Hill-Kelly Dodge Chrysler Jeep RAM

New 888-358-9724 Dealer Website
Used 877-384-2032 Email Dealer
Service 888-703-3356

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Reviews

Average Ratings

4.8
660 lifetime reviews. Includes reviews of Hill-Kelly Dodge Chrysler Jeep RAM from DealerRater.com
  • BIG SURPRISE-No Pressure, No haggling, No headache

    I was looking for a new Jeep Grand Cherokee and had been working with 3 other dealerships prior to contacting Hill Kelly Dodge. I explained to eac...

    Dealer Response

    Valerie, a big thank you from us! Your fantastic all-across-the-board 5 Star Review is really appreciated and I'll make sure those involved with ...


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    I was looking for a new Jeep Grand Cherokee and had been working with 3 other dealerships prior to contacting Hill Kelly Dodge. I explained to each dealership how I was pressured and treated badly with my last vehicle purchase (Bob Tyler Toyota was my worst experience ever) and asked that I NOT be pressured. I also asked for one solid fair price because I did not want to haggle over price, I just wanted the best price up front. ONLY ONE Dealership honored my wishes. Hill Kelly Dodge! I've purchased 4 vehicles in the past and each purchase was a hassle and frustration for me. This was the first GOOD experience I've ever had at ANY dealership in the Pensacola, Crestview, and Ft. Walton Beach areas. -Mr. James Smith was my first point of contact. He works in the Internet department and did not waste any time providing me with exactly what I asked for. He listened and respected my wishes. I received a good fair price the very first time. There was no haggling and NO pressure. When I arrived at the dealership.... LATE. I might add, EVERYONE was extremely nice to me and did not make me feel uncomfortable whatsoever. Even though I was late and they were closing, they stayed late to help me and did it with a smile, which shocked me. And, by the way, their smiles were not fake either. They genuinely gave me the impression they were perfectly fine staying to help me. James Smith had already given all of my info and expectations over to the salesman, Rodney Colvin, by the time I arrived at Hill Kelly. Rodney Colvin was instrumental in showing me the vehicle and teaching me things I needed to know about my new vehicle. He said I could call him anytime if I had any questions. Once it was time to pay for my vehicle, Rodney introduced me to Chuck Moran in Finance. I was thinking to myself.... "Here we go.... this is where they'll try to sell it for a higher price than what was quoted.", However, to my surprise, the bottom line was LOWER than what I was quoted. I honestly couldn't be more happy with this vehicle purchase and WILL be buying all other vehicles from Hill Kelly in the future. When you go to Hill Kelly to purchase your new vehicle, IF you feel that you are getting anything less than great service, I would encourage you to find the Manager, Dennis, to let him know your expectations are not being met. I give you my word.... he really cares and WILL address your concerns and do what he can to resolve any issues. I would also recommend James Smith, Rodney Colvin, and Chuck Moran for the process as a whole. I am extremely pleased with my vehicle AND the purchase over all. In closing I'd just like to say.... Hill Kelly cares about EVERY purchase, EVERY Sale, EVERY customer...and doesn't just want your business ONE time.... but rather, they want to earn your trust and business for all future purchases too. They are definitely a cut above in the Dealership market.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Valerie, a big thank you from us! Your fantastic all-across-the-board 5 Star Review is really appreciated and I'll make sure those involved with your purchase and shopping experience receive a copy. We believe in going the extra mile and we do truly listen to our customers and honor their requests. Hill-Kelly thanks you for saying we have earned your trust and future business ... you made our day :)


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  • Quick, easy, upfront
    February 23, 2017

    Thanks to the Hill-Kelly team for their excellent service last week. Ashley was quick and informative- I felt no pressure to buy and she was upfr...


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    Thanks to the Hill-Kelly team for their excellent service last week. Ashley was quick and informative- I felt no pressure to buy and she was upfront with all costs. I walked in knowing what I wanted and walked out with the keys and satisfied about getting a good deal.

    Does recommend this dealer

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  • Ashley was the best!
    February 16, 2017

    Ashley was so helpful throughout my whole buying experience! She made the process smooth and was very attentive to all of my purchasing needs. I w...


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    Ashley was so helpful throughout my whole buying experience! She made the process smooth and was very attentive to all of my purchasing needs. I will definitely be recommending the dealership and her specifically to friends and family. Thanks Ashley!!!

    Does recommend this dealer

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  • Jeep girl
    February 16, 2017

    Ashley was amazing and such a big help through the entire process. Everything was very fast and professional. She went above and beyond what I exp...


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    Ashley was amazing and such a big help through the entire process. Everything was very fast and professional. She went above and beyond what I expected. There was a little mechanical trouble after the purchase with the vechical but Ashely was very helpful got me right in and got it handled in one day. If you need a car go see her she is not pushy and she tells you everything with great detail.

    Does recommend this dealer

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  • very pleasent to work with.
    February 16, 2017

    very helpful. willing to please .enjoyed working with Larry. very polite.treats u like u r important. works with u to fit your budget.would remand...


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    very helpful. willing to please .enjoyed working with Larry. very polite.treats u like u r important. works with u to fit your budget.would remand Larry and Hill Kelly to others.Thanks for the great service .

    Does recommend this dealer

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  • 2nd Experience
    February 14, 2017

    The entire team at Hill Kelly works really hard to make buying a new car a positive experience. This was my 2nd time buying a new vehicle from Ash...


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    The entire team at Hill Kelly works really hard to make buying a new car a positive experience. This was my 2nd time buying a new vehicle from Ashley and she went above and beyond to make sure I got exactly what I wanted. She was incredibly patient in letting me make decisions and never made me feel rushed. I am really grateful that Ashley was still at Hill Kelly when I needed another new car.

    Does recommend this dealer

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  • Love my 2017 Jeep Grand Cherokee
    February 8, 2017

    I had two dealerships planned but after dealing with Mike Glover I found my new car. He knew what he was selling and he went out of his way to fin...


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    I had two dealerships planned but after dealing with Mike Glover I found my new car. He knew what he was selling and he went out of his way to find my new white Grand Cherokee. I will tell anybody that will listen about how I was treated and how good he was at finding the car I wanted.

    Does recommend this dealer

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  • Great experience
    February 3, 2017

    Ashley was such a great help, and made the process of buying my jeep quick and painless :). She was very attentive, knowledgeable, and made sure s...


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    Ashley was such a great help, and made the process of buying my jeep quick and painless :). She was very attentive, knowledgeable, and made sure some part of the deal was always underway. For anyone looking for a vehicle I absolutely recommend seeing Ashley.

    Does recommend this dealer

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  • Found something Perfect for my Family
    January 30, 2017

    Larry found the perfect car for my family. There were some issues with the car that he insisted on fixing before we were allowed to take it home. ...


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    Larry found the perfect car for my family. There were some issues with the car that he insisted on fixing before we were allowed to take it home. Larry is going the extra mile for my family and this is greatly appreciated.

    Does recommend this dealer

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  • Amazing experience with hill Kelly-dodge
    January 27, 2017

    I just recently purchased a vehicle from hill Kelly dodge and had a wonderful experience. Ashley and her team went above and beyond for me and mad...


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    I just recently purchased a vehicle from hill Kelly dodge and had a wonderful experience. Ashley and her team went above and beyond for me and made my first time buying experience very smooth and easy! They kept me very up to date through out our whole process and were with me step by step to make it as easy as possible. I would highly recommend Ashley for any of your car buying needs!

    Does recommend this dealer

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