Gengras Dodge Chrysler Jeep RAM

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Reviews

Average Ratings

3.1
23 lifetime reviews.
  • Awesome Experience

    Just bought a used 2004 jeep wrangler from ralph at Gengras jeep in east hartford. Must say i've never been happier with sales process. no pressur...


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    Just bought a used 2004 jeep wrangler from ralph at Gengras jeep in east hartford. Must say i've never been happier with sales process. no pressure applied to buy and his patients with us test driving the jeep 3 times. ralph worked extermely hard to give us the best price. Honestly i can't wait to go back and buy another car from him. Wife finally got her dream jeep wrangler!!!! Gengras has a new cust for life :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • poor service and no great personal

    They not help you with more banks and they are not good enough service for costumes like you and me


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    They not help you with more banks and they are not good enough service for costumes like you and me

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Miss C

    Todd Lankton is amazingly helpful. I highly recommend him as a sales expert for anyone shopping for a new or pre-owned vehicle! Send all of your...


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    Todd Lankton is amazingly helpful. I highly recommend him as a sales expert for anyone shopping for a new or pre-owned vehicle! Send all of your family and friends to Todd. His service is excellent! Roger and the rest of the crew are super helpful too!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • horrible service, rude staff

    Went in to look at a Jeep Grand Cherokee, had an appointment for 2:30 pm, there were no available apparently there were no available salesmen when...


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    Went in to look at a Jeep Grand Cherokee, had an appointment for 2:30 pm, there were no available apparently there were no available salesmen when there were 5 all standing around the entrance just talking. I got tired of waiting and left 45 minutes without anyone talking to me

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • DOES NOT HONOR CARS.COM PRICES

    I emailed them and asked if the price listed in Cars.com was their best price and they responded saying that they could not give that price. I ca...

    Dealer Response

    Thank you for this review and we apologize for the challenges you faced when looking for a vehicle with us. If we can help rectify this situation ...


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    I emailed them and asked if the price listed in Cars.com was their best price and they responded saying that they could not give that price. I called them on it, but it was no use. Their "internet sales" manager could not be bothered to answer simple questions about the differences between two cars on their lot. I wound up going to another dealer that was 1K higher in price and am very happy with that decision because everything about my dealings with Gengras was a struggle-

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this review and we apologize for the challenges you faced when looking for a vehicle with us. If we can help rectify this situation in any way, please let us know! Thank you and have a great day!


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  • Used Car (2016) purchase

    Scott T. did a great job as we explored options , and then purchased a 2016 Grand Cherokee.


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    Scott T. did a great job as we explored options , and then purchased a 2016 Grand Cherokee.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Just bought my Jeep Renegade for Gengras

    Had a great experience when shopping for a new/used car at Gengras Jeep in East Hartford. Devin Booth was great in explaining all options. I ver...


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    Had a great experience when shopping for a new/used car at Gengras Jeep in East Hartford. Devin Booth was great in explaining all options. I very happy with the service that I received. I will recommend the dealership and Devin as a salesperson.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Is this dealership for real

    I'm trying to call to buy stock number JP10118. No one is picking up the phone not a sales person, not a receptionist, nobody. I don't want to lea...

    Dealer Response

    We are so sorry to hear that no one was available for your inquiries regarding this vehicle. I understand your frustration and hope that we can re...


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    I'm trying to call to buy stock number JP10118. No one is picking up the phone not a sales person, not a receptionist, nobody. I don't want to leave an electronic message because I know I will be flooded with junk email afterwards, so I guess I will buy another Jeep from your competitor down the road. I'd expect this type of service from some hole-in-the-wall on a junk lot with a trailer as an office.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are so sorry to hear that no one was available for your inquiries regarding this vehicle. I understand your frustration and hope that we can rectify the situation if you are still in the market for a new vehicle! Please let me know, mcraig@gengras.net. Thank you!


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  • Great job by johnny albano

    We came to purchase a Jeep Compass.. johnny Albano welcomed us as soon as we came through the door and has taken car of us since. He has made sure...


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    We came to purchase a Jeep Compass.. johnny Albano welcomed us as soon as we came through the door and has taken car of us since. He has made sure we got the best deal and we thank him for that. Definitely will purchase another vehicle with him and recommended all our friends do so. Thanks a lot!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • CUSTOMER

    I NEVER WRITE REVIEWS, HOWEVER I HAD TO SAY SOMETHING ABOUT THE EXCELLENT SERVICE MY WIFE AND I RECEIVED AT GENGRAS, 460 CONNECTICUT BLV. EAST HA...


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    I NEVER WRITE REVIEWS, HOWEVER I HAD TO SAY SOMETHING ABOUT THE EXCELLENT SERVICE MY WIFE AND I RECEIVED AT GENGRAS, 460 CONNECTICUT BLV. EAST HARTFORD, CT. CHUCK SIKES (SERVICE CONSULTANT) WAS RIGHT ON IT. HE GAVE US THE SERVICE WE EXPECTED WHEN SOMETHING WENT WRONG WITH OUR CAR. BECAUSE CHUCK GAVE US A LOANER WE WENT ON OUR VACATION AS PLANNED. WE GIVE HIM 5 STARS FOR HIS QUALITY SERVICE.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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