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Reviews

3.5
15 lifetime reviews.
  • 2015 Toyota Camry

    We were exceptionally pleased with the entire buying experience! Our salesman was Bruce James, and the Sales Agent Manager was Hal Nabors. The fin...


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    We were exceptionally pleased with the entire buying experience! Our salesman was Bruce James, and the Sales Agent Manager was Hal Nabors. The finance manager was Vartan Mikhitarov. We were treated courteously and very professionally. There was absolutely NO PRESSURE, the trade in price on our 2011 Camry was fair as was the purchase price of our new Camry. All of our requests regarding the specifics of what car options we were seeking were fulfilled along with all our questions were answered. At the conclusion of the purchase, the car orientation was clearly and completely provided. We highly recommend this dealership!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • poor service

    The quality of service is poor to fair at best. I have had several recalls and some maintenance work done and each time there is something. They s...


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    The quality of service is poor to fair at best. I have had several recalls and some maintenance work done and each time there is something. They seem to always find a way to pad the bill. On an oil change they automatically changed the wiper blades that I had just changed 3 weeks before and charged $35 for it. Recently, I had a "Check engine", "VSC" and ""4WD" light come on. I took it in and they said it was either a vacuum check valve or the vacuum booster but they didn't know which. They ordered and installed the check valve. Surprise! That's not it ($200). Now, after having the car for 4 days, they say it is the vacuum booster ($900) and they might have it done in a couple days. They day they put a vacuum test on the booster and it bled right down. Why couldn't they have tested that unit to begin with? Apparently the only way they know to trouble shoot a system is to start replacing components until something works. Last time I go there. I was going to buy a new car and was leaning toward Toyota but if the service dept is not reliable I will at least go to a different dealer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience

    You cannot ask for better service. We drove up to look at advertised cars and Samantha, our saleswoman went above and beyond to meet our needs and...


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    You cannot ask for better service. We drove up to look at advertised cars and Samantha, our saleswoman went above and beyond to meet our needs and work with us through the buying process. The buying process always is slow when the banks are involved but all of the management went out of their way to make this easier for us. We even got a great price on our trade! Will go back again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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