CarMax Charlotte

Rectangle 48
Sales 10:00 AM - 9:00 PM

CarMax Charlotte Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2016

"Experience Clear and Simple Car Buying and Selling"

Reviews

2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 31, 2018

    I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification.... Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 3, 2017

    The Salesman was only interested in getting us out the door. We had the car transfered in from another store so the deal was sealed . I'm not going to... waste my time listing all the mistakes. I buy from CarMax and pay a premium because I have come expect a level of service . This store did not provide it for a second time. First time shame on you , second time shame on me. No third time

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 2.0 out of 5
    August 15, 2012

    My experience was ok. I had researched and located the vehicle myself so, there wasnt much anyone had to do. The salesman was more worried about the air... working than showing me the features of my new jeep. I didnt know what a sway bar was or axle button. my neighbor told me.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Oh, gosh! I'm sorry we weren't as helpful as we should have been. If there's anything we can improve on please, please let us know by calling our cust...omer relations team @ 800-519-1511! ~bridget

  • 5.0 out of 5
    April 21, 2012

    They paid a very fair price for my old car and were very professional about the whole process. It took about 30-45 min.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review, Thrifty! It’s great to know when our customers are happy. Glad the selling process was easy!

CarMax Charlotte

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