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Reviews

Average Ratings

4.4
345 lifetime reviews. Includes reviews from DealerRater.com
  • Bought a prius
    May 15, 2017

    The process was lengthy but overall experience was good. Chris and sultan took great care of us. Will be back for any other future car purchases.


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    The process was lengthy but overall experience was good. Chris and sultan took great care of us. Will be back for any other future car purchases.

    Does recommend this dealer

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  • Great Experience!
    May 4, 2017

    Excellent sales experience! Both the salesman, Allen and the Sales Manager, Kim were so helpful and kind. They both were very knowledgeable and ...


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    Excellent sales experience! Both the salesman, Allen and the Sales Manager, Kim were so helpful and kind. They both were very knowledgeable and understanding of my situation and worked very hard to give me best deal possible!!

    Does recommend this dealer

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  • What could've gone wrong did, in every way!
    May 2, 2017

    Unfortunately I don't have all day and thats what it would take to write this review. I'll summarize this way. They had our car for a combined to...


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    Unfortunately I don't have all day and thats what it would take to write this review. I'll summarize this way. They had our car for a combined total of a month. They damaged it, left MAJOR details undone, caused us HUNDREDS of dollars of inconvenience, and even after all that we never received so much as an oil change for all the trouble we went thru. Multiple return trips, they screwed up our car and stuck us out of town having to take cabs and Ubers to get around. I told my story to dozens of people and they were all blown away at how badly BTT handled our situation. I told them when I brought our vehicle in for service and screwed it up that they needed to make it right because we were about to purchase TWO vehicles. It was never made right and Sansing and Whibbs got our money instead. There is NO WAY I will ever spend another dime at BTT and hopefully never have to go to them for ANYTHING. We intentionally did not buy Toyotas because we did not want to have to deal with them ever again!

    Does not recommend this dealer
    Came in for service or repair

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  • Excellent
    May 2, 2017

    Excellent service and sale of vehicle. Would highly recommend to family friends and others. I plan on returning to Bob Tyler Toyota for future car...


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    Excellent service and sale of vehicle. Would highly recommend to family friends and others. I plan on returning to Bob Tyler Toyota for future car option endeavors. Thank you!

    Does recommend this dealer

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  • Totally satisfactory
    April 27, 2017

    Salesman Sultan Nasser was very courteous and promptly provided me with complete information and available options. Once the sale was completed he...


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    Salesman Sultan Nasser was very courteous and promptly provided me with complete information and available options. Once the sale was completed he was extremely helpful in getting me briefed and fully comfortable with all the aspects and features of my new Corolla. I would rate his overall service as excellent.

    Does recommend this dealer

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  • Great experience
    April 26, 2017

    Paul was absolutely amazing in the whole process. The whole staff I dealt with was very friendly and they helped with any details I wanted for my...


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    Paul was absolutely amazing in the whole process. The whole staff I dealt with was very friendly and they helped with any details I wanted for my car ! I appreciate everything the staff did especially Paul !

    Does recommend this dealer

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  • Highly recommend this dealership
    April 25, 2017

    Terry was very helpful and gracious; never made me feel like a number and he wasn't just throwing out sales pitches; he seemed like a great guy th...


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    Terry was very helpful and gracious; never made me feel like a number and he wasn't just throwing out sales pitches; he seemed like a great guy that I felt like I knew. I'm very glad I went to Bob Tyler Toyota and I'm completely in love with my new ride!

    Does recommend this dealer

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  • Great experience!
    April 24, 2017

    Thrilled with my new Toyota Tacoma! The vehicle sells itself. However, what was really satisfying, is the level of customer service we received fr...


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    Thrilled with my new Toyota Tacoma! The vehicle sells itself. However, what was really satisfying, is the level of customer service we received from Tony Teschel. He was friendly, knowledgeable,and demonstrated loyalty to the organization and the brand. He never made us feel pressured. And he made a sincere effort to accommodate us. World class service! Satisfied customer, Paul Williams

    Does recommend this dealer

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  • Great auto service. Awesome salesman Allen Bozeman.
    April 23, 2017

    Highest recommendation to work with a Allen Bozeman. He spent time teaching me about evaluation cars, evaluated my needs in a vehicle, and represe...


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    Highest recommendation to work with a Allen Bozeman. He spent time teaching me about evaluation cars, evaluated my needs in a vehicle, and represented me well to get a deal. Even though I didn't end up buying, I would call Allen a friend after working with him at the dealership. Many experiences with the service department and they work hard to do right by me, their customer. best service experience I've had. Reasonable, explain things to me and make sure that everything gets corrected even if I have to come back at a cost to them they clearly demonstrate they are dedicated to making everything right.

    Does recommend this dealer
    Came in for service or repair

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  • Buying a truck
    April 15, 2017

    Was upside down in my previous car. Bob Tyler was more than helpful in getting us in a new Tundra. Salesman and the GM went the extra mile to ge...


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    Was upside down in my previous car. Bob Tyler was more than helpful in getting us in a new Tundra. Salesman and the GM went the extra mile to get us taken care of.

    Does recommend this dealer

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