Victory Honda of Plymouth

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Reviews

Average Ratings

4.9
195 lifetime reviews.
  • Service above and beyond

    I was at the dealership for my first oil change. It took just 45 minutes as I was told. While I was waiting I was made comfortable in their nic...

    Dealer Response

    Thank you very much, Katie!


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    I was at the dealership for my first oil change. It took just 45 minutes as I was told. While I was waiting I was made comfortable in their nice customer waiting area. I was given lunch and a friendly employee to assist me. What a nice surprise. Will not hesitate to go back for service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you very much, Katie!


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  • Best Used Car Buying Experience I ever had

    I found the exact used car I wanted at Victor Honda of Plymouth, a 2013 Honda Accord EX-L, but it was more than 5 hours away. No problem, they arr...


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    I found the exact used car I wanted at Victor Honda of Plymouth, a 2013 Honda Accord EX-L, but it was more than 5 hours away. No problem, they arranged to have the car delivered to my home! The entire process went very smoothly and Marnie (the person I dealt with) was polite, responsive and professional. Marnie answered all of my questions and provided all requested additional information including more pictures. We communicated via phone, email and text. Best used card buying experience I've ever had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Always Smooth Sailing at Victory Honda Service

    My car was hit by a large piece of a semi tire which caused some damage to the underside. The service department got me in right away, ordered the...


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    My car was hit by a large piece of a semi tire which caused some damage to the underside. The service department got me in right away, ordered the part, and fixed my car the next day. I am driving my eleventh Honda Accord, and I always take my car to Victory Honda for routine service. All the service personnel are friendly and helpful, the service is quick, and the facility is clean and very pleasant. You can even have a simple breakfast or lunch prepared for you while you wait.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • RPatel

    Took 20 mints to change oil & Filter.Surprised........


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    Took 20 mints to change oil & Filter.Surprised........

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very unique and impressive service

    The sales process was hassle free and the service experience was unique. They have a complementary cafe where someone prepares your choice of deli...

    Dealer Response

    Thank you very much for the kind words and feedback, Deondre! It means a lot coming from you!


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    The sales process was hassle free and the service experience was unique. They have a complementary cafe where someone prepares your choice of deli sandwich and offers you a beverage and snacks to go with your sandwich while you wait for your vehicle. They also have a TV and phone chargers. I have never had an experience like this before and I have been purchasing cars for over 20+ years! The Victory team got it right. I have also referred 6 people to my salesperson since purchasing my vehicle 6 weeks ago. Even though I did not purchase my car from this dealer, I purchased it from another Victory Honda and the high level of service was the same and the experience was the same! Thank you Victory family, because your entire process made me feel like family!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you very much for the kind words and feedback, Deondre! It means a lot coming from you!


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  • I always get a wonderful service.

    Clear communication, fast service, curteous staff,

    Dealer Response

    Thank you, Kay!


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    Clear communication, fast service, curteous staff,

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Kay!


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  • Excellent Service

    Victory provides excellent service whether buying a vehicle, our just taking care of routine service!

    Dealer Response

    Thank you, Dave!


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    Victory provides excellent service whether buying a vehicle, our just taking care of routine service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Dave!


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  • Kunal

    Nice people to work with I am really impressed with service. Thank you

    Dealer Response

    Thank you, Kunal!


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    Nice people to work with I am really impressed with service. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Kunal!


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  • service

    The service Engineer was quite courteous and explained the process in detail.

    Dealer Response

    Thank you!


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    The service Engineer was quite courteous and explained the process in detail.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


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  • Impressive service

    Great people to deal with. Very efficient and hassle free !!!

    Dealer Response

    Thank you!


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    Great people to deal with. Very efficient and hassle free !!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


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