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Reviews

Average Ratings

5.0
32 lifetime reviews.
  • Happy Customer for Life

    I had been in the market for an luxury vehicle for a few months and came across a car on this lot via Cars.com. Kevin and Todd who proved to be th...


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    I had been in the market for an luxury vehicle for a few months and came across a car on this lot via Cars.com. Kevin and Todd who proved to be the most open and honest car salesmen I've ever dealt with. The price was reasonable. He was very transparent on where he stood with pricing and we were able to make a great deal that I'm very pleased with. I'll be recommending this lot to many coworkers and friends who may also be looking for a great used luxury car and a very friendly dealership experience. Thanks so much, and I look forward to visiting this salesman again when it's time for our next luxury vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best By Far

    I am still currently in the process of trying to buy a car, but this dealership has been the most kind and helpful out of the 16 car dealers I hav...


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    I am still currently in the process of trying to buy a car, but this dealership has been the most kind and helpful out of the 16 car dealers I have spoken with over the last 2.5 months. Matt H. has been assisting me. I'm attempting to get my first auto loan. Most dealers treat that as a waste of time or treat me as if I'm ignorant about cars and try to take advantage. Matt has continuously answered my questions, given genuine advice, and taken plenty of time to make the process easy. I'm going to have an extremely difficult time giving business to anyone else if this deal does not work out. I have had multiple opportunities to buy a great car from different dealers, but I won't do business with disrespectful or pushy salesmen. I would rather pay more here (not that you have to with their prices) rather than spend less and do business with a different dealership. Regardless of whether I buy from IQ or not, I hold this dealer in the highest respect solely based on the way I've been treated and Matt's genuine efforts to help.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • The best car buying experience I've ever had

    From the second I spoke to Matt to the time I left the lot, the experience has been hands down the best I've ever had purchasing a vehicle.


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    From the second I spoke to Matt to the time I left the lot, the experience has been hands down the best I've ever had purchasing a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic Service

    The experience was a breeze. Since I'm from Orlando as soon as I landed they had a driver to pick me up. The sales person had everything prepare...


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    The experience was a breeze. Since I'm from Orlando as soon as I landed they had a driver to pick me up. The sales person had everything prepared based on my selection and I did not had to waste lot of time. I bought an electric car that had 2 years left on warranty and drove back to Orlando. I ran in to an issue with the car that was corrected by the dealer since it was still under warranty but the salesperson ensured I reached home safe and the issue was corrected. Excellent customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Superb Costumer Service with Great Cars

    I've bought dozens of cars from various dealerships in my lifetime, but my recent purchase from iQ Autos through Mr Matt Hayes, my sales agent was...


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    I've bought dozens of cars from various dealerships in my lifetime, but my recent purchase from iQ Autos through Mr Matt Hayes, my sales agent was outstanding. He was knowledgable, honest, courteous, and efficient. The whole process took less than an hour. Don't hesitate to give Matt a call if you are looking for a quality high end car.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Superior Car Buying Experience !!!

    I purchased a car from Matt Hayes at this dealership 12/21/2016, having also visited several other dealerships. Once I had identified the vehicle ...


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    I purchased a car from Matt Hayes at this dealership 12/21/2016, having also visited several other dealerships. Once I had identified the vehicle I was interested in after an online search, Matt allowed me to take the car overnight and have it inspected by my own mechanic the next day. Upon inspection, there were a few things that needed correction/ repair before purchase. Matt agreed to each "fix" when I returned the car. The repairs were completed as agreed to, and documented. Took a few days to get done, but that is because work is done off site at, in my case, local BMW dealership, or local mechanic if non-warranty work. Upon completion of the work, the paperwork process was very straightforward- no hidden fees, no outrageous charges, etc. These guys are helpful, knowledgeable and treat customers fairly. Do not be put off by their facility; if you "do your homrwork" you will drive away with a car and a price you are happy with !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not what I'd hoped...

    I was pleased with this dealership in the beginning, I was interested in a trade-in they had and they were kind enough to let me take it home for ...

    Dealer Response

    Morgan, thanks for sharing your experience. You were looking at an 11 year old Volvo that had been traded-in that we didn't even plan to retail. ...


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    I was pleased with this dealership in the beginning, I was interested in a trade-in they had and they were kind enough to let me take it home for the weekend; to test it out and have a pre-purchase inspection done. The mechanic found a leak and I brought it to their attention. They claimed they had their own mechanic fix the problem. Great. I then inquired about whether or not they knew if the timing belt had been replaced...I was told they'd call the original owner to find out and that they'd give me a call right back. That's the last I ever heard from them. I think the service might have been better if I had been interested in a higher end car. In the end I wasted $165 getting a car inspected for no reason.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Morgan, thanks for sharing your experience. You were looking at an 11 year old Volvo that had been traded-in that we didn't even plan to retail. We let you take it over night because you loved it and wanted to have it inspected and then proceeded to take care of a few minor things for you which just so happened to take a little bit longer than expected. Our reconditioning vendors only come by on certain days of the week, so we're at the mercy of their time. We went above and beyond and fixed things you didn't even care about such as leather and minor door dings to make you happy, along with the one main issue you asked us to address. In the end, because we were being more meticulous to make you happy, we ended up losing your business. We do get really busy sometimes, however the only reason we didn't call you back was because the vehicle wasn't complete yet. We should have called you on Saturday, so we're very sorry about that. However, we were holding the vehicle for you without a deposit and you lived right around the corner, so you could have very easily stopped in to touch base with us. In the end, it's our fault and I hope you enjoy the new vehicle you bought.


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  • Incredibly Happy Customer

    Honestly, I couldn't be more pleased with my buying experience from IQ Autos. I saw a BMW I wanted on their lot, but I'm located about 700 miles a...


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    Honestly, I couldn't be more pleased with my buying experience from IQ Autos. I saw a BMW I wanted on their lot, but I'm located about 700 miles away from Atlanta, so it's not really feasible to hop on a plane to go check out a couple cars, right? Well, Kevin at IQ shipped the car out to me with a 3-day money back guarantee if I didn't like the car ... and I loved it. What a fantastic, well-oiled buying experience with extremely knowledgable people. Thanks again for everything, guys. It was an absolute joy doing business with you. I'll be returning.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Highly Recommend...

    Kevin notifed me about a BMW I might be interested in and I drove over from AL and traded my Volvo and left in the BMW. Great Experience!! I am a ...


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    Kevin notifed me about a BMW I might be interested in and I drove over from AL and traded my Volvo and left in the BMW. Great Experience!! I am a new customer but am sure I will be a repeat one. Highly recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    This was my first time buying a car on my own. Matt was very helpful throughout the entire process. Everyone was extremely nice and the process di...


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    This was my first time buying a car on my own. Matt was very helpful throughout the entire process. Everyone was extremely nice and the process didn't take long. When Matt thought that there might be an issue with the car he took the necessary steps to figure out what was wrong. Bottom line I drove away with a beautiful car, great deal and easy process! Thank you IQ Autos for all your help, I will send all my family and friends your way!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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