Hill-Kelly Dodge Chrysler Jeep RAM

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4.6
(1,545 reviews)
Visit Hill-Kelly Dodge Chrysler Jeep RAM
Sales hours:
Service hours:
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Service Sales
Monday 7:00am–6:00pm 8:00am–6:00pm
Tuesday 7:00am–6:00pm 8:00am–6:00pm
Wednesday 7:00am–6:00pm 8:00am–6:00pm
Thursday 7:00am–6:00pm 8:00am–6:00pm
Friday 7:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–4:00pm 8:00am–6:00pm
Sunday Closed Closed
New (888) 358-9724 (888) 358-9724
Used (877) 384-2032 (877) 384-2032
Service (888) 703-3356 (888) 703-3356

Inventory

See all 316 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 1999.
Hill-Kelly Dodge Chrysler Jeep Ram will take the time to get to know what you want and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chrysler Dodge Jeep or RAM customers.
Hill-Kelly Dodge Chrysler Jeep Ram also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other car services such as auto-glass repairs transmission repairs and wheel repairs.
To learn more about Hill-Kelly Dodge Chrysler Jeep Rams impressive inventory and rave-worthy service contact us today!
Employee Pricing Going on NOW!

Service center

Phone number (888) 703-3356

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 29 employees View less employees

Reviews

4.6
(1,545 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hill-Kelly Dodge Chrysler Jeep RAM from DealerRater.

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5.0

Always have great service when at Hill Kelly.

Always have great service when at Hill Kelly. I will continue to recommend this dealership

1.0

I bought a new Hellcat Redeye Challenger from Hill Kelly

I bought a new Hellcat Redeye Challenger from Hill Kelly Dodge (HKD). Whoever installed my license plate used a power drill to do so, my wife witnessed the installation using the drill. They missed the hole the screw/bolt was supposed to go in and created a new hole next to it. I now have a hole in my bumper that isn't supposed to be there. We called HKD and they offered us $100 for touch up painting the bumper. That isn't going to fix the hole! They refuse to call me back, and after dozens of phone calls and messages left, I finally spoke to the sales manager and asked for HKD's insurance information so that I can file a claim on their insurance instead of mine. I have a $500 deductible, but I shouldn't have to pay for damage that I didn't cause! The sales manager, Kevin Bragg, said, "we no longer wish to have you as a customer and will be refusing your phone calls from now on." He also accused me of fabricating the drill part of the story since he hadn't heard it before. I told HKD that from the very first phone call. Mr. Bragg’s wouldn't know since he never spoke to me. He also then stated that the offer had been $200 instead of $100. What I want: 1. I want my car fixed so that I can't tell there was ever any damage there to begin with - not with touch up paint (Mr. Bragg's suggestion) which won't work since there is a hole in the bumper. And ideally, I want it fixed so that it doesn't hurt the value of my car; and 2. I want an apology for the way I've been treated. I have done nothing wrong. I have been honest and told the truth which they claim I have not done. Nobody should be treated this way. They are at fault for damaging my car, and they've accused me of fabricating information. I've attached the picture of the hole. It is the smaller white-ish area next to the correct larger black hole where the screw/bolt is supposed to go. -Logan McInnis

5.0

Service department is always accommodating.

Service department is always accommodating. Do a good job of keeping me advised on progress of repair or maintenance.

Dealer response

Thanks for trusting the Hill-Kelly Dodge Chrysler Jeep team with your service needs! We appreciate your loyal business and look forward to your next visit!

5.0

Hill-Kelly Dodge, Jeep and RAM has quick, friendly,

Hill-Kelly Dodge, Jeep and RAM has quick, friendly, courteous service and a fair price.

Dealer response

Thank you for the positive feedback! Our Hill-Kelly Dodge Chrysler Jeep team looks forward to serving you again in the future!

5.0

Anytime I have had an issue with my vehicle or needed a

Anytime I have had an issue with my vehicle or needed a part or service they been helpful polite and fast.

Dealer response

Thank you for your 5-star review! We appreciate you as a customer and look forward to seeing you next time! -Hill-Kelly Dodge Chrysler Jeep

5.0

It's always a good experience dealing with Hill-Kelly

It's always a good experience dealing with Hill-Kelly Dodge Jeep Ram in Pensacola FL.

Dealer response

Thank you for being a loyal customer! We look forward to seeing you next time at Hill-Kelly Dodge Chrysler Jeep!

1.0

Made an appointment on line.

Made an appointment on line. Confirmed the following day w/ an actual person. Day of service I was told it would be 30days to check out the noise your car is making, but they were more than willing to take my money for an oil change. 30days? I had a confirmation less than 24 hrs ago…to check the noise. No thanks. Save yourself a headache and drive to another Jeep dealer that has a service department that can get you in within a week.

Dealer response

Thank you for sharing your review. We apologize for not providing you with a better experience and would like the opportunity to discuss this issue with you further. As the Customer Advocate Manager, I invite you to contact me at your earliest convenience. Thanks, Brandy Pastor - Customer Advocate Manager - 850-696-1497

1.0

The worst.

The worst. Sleazy unprofessional. Used predatory scare tactics about a recall that was very minor to scare my wife and young children into closing a deal. Bo the salesman harassed her for two weeks about completing a 5 star survey. The car sold was an absolute xxx. Tons of electrical issues. Jeep has been horrible to deal with over warranty issues. Went to trade for our car back, agree to everything and said they would deliver since we are out of state. Well morning of I get a call saying I they didn’t send the car like they were supposed to. Overall an exhausting and terrible experience. Car people get a reputation of being sleazy, lying, unprofessional people. The employees of this dealership fit the stereotype perfectly. You are simply a dollar figure and not a customer. They do not care about your family or well being. They are predators and looking to take advantage of you

1.0

Predators Stay Away

The worst. Sleazy unprofessional. Used predatory scare tactics about a recall that was very minor to scare my wife and young children into closing a deal. Bo the salesman harassed her for two weeks about completing a 5 star survey. The car sold was an absolute xxx. Tons of electrical issues. Jeep has been horrible to deal with over warranty issues. Went to trade for our car back, agree to everything and said they would deliver since we are out of state. Well morning of I get a call saying I they didn’t send the car like they were supposed to. Overall an exhausting and terrible experience. Car people get a reputation of being sleazy, lying, unprofessional people. The employees of this dealership fit the stereotype perfectly. You are simply a dollar figure and not a customer. They do not care about your family or well being. They are predators and looking to take advantage of you

Dealer response

Hi Nate, thank you for working with our sales team to gain satisfaction. We kindly invite you to revise or remove your review when you are content with the service provided. Please contact me if you have any questions or concerns remaining, following your interaction with our sales department. Thanks, Brandy Pastor - Customer Advocate Manager - 850-696-1497

5.0

It was an excellent buying experience on my new Ram

It was an excellent buying experience on my new Ram Promaster City van from Hill-Kelly. My salesperson Greg King was easy going and made me feel at ease from start to finish. Thank you all !

Dealer response

Thank you for choosing Hill-Kelly Dodge Chrysler Jeep! We're so happy that Greg helped you find a new Dodge Ram! We look forward to seeing you next time!

See all 1,545 reviews