I recently purchased a used Honda from University Honda and was impressed and relieved by how the sales staff and financiers conducted themselves. This... was the most pleasant car purchase I've ever made. No sales pressure, no slimy tactics or tricks. Genuine smiles. I recommend. A++++
After looking online for a couple of weeks, and searching within 2 hours of the Bay Area, we decided to head for University Honda. We exchanged emails... and made an appointment to meet with the internet sales reps. We arrived as schedule and had someone with us within 5 minutes. We negotiated pricing and ended up with a deal that beat anyone else within 200+ miles. No pressure sales and very earnest and straightforward about the deal. A DETAILED personalized walkthrough of the entire vehicle before we left the lot. EXTRA BONUS - we left the car at the dealership while we went to lunch and took a brief tour of Davis.
When we buy our next Honda, we will make sure we look up Fred and University Honda, even though we live nearly two hundred miles from Davis.
Dana was amazing, and very helpful. She hel,ped us find exactly what we wanted and that is why we chose to purchase a car from her. Thank you!
*NOTE* Have a general idea and do your research before stepping on to ANY car lot - that way you are not wasting YOUR time, nor that of the sales staff.... If you require financing, get pre-approved BEFORE venturing out there. I have seen too many reviews where the sales rep gets a bad rap for putting somebody in a car that they do not want. It's not necessarily the fault of the salesman; it takes two to make a transaction. Again, research the cars FIRST (carfax is just a click away...) and research the dealership. Knowledge is power, and with such a large purchase, why would you NOT do the proper research? Additionally, expect the transaction to take some time. We're not buying a dozen eggs here! Consumers need to understand that there is a bit of research and document preparation, that takes place on the dealer's end as well: release of liability, proof of insurance, and other compliance regulations required -by the state- from the dealer, to remain in business! Coming from out of state (Reno, NV), I knew what I wanted before making the trek to University Honda. I found the car through cars.com, and researched the lineage (go carfax!). I knew the Kelly Blue Book value of both the pending purchase AND my trade in, and contacted the dealer to arrange for a test drive. Upon arrival, Fred Walker had the car ready and waiting for us. He and the rest of the University Honda team were professional, pleasant , and accommodating. What more could we want? Fred is a hilarious conversationalist, and will make anyone's shopping experience a joy. Will I return for another? Only if Fred and Rudy are available! Thanks Guys! BYW, Fred, the restaurant recommendation hit the spot!
Great, friendly service! No one ever tries to sell me what my car doesn't need. I've taken my car for service at other businesses, only to be disappointed... with medioacre or shoddy work. University Honday is my favorite place to bring in my car!
I will definitely purchase my next vehicle from this dealership and I encourage everyone to do the same. Ask for Neil...he'll take the extra mile making... sure you'll have the same, if not better car buying experience we had.
Best car buying experience we had! I first shopped in the internet for a Honda Fit. Neil Gaus replied right away with price and options. He also mentioned... that the Honda Civics were on sale and with the sale price, it is not much higher compared to the Fit. The sale was over when we decided to purchase the vehicle but Neil was still able to give us the sale price. He's very pleasant to deal with and is able to tune in and provide what we were looking for.
Fred Walker is the guy to go to. I understand the whole salesmen pitch but he was just not like that! He was very genuine and down to earth. He listened,... gave you options to work with, wasn't pushy. He truly did everything possible to make things work. He was especially great with my kids and getting them situated so it could be a family decision. Even though I decided on a different purchase, Honda I hope realises what an asset he is to your company. And his service exceeded my expectations!!!!
We just bought our second car from these great people in Davis. Most recently, we bought a Pilot through their Costco program and were amazed at how easy... and economical it was. We got such an amazing deal and the staff was wonderful with follow-up, etc. Our salesman, Fred, was particularly helpful and knowledgable. We'll be back in 10 years when we need a new Honda!