Serpentini Chevrolet - Strongsville

New 877-723-0505 Dealer Website
Used 866-414-9599 Email Dealer
Service 888-748-5958

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Reviews

Average Ratings

4.9
Average based on 371 reviews
  • Home away from home

    My experience at Serpentini Chevrolet was excellent. I was greeted at the door by Sales Person Nick Fueger. We discussed possible options and to m...


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    My experience at Serpentini Chevrolet was excellent. I was greeted at the door by Sales Person Nick Fueger. We discussed possible options and to my surprise I was offered a new vehicle when I was expecting a certified one. I was served Lunch during my wait and once I was approved the whole staff was excellent in informing me of the basic needs on the coverage of my Chevrolet Cruze.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Real customer service!

    I had called several different dealerships explaining what my husband and I were searching for and Pompei in the Internet Sales assured me to come...


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    I had called several different dealerships explaining what my husband and I were searching for and Pompei in the Internet Sales assured me to come. My husband and I are very happy we made Serpintini our first and last stop! Kerra Oneill was extremely informative, flexible and patient as we expressed what we wanted in our next vehicle. She connected with us very quickly and has a great understanding of true customer service. We are very thankful that she greeted us in a friendly helpful approach. Vince was wonderful at getting all our requests into the correct price point as well. We are VERY satisfied with our 2016 Silverado and look forward to many more years of business together!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Buying my new Silverado was a joy.....

    Had a great salesman and the sales manager wanted to sell a truck. Had a very good buying experience.


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    Had a great salesman and the sales manager wanted to sell a truck. Had a very good buying experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Horrible service

    I will never go back there. I was told there wouldn't be a hard credit check just to see if I qualified. Then they said they only run transunion, ...


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    I will never go back there. I was told there wouldn't be a hard credit check just to see if I qualified. Then they said they only run transunion, they ran all three. I was trying to rebuild my credit and they promised me repeatedly that they wouldn't run a hard inquiry. Then when I called them about it, they got smart and cut me off and hung up on me

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • A much better buying experience than I expected

    I typically don't like dealing with car salesman and dealerships but fortunately for me Serpentini was a surprising pleasurable buying experience.


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    I typically don't like dealing with car salesman and dealerships but fortunately for me Serpentini was a surprising pleasurable buying experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • completely satisfied,,, grumpy oldman !!!!! lol

    internet what vehicle we was greeted promptly, and we already new from the wanted to see. the salesman retreived the car, and offered us a seat in...


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    internet what vehicle we was greeted promptly, and we already new from the wanted to see. the salesman retreived the car, and offered us a seat in the show room and beverage while we waited,,, never before anywear else was this offered ,,, thumbs up !! took a test drive and completed the paper work, had a bite to eat as we waited,,, great fries and chicken tenders !!! and polite staff as i waited for the paperwork to be completed the staff and salesman asked every few minutes if i needed anything,, was very impressed by the staffs knowledge and freindlyness ,,,BOB CAN SLEEP EASY HE HAS A GREAT DEALERSHIP AND CARING STAFF !!!!!! A+ PEOPLE !!!!!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Service Experience

    I called to schedule routine maint. Service coordinator scheduled me immediately, checked records for needed service, excellent explanation of re...


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    I called to schedule routine maint. Service coordinator scheduled me immediately, checked records for needed service, excellent explanation of requirements and expected service duration. Beautifully washed and serviced vehicle returned on time and exactly as estimated.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Awesome Group!

    My salesman Ricardo Hoskins was extremely helpful and very knowkedge. I had a bit of a situation financially and Ricardo and the whole team went a...


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    My salesman Ricardo Hoskins was extremely helpful and very knowkedge. I had a bit of a situation financially and Ricardo and the whole team went above and beyond to help get me and my autistic son into a safer more reliable vehicle. They were very kind to me and BOTH of my kids. The entire lot and the whole showroom were clean, organized and professional looking. I will definitely recommend them to anyone I know looking for a car.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Very helpful, best experience I ever had!

    Serpentini is the best! Treated me just like family.


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    Serpentini is the best! Treated me just like family.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Serpentini Strongsville

    Friendly, courteous, prompt, and very professional! You made me feel like part of the family with my business! Thank you in every respect! You ha...


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    Friendly, courteous, prompt, and very professional! You made me feel like part of the family with my business! Thank you in every respect! You have a great staff ! Treat them well !

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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