Hendrick Honda of Charleston

Reviews

Average Ratings

4.8
105 lifetime reviews.
  • Great sales experience!

    We had a great experience buying a CRV from Andrey. He was knowledgable, easy to work with and not pushy. Thanks, Hendrick Honda and thanks, Andrey!


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    We had a great experience buying a CRV from Andrey. He was knowledgable, easy to work with and not pushy. Thanks, Hendrick Honda and thanks, Andrey!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Great car buying experience

    My son-in-law had done all the leg work on the phone before I even arrived at the dealership, so that really helped a lot with my purchase. Anne ...


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    My son-in-law had done all the leg work on the phone before I even arrived at the dealership, so that really helped a lot with my purchase. Anne Marie was very knowledgeable on the car I was purchasing and she has a great personality. They were all very nice and not too pushy. I will recommend this dealership to my family and friends. They gave us the best deal!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Strike TWO, more stress in our lives....

    So, a couple of months after buying our 2017 Honda Accord Hybrid Touring from this dealership, one of the features stopped working for no reason. ...


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    So, a couple of months after buying our 2017 Honda Accord Hybrid Touring from this dealership, one of the features stopped working for no reason. So my girlfriend made the appointment for service to look at the problem, and fix it. She arrives a half hour before her appointment, and walks up to a service adviser. The first thing he says to her is, "How would you feel about waiting for a very long time?" She was livid, as anyone sensible would be. She explained that she made the appointment so she doesn't HAVE TO wait. He then says, "Oh, the appointment is just to get the car in the door." She couldn't believe what she was hearing. And we are beside ourselves for having to deal with the unnecessary stress that this particular dealership likes to provide at every waking moment. I'm beyond disgusted with Hendrick Honda of Charleston. I have never been treated so poorly, and that's ridiculous since we bought a $40,000 car!!! Avoid this dealership at all costs. Stokes Honda is nearby, and I haven't heard anything bad about them. I wish I started my buying/repair business with THEM, not Hendrick.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Still stressed after 4 months.....

    So, I bring in my 2010 Honda Accord V-6 to get an oil change, and as I'm waiting for the work to be done, I wander into the showroom. I'm immedia...


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    So, I bring in my 2010 Honda Accord V-6 to get an oil change, and as I'm waiting for the work to be done, I wander into the showroom. I'm immediately drawn by a 2017 Honda Accord Hybrid Touring, so I take a closer look. I absolutely love this car. But I'm thinking, I only have 2 years on my current loan, and don't really need a new car. But I inquire about it anyway, and speak to Jeff the Sales Manager. He's great. Good attitude, friendly, and informative. The buying process was a complete disaster, and I STILL wish I never bought this car. I stress every day. If they weren't so persistent, I wouldn't have bought it. I feel like I was pushed into buying this car. And no one should ever feel like this, EVER. I still miss my V-6, and wish I still had it. You're not getting a recommendation from me about this dealership. I don't have much to say that is positive.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Beats the pants off of any Honda dealer!!!

    I visited the other local dealership before visiting Hendrick. Hands down, Hendrick won me over to the Honda brand, as well as to their dealershi...


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    I visited the other local dealership before visiting Hendrick. Hands down, Hendrick won me over to the Honda brand, as well as to their dealership. Gary, the Sales Manager at Hendrick, was gracious and professional when I told him I came for his competitor and there to comparison shop. He took time to present me with an offer that beat his competitor's price by almost $3,000! Unbelievable! I was so impressed that I went back the next day to buy another vehicle. I was so pleased with the first deal that I actually traded in my 2017 vehicle just so that I can buy another 2017 Honda! Let me summarize the 5 Reasons WHY you should shop at Hendrick over any local competitor: (1) YOU WILL SAVE MONEY! A LOT OF MONEY!, (2) COURTEOUS AND PROFESSIONAL STAFF (NO arrogant or unkind sales manager here), (3) FANTASTIC SELECTION, (4) NO PRESSURE SALES CLOSE, (5) VALUE. Hendrick offered me a fantastic product at the lowest finance rate available. I wish to thank Gary (General Sales Manager), Tony (Sales Consultant), and Sam (Sales Consultant) for their excellent customer service and care!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hayden the HONDA guy

    Best car buying experience I have had in many years. Open clear negotiations. Nice open and friendly personalities.


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    Best car buying experience I have had in many years. Open clear negotiations. Nice open and friendly personalities.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding customer service!!!

    I have been to a few dealerships in my life, and I have to say that this is the best ever. From the moment I walked in, to the time I left the bui...


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    I have been to a few dealerships in my life, and I have to say that this is the best ever. From the moment I walked in, to the time I left the building, I was treated like royalty. I highly recommend this dealership if you are shopping for a Honda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • BEST Car Buying Experience I've Ever Had!

    From start to finish the Hendrick Honda team and Kayla helped to create the ideal car buying experience! Going in with low expectations as a resul...


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    From start to finish the Hendrick Honda team and Kayla helped to create the ideal car buying experience! Going in with low expectations as a result of poor past experiences with other dealers, I was completely blown away by Hendrick. Friendly, accommodating, and willing to work with my schedule and financial limitations Kayla was able to help match me with a brand new FIT in an extremely timely, efficient, and professional manner. I highly recommend Hendrick Honda and would refer both this dealer and saleswoman to ANYONE looking for a stress-free and comfortable purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The best experience ever!!!!!!

    Here at Honda they treat you like family. I would like to send the biggest shot out to Brad and Sam for doing the best job in getting me into the ...


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    Here at Honda they treat you like family. I would like to send the biggest shot out to Brad and Sam for doing the best job in getting me into the car of my dreams. Please come out and see the guys. They are the best!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • They were outstanding

    They were so great. My husband did not feel well and they were able to get me a great deal and out really fast They were able to get me the numb...


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    They were so great. My husband did not feel well and they were able to get me a great deal and out really fast They were able to get me the numbers I wanted and the payment I needed. Everyone was so great

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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