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Reviews

Average Ratings

4.1
116 lifetime reviews.
  • Awesome Sales person!!

    Buying cars for 36 year's, never a pleasant experience. But this was the very best ever!!! Jeanna Milton allowed us to do it our way. We came to ...


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    Buying cars for 36 year's, never a pleasant experience. But this was the very best ever!!! Jeanna Milton allowed us to do it our way. We came to look and try the seating for comfort. She was very patient, answered questions, listened and never pushed us. We came to purchase one vehicle and with her knowledge and understanding what we wanted, totally changed our minds and bought a suv. She made the process as easy as possible. Greg in finance was a true pleasure and was very gracious when we changed our minds on extra insurance AFTER contact was signed and returned same day and had to redo our contract. Customer service was wonderful from the start. Our first pleasant purchase ever!!! Ask for Jeanna....she is the reason we bought from Grainger and will be back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible

    When I came in today I was with my mom and cousin looking forward to buying an used car. There was an old lady in the front and she was no help at...

    Dealer Response

    Denise we appreciate your feedback and apologize for your experience being anything less than the best it could be!We really try to do everything ...


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    When I came in today I was with my mom and cousin looking forward to buying an used car. There was an old lady in the front and she was no help at all and she was rude. That was the worst experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Denise we appreciate your feedback and apologize for your experience being anything less than the best it could be!We really try to do everything in our power to ensure we make ourselves as available as possible to make things as easy and efficient as possible for our customers, ESPECIALLY if we hear of something like this! When you have a moment I would encourage you to contact our Internet Manager directly so that he can extend himself to you in an effort to help you get the best of all things considered!! His name is Gree Roberts and his contact number is 912-790-5447. I hope we can help turn your frown upside down Denise!


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  • John Biggerstaff

    An asset to Grainger is having Steve Morgan as leader of the Blue Team. Steve displays professional knowledge of services available, follows up ...


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    An asset to Grainger is having Steve Morgan as leader of the Blue Team. Steve displays professional knowledge of services available, follows up on phone calls and assures service ride is available if indicated. Steve takes time to explain various options for repairs and provides cost analysis. Steve represents Grainger Honda in a very positive manner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • High Pressure sales

    This dealership demonstrates high pressure sales from just a online inquiry. I am just looking if I wanted to talk to you I would call.


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    This dealership demonstrates high pressure sales from just a online inquiry. I am just looking if I wanted to talk to you I would call.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Customer Service Like It Should Be

    Glad we brought our Pilot to Grainger to be serviced. We appreciate our Blue Team!


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    Glad we brought our Pilot to Grainger to be serviced. We appreciate our Blue Team!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Grainger Honda

    Steve Morgan is my service representative and he is the best. He is always helpful in getting me the best price for service and getting me in and...


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    Steve Morgan is my service representative and he is the best. He is always helpful in getting me the best price for service and getting me in and out in a timely manner. Also, Grainger Honda is the best Honda dealership in Chatham County, Georgia. The dealership is always very clean and inviting.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great staff. Great service.

    Danny Fields with the Orange team was in charge of servicing my car for an oil change, tire rotation, and to fix a recall on my car. The team wa...


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    Danny Fields with the Orange team was in charge of servicing my car for an oil change, tire rotation, and to fix a recall on my car. The team was very friendly when I arrived and took care of my car immediately. I was provided with updates on my car service while my car was in their possession. I received an email saying my service was complete. Once arriving to pick up my car, I was greeted by a staff member right away and paid for my services within minutes, no waiting! This was my first time taking my car to Grainger Honda and I will be back again with any service needed done on my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Thank You

    I have always been satisfied with Grainger Honda. The vehicles and service are excellent. Steve Morgan has always offered an incredible level of s...


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    I have always been satisfied with Grainger Honda. The vehicles and service are excellent. Steve Morgan has always offered an incredible level of service that is second to none. He is the main reason I stay with Grainger for my vehicle purchases and service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • MY NEW CAR FROM GRAINGER HONDA

    I would like to say thank you to several people at Grainger Honda who helped me get my NEW 2016 HONDA ACCORD EX-L! Tariek Robinson, Matt Fitz, L...


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    I would like to say thank you to several people at Grainger Honda who helped me get my NEW 2016 HONDA ACCORD EX-L! Tariek Robinson, Matt Fitz, Luke Grainger, Mark Green, and the wonderful lady that hooks us up with insurance (sorry I don't remember your name) you are all very nice and knowledgeable with your cars and the whole buying process and very helpful. I love my new Honda accord and my experience with you all was so pleasant that I am spreading the word for all my friends and family to come to Grainger Honda!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Love Grainger Honda staff so much that I got car#4

    I took my time to buy my latest vehicle, because I just couldn't decide what I really wanted. Not really in love with the new rounded look of all ...


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    I took my time to buy my latest vehicle, because I just couldn't decide what I really wanted. Not really in love with the new rounded look of all the brands, but needed to upgrade an older Honda. In the end, my decision came down to one factor: the staff at Grainger. I love that management and owners stop to talk to me and ensure my needs are met. I love the sales team and manage, Ronnie Moore. I LOVE that I was allowed to choose my service "team" even though he no longer is on a team; Robert Ivey. I trust him to tell me the truth and to ensure my vehicle is serviced correctly and safe for me to drive. I feel great when I walk in and they know MY name and graciously greet me. That is why I bought my 4th straight vehicle from Grainger!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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