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3.0
116 lifetime reviews.
  • Managerial staff in need of training
    July 13, 2017

    The only reason this place even gets any stars is because of the sales person Gary. Otherwise in my opinion the upper level staff should be given some... kind of training of how to be courteous and polite to their customers. We were having some thought process over the car that we liked and ended up talking to some sales director whose name was Elaine....Super rude lady and I guess she thought that intimidation could actually speed up the sales process.It rather made us more stubborn on our choices. The sales guy was very nice and the store was good too.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Wendy Duong is Awesome!!!
    March 17, 2015

    Took in my Jetta for maintenance work and Wendy helped me out. She helped me out last time, too, and she's just great. She greets you with a smile, is... always happy to help out, and is excellent at her job. Wouldn't go anywhere else.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • LOVE MY NEW RAV 4!
    September 14, 2014

    Just bought a 2014 Rav 4 using the 0% interest 4-year program and am loving my new car :) The experience with Joseph H. was really great! He was kind ...enough to show me the different color options and upgrades so that I would feel 100% about my purchase. Worked hard to get the best price for me and Esteven A. was really great at making sure all the electronic gadgets were set up before I headed off on the road! Overall, great experience and would highly recommend to friends and family!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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West Covina Toyota
1800 E Garvey Ave S West Covina, CA 91791
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