This dealership is friendly and top notch. My sales representative David went above and beyond to make my buying experience great and easy. My car had
to be ordered. He gave me a tentative delivery date, but kept me informed of the actual delivery date. Once my car arrived at the dealership he took the time to explain all my features and controls. He made sure that I knew how everything worked and was setup. He also took the time to test drive my new vehicle to make sure I was comfortable driving my new car before I left the dealership. I would definitely recommend Centennial Imports (particular David) to anyone looking to purchase a car.
This is the second Mercedes I have purchased from Rick Neal. The first purchase was super painless. Rick was amazing in guiding us and helping us pic
k the right car for me. Since that time, my husband passed away. I was in need of a new car. I called Rick. I explained what I needed and wanted. He had it picked out for me before I even got to the lot. He made the process super easy. His knowledge of Mercedes is incredible. Thanks, again, Rick Neal.
I saw a Volvo X60 online, called, settled on a price and traveled from LA to purchase. The dealership took booster seats out of the car without my per
mission and I've never been given the booster seat to this day. Tony also charged me FL taxes (even though I explained I was from LA and to charge me LA taxes) on the purchase paperwork. I had to hire an attorney to get the purchase paperwork corrected (after the manager threatened me to bring the car back or he'd come get it). The dealership finally sent me a check for their screwup one month later and paying attorney fees. They've never given me the booster seats as Tony said they had given me a good enough deal. Horrible dealership!!!! Scammers that try and screw customers over only this time it didn't work this time. I'd still like my booster seats that were listed on the sticker that was in the window.
Auto was a little on the high end but I'm sure it was worth it, but not in my price range.
I am a senior and alone. The last time I bought a car was seventeen years ago, I do not know much about cars. What they had to choose from was quality
. They had my price range and priorities. They will educate me on how every thing works. Most important is that they did not try to sell me something I did not need or want. I trust them.They have integrity and I will be back. Everybody should shop here.
I received great service. David was professional and responsive to my questions and interests in a new vehicle. He dedicated a lot of time helping me
test drive several different types of vehicles. I couldn't have been taken care of better!
I had made a phone call to the dealership and spoke to the Service Manager named Matt. This employee which I can't believe is even in Management start
ed to scream and using profanity towards me. I would not even recommend a oil change at this place of business. If this is the way they treat their customers then I will take my business else where.
they tried to charge me for things i did not need in service and I had a 1/30 appointment to change my break pads and at 4 they had not even looked at
my suv then tried to tell ne I needed to replace my rotors also and my suv didn't even have 40k miles on it.. I took it to another place and they said all I needed was pads
Our Mercedes Benz RV had an engine light come on that reduced power to the engine. We contacted Centennial Motors and limped into the dealership the
next day. They greeted us promptly, diagnosed the problem, and after consulting with us, proceeded to replace the faulty part. Roger, the service manager, even recommended a great place for lunch & had a driver take us there during our wait. The RV was fixed before we got back to the dealership. Centennial Motors employees were all friendly, seemed genuinely concerned about our vacation being interrupted and had us in and out in less than 4 hours.
Pretty good dealership experience (just lots of paperwork as usual w/ dealerships). I bought a certified 2015 c-class coupe and love it!