. Thank you and we sincerely apologize, Stephanie Glasper


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  • Best deals

    I am 62 and have bought a lot of cars in those years. I have never had a better experience than with Ottawa Chevrolet. I found my Cadillac on line...

    Dealer Response

    Roy, We sure are glad you are loving your STS! That car was definitely a beauty! You are a great guy and we appreciate the kind words online and ...


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    I am 62 and have bought a lot of cars in those years. I have never had a better experience than with Ottawa Chevrolet. I found my Cadillac on line and notified the salesman. Went down that evening and saw the most beautiful used Cadillac STS4. Within one hour they beat my already cleared financing by 1% and I signed the paperwork. Went down the next day and picked it up. No hassles whatsoever. No Wheeling and dealing. Just an offer from me and a counter offer that I could not refuse. Perfect salesmanship. I took it immediately on vacation and my left headlight went out. Took it back when I got home and it was fixed FREE!! Kudos to Ottawa Chevrolet and Erik the salesman and the finance Officer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roy, We sure are glad you are loving your STS! That car was definitely a beauty! You are a great guy and we appreciate the kind words online and when you stopped in the store to get your headlight fixed. We truly believe in making your experience here a great one. We hope you continue to enjoy your STS for years to come!


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  • Great dealership

    It was a very easy and fun to buy a truck! The sales staff were great help and we were in and out in less than a hour.

    Dealer Response

    David, Thank you for the awesome review! We are glad that we could make your experience a great one! Come back and see us sometime!


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    It was a very easy and fun to buy a truck! The sales staff were great help and we were in and out in less than a hour.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, Thank you for the awesome review! We are glad that we could make your experience a great one! Come back and see us sometime!


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  • Great service experience!

    The service department was very busy at the scheduled time for me to drop off my car. They worked hard to finish the scheduled service on time an...

    Dealer Response

    Thank you so much for the kind words! We are very happy to hear about the great experience you had with us!


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    The service department was very busy at the scheduled time for me to drop off my car. They worked hard to finish the scheduled service on time and washed my car. I was especially pleased that they were honest and professional. They did a great job and did not try to upsell me on anything I did not want or need at the time. Great experience!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words! We are very happy to hear about the great experience you had with us!


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  • Best Experiance

    After searching for what I needed,I drove for two hours to find my next vehicle ready for the test drive.Salesman Eric Frost was ultimatly helpful...

    Dealer Response

    We are glad to hear that you had a wonderful experience! We hope you enjoy your Tacoma!


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    After searching for what I needed,I drove for two hours to find my next vehicle ready for the test drive.Salesman Eric Frost was ultimatly helpful in placing me with what I wanted.Jamie Varner gave me a fair price on my trade in and also sent the new owners manual in the mail per request.Kudos also to Greg George for wrapping it all up in a timely manner!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to hear that you had a wonderful experience! We hope you enjoy your Tacoma!


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  • Exceptional Service

    We generally take our vehicles to Ottawa Chevy. We are treated with respect.

    Dealer Response

    Thank you Marie for the kind words and thank you for being a loyal customer!


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    We generally take our vehicles to Ottawa Chevy. We are treated with respect.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Marie for the kind words and thank you for being a loyal customer!


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  • Matt

    I only get repairs at Ottawa Chevrolet, because I do not have much money to make purchases. However, Matt and JR in the service department act as...

    Dealer Response

    Lee, Thank you so much for the vote of confidence in our service department. We do try very hard. It can sometimes be a challenge. Again, thank y...


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    I only get repairs at Ottawa Chevrolet, because I do not have much money to make purchases. However, Matt and JR in the service department act as if I am buying a Cadillac every time I come in...they greet me by name, are as honest about prices and turnarounds as anyone can be, and they truly seem to care. I have all the comfort and trust that I would have if I was going to my personal friend down the street--but with all the professionalism and sophistication that is available from a real dealer. I am glad I found these guys.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lee, Thank you so much for the vote of confidence in our service department. We do try very hard. It can sometimes be a challenge. Again, thank you Lee Schroeder! -JR Hernandez


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  • Quality Service, Clean work areas,Helpful personel

    Quality dependable service. Friendly service people doing a great job to satisfy me with servicing and maintaing the quality of my vehicle. ...

    Dealer Response

    And thank you for the kind words! If there is anything we can do to help our customers, we will try our best to do so!


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    Quality dependable service. Friendly service people doing a great job to satisfy me with servicing and maintaing the quality of my vehicle. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    And thank you for the kind words! If there is anything we can do to help our customers, we will try our best to do so!


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  • Great Experience

    Everyone at Ottawa Chevrolet was a pleasure to work with. I Highly recommend going to them first when looking to buy a vehicle.

    Dealer Response

    We appreciate the kind words! We hope you enjoy your new ride and if you need anything, just give us a call!


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    Everyone at Ottawa Chevrolet was a pleasure to work with. I Highly recommend going to them first when looking to buy a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words! We hope you enjoy your new ride and if you need anything, just give us a call!


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