Hill-Kelly Dodge Chrysler Jeep RAM

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Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 8:00 AM - 7:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.8
717 lifetime reviews. Includes reviews of Hill-Kelly Dodge Chrysler Jeep RAM from DealerRater.com
  • BIG SURPRISE-No Pressure, No haggling, No headache

    I was looking for a new Jeep Grand Cherokee and had been working with 3 other dealerships prior to contacting Hill Kelly Dodge. I explained to eac...

    Dealer Response

    Valerie, a big thank you from us! Your fantastic all-across-the-board 5 Star Review is really appreciated and I'll make sure those involved with ...


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    I was looking for a new Jeep Grand Cherokee and had been working with 3 other dealerships prior to contacting Hill Kelly Dodge. I explained to each dealership how I was pressured and treated badly with my last vehicle purchase (Bob Tyler Toyota was my worst experience ever) and asked that I NOT be pressured. I also asked for one solid fair price because I did not want to haggle over price, I just wanted the best price up front. ONLY ONE Dealership honored my wishes. Hill Kelly Dodge! I've purchased 4 vehicles in the past and each purchase was a hassle and frustration for me. This was the first GOOD experience I've ever had at ANY dealership in the Pensacola, Crestview, and Ft. Walton Beach areas. -Mr. James Smith was my first point of contact. He works in the Internet department and did not waste any time providing me with exactly what I asked for. He listened and respected my wishes. I received a good fair price the very first time. There was no haggling and NO pressure. When I arrived at the dealership.... LATE. I might add, EVERYONE was extremely nice to me and did not make me feel uncomfortable whatsoever. Even though I was late and they were closing, they stayed late to help me and did it with a smile, which shocked me. And, by the way, their smiles were not fake either. They genuinely gave me the impression they were perfectly fine staying to help me. James Smith had already given all of my info and expectations over to the salesman, Rodney Colvin, by the time I arrived at Hill Kelly. Rodney Colvin was instrumental in showing me the vehicle and teaching me things I needed to know about my new vehicle. He said I could call him anytime if I had any questions. Once it was time to pay for my vehicle, Rodney introduced me to Chuck Moran in Finance. I was thinking to myself.... "Here we go.... this is where they'll try to sell it for a higher price than what was quoted.", However, to my surprise, the bottom line was LOWER than what I was quoted. I honestly couldn't be more happy with this vehicle purchase and WILL be buying all other vehicles from Hill Kelly in the future. When you go to Hill Kelly to purchase your new vehicle, IF you feel that you are getting anything less than great service, I would encourage you to find the Manager, Dennis, to let him know your expectations are not being met. I give you my word.... he really cares and WILL address your concerns and do what he can to resolve any issues. I would also recommend James Smith, Rodney Colvin, and Chuck Moran for the process as a whole. I am extremely pleased with my vehicle AND the purchase over all. In closing I'd just like to say.... Hill Kelly cares about EVERY purchase, EVERY Sale, EVERY customer...and doesn't just want your business ONE time.... but rather, they want to earn your trust and business for all future purchases too. They are definitely a cut above in the Dealership market.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Valerie, a big thank you from us! Your fantastic all-across-the-board 5 Star Review is really appreciated and I'll make sure those involved with your purchase and shopping experience receive a copy. We believe in going the extra mile and we do truly listen to our customers and honor their requests. Hill-Kelly thanks you for saying we have earned your trust and future business ... you made our day :)


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  • EXCELLENT SERVICE

    Always EXCELLANT SERVICE. ALWAYS FRIENDLY AND ACCOMEDATING ALWAYS RECOMMEND DEALERSHIP


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    Always EXCELLANT SERVICE. ALWAYS FRIENDLY AND ACCOMEDATING ALWAYS RECOMMEND DEALERSHIP

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car dealer for miles
    May 27, 2017

    Ashley Conlin took great care of me had the car I wanted sitting up front when I arrived and did not rest until she got me what I wanted. Ashley m...


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    Ashley Conlin took great care of me had the car I wanted sitting up front when I arrived and did not rest until she got me what I wanted. Ashley made this by far the best buying experience I have had in a long time she took what I told her I wanted and made sure that it was exactly what I got no ifs ands or buts about it. Ashley didn't try and talk me into a new car as I stated I needed affordable she kept me right around the same price as what I was at before and really brought home the deal stating that she would make sure that I got the detailing service done later as we arrived a bit late and they where closing. This did not change anything she did she made sure anything me or my family needed she got to us and really made us part of the Hill Kelly team thanks again Ashley she new this wasn't planned but worked with us to get us exactly what we need #1 car sales rep in my book.

    Does recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since June 1999

Hill-Kelly Dodge Chrysler Jeep Ram will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chrysler, Dodge, Jeep or RAM customers.
Hill-Kelly Dodge Chrysler Jeep Ram also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other car services, such as auto-glass repairs, transmission repairs, and wheel repairs.
To learn more about Hill-Kelly Dodge Chrysler Jeep Rams impressive inventory and rave-worthy service, contact us today!

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