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Reviews

Average Ratings

5.0
15 lifetime reviews.
  • Happy Honda Buyer

    I live in Knoxville and have purchased 5 Hondas from Rusty Wallace over the past 6 years. My wife and daughters liked buying cars at Rusty Wallace...


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    I live in Knoxville and have purchased 5 Hondas from Rusty Wallace over the past 6 years. My wife and daughters liked buying cars at Rusty Wallace Honda as they did not feel pressured and staff was friendly. We must have test driven 10 different cars, however the salesperson was helpful and patient with our questions. We have purchased an Odyssey, Ridgeline, CRV, Element and Pilot. The biggest surprise... my wife and daughters are willing to take their cars in for service (this is a first!). They told me the service department is friendly and helpful. Happy Honda Buyer!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

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  • Used CRV

    I have now purchased two vehicles from Bob Gillespie at Rusty Wallace Honda. Great experience and love my CRV. Great place to do business.


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    I have now purchased two vehicles from Bob Gillespie at Rusty Wallace Honda. Great experience and love my CRV. Great place to do business.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The service at Rusty Wallace Honda was great.

    Was out looking for my daughter a car to buy & went to Rusty Wallace Honda. The service we got was amazing. The salesman ( Jody Darden ) answer al...


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    Was out looking for my daughter a car to buy & went to Rusty Wallace Honda. The service we got was amazing. The salesman ( Jody Darden ) answer all of our questions we had. He give us time to our self to talk about things. We felt like he went out of his way on helping us. My daughter got the car she wanted thanks to Rusty Wallace Honda. Job well done to salesman ( Jody Darden ) Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great customer service

    Great customer service. They were not pushy like other dealerships. Mike England and Jeff O'Dell were very friendly, helpful and took great care o...


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    Great customer service. They were not pushy like other dealerships. Mike England and Jeff O'Dell were very friendly, helpful and took great care of us. I would definitely recommend them to anyone who is shopping for a vehicle. I certainly will go back for my next vehicle. Five stars for these guys. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Good Buying Experience

    Although Rusty Wallace was not the closest Honda Dealer to me, I chose to drive an hour away to visit the dealership. I purchased a new CRV from J...


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    Although Rusty Wallace was not the closest Honda Dealer to me, I chose to drive an hour away to visit the dealership. I purchased a new CRV from Jonathan and was pleased with my buying experience. I never felt pressured and the transaction went smoothly. I was given a fair price for my trade in and Jonathan made sure that my new vehicle was clean and ready to go. He also went out of his way to explain where everything was in the vehicle and how to operate the technology. I will go out of my way to bring my vehicle to Rusty Wallace for service. I would recommend this dealer to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dealership Made It Easy!

    My sales person was Jonathan Weaver. Very helpful and respectful. He was not pushy. The deal was made easily enough. They did tear my widow tint w...


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    My sales person was Jonathan Weaver. Very helpful and respectful. He was not pushy. The deal was made easily enough. They did tear my widow tint when pulling off sticker but gladly replaced it with no problems. I respect them for that. Good dealership overall! Thanks for your hard work in finding the perfect car! Janice Perkins

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service Department

    My family has purchased several automobiles from Rusty Wallace Honda over the last 4 to 5 years and each and every experience has been excellent. ...


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    My family has purchased several automobiles from Rusty Wallace Honda over the last 4 to 5 years and each and every experience has been excellent. Between the Huffakers and Chad Campbell and the Troutt families what a wonderful business that they have made. I will never own anything other than a Honda. The service department at Rusty Wallace Honda cannot be beat on customer service. My favorites are Allison Richards and that wonderful Randy. I deal with them exclusively and they go beyond expectations to make sure that I am provided with a loaner and courteous to my needs and services provided. I always get a call to let me know what is going on with my service if I have to leave my car there to go to work. If I ever have a complaint which is rare they make sure I am completely satisfied with the situation. They aren't just professionals they become friends. I won't go anywhere else. Thank you Rusty Wallace Honda for being so good to me. Allison Richards deserves a raise : ) LISA POPE

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Untruthful

    Horrible experience! People have been telling me for years to NEVER go to this dealership, but I didn't listen. Took my daughter to buy a car ther...


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    Horrible experience! People have been telling me for years to NEVER go to this dealership, but I didn't listen. Took my daughter to buy a car there (used) and they promised her all the things that a dealership should do before one of their vehicles leaves the lot (oil change, check engine, check brakes, etc.) The day after she brought it home, the check engine light comes on and we discovered the oil change and inspection had not been done. Called the dealership to ask why and see if they would fix the problem(s), and they said "we are not going to help." When I asked why they said, because she talked them down on the original price.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Rusty Wallace worth the trip

    I drove from pa.looking to upgrade my 2003crv breaking down for the first time with my Honda in Wytheville Va.two days later after Avery expensive...


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    I drove from pa.looking to upgrade my 2003crv breaking down for the first time with my Honda in Wytheville Va.two days later after Avery expensive repair I arrived at Rusty Wallace in Knoxville Tennessee Jeff Odell was absolutely great he took his time was very professional he is a great salesman thank you Jeff for all you did ,you found the perfect vehicle within my price range.My experience at Rusty Wallace was a very pleasant experience the employees were so nice ,friendly even the gentleman with the contract after a terrible few days in Va. This Honda dealership was a breath of fresh air got a wonderful vehicle if I ever need another vehicle I will drive the extra miles you all have been so kind can't thank you enough best car buying experience I ever had all my respect and God Bless Debby Perrott a friend from the north with a heart for the south

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mr mark conley

    Jeff Odell sold me at 2010 Toyota Tacoma pre-runner Friday and he done a good job I'm really really happy with the whole experience and I love the...


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    Jeff Odell sold me at 2010 Toyota Tacoma pre-runner Friday and he done a good job I'm really really happy with the whole experience and I love the truck

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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