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Reviews

Average Ratings

4.8
575 lifetime reviews. Includes reviews of Faulkner Honda from DealerRater.com
  • Nice Buying Experience--Very Good

    First of all, it was an easy experience. I went through Internet sales. Since you were at the price I wanted, I went with your dealership and it...

    Dealer Response

    Thank you for taking the time to share with us, Joseph! The goal of the Faulkner Honda Harrisburg team is to ensure a painless and enjoyable purch...


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    First of all, it was an easy experience. I went through Internet sales. Since you were at the price I wanted, I went with your dealership and it was very good. I am often in Harrisburg on business for PSEA so I will be using your service dept which I have heard from some of my colleagues is very good. To me, the best part of the experience is you were ready for me when I arrived. No messing around and my vehicle was ready to go. I like that. I also dealt with just one person at your dealership when I got there and not three or four others. That is very good. Alexander is excellent. Also had a good experience with Hank.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share with us, Joseph! The goal of the Faulkner Honda Harrisburg team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Pete Bonafede General Sales Manager Faulkner Honda 717-232-8800 ext. 3311


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  • excellent service extremely knowledgeable

    Extremely knowledgeable sales person (George). Very flexible and focused on customer service.

    Dealer Response

    Thank you for taking the time to leave us feedback on your great experience with George and our team at Faulkner Honda. Wishing you a great day un...


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    Extremely knowledgeable sales person (George). Very flexible and focused on customer service.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us feedback on your great experience with George and our team at Faulkner Honda. Wishing you a great day until the next time we meet.


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  • John langel

    I recently had my passenger headlight go out. I went to Faulkner honda on a Monday evening around 6 pm and got service right away. 30 minutes late...

    Dealer Response

    Thanks for the feedback, John. We strive to provide excellent service to our customers at Faulkner Honda Harrisburg, and we are thrilled you've ha...


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    I recently had my passenger headlight go out. I went to Faulkner honda on a Monday evening around 6 pm and got service right away. 30 minutes later and s 40 i was back on the road. Great ... Wednesday night I get pulled by police over for my headlight being out again. Crazy i just got it fixed. Back to Faulkner honda and Chris is going to have his main technician look at it. Oh no $80 to look at it and who knows what needs to be relaced. One hour later Chris comes back to get me. My car is all fixed and no charge. Awesome incredible wonderful. It truly was very professional both the service and the way I was treated. Thank you again for such excellent service and peace of mind. Plus i love the popcorn while I'm waiting. John

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback, John. We strive to provide excellent service to our customers at Faulkner Honda Harrisburg, and we are thrilled you've had such a great experience with our team! If there's anything else we can do for you, please give us a call. Wishing you a great day until the next time we meet!


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  • Leasing Sales Consultant
    February 9, 2017

    Brad Pittenger is an excellent leasing sales consultant that I had the pleasure of meeting. He was very knowledgeable and was very helpful in ass...


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    Brad Pittenger is an excellent leasing sales consultant that I had the pleasure of meeting. He was very knowledgeable and was very helpful in assisting me with my leasing of the new 2017 Honda CRV. He made sure that I was able to get the color of the Honda that I was interested in and was very kind. He helped me with taking the time to go over all of the features of the vehicle and I felt that I left being knowledgeable of the new Honda vehicle I was leasing.

    Does recommend this dealer

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  • Patti made things right and I thank here.
    February 2, 2017

    Patti is such a sweet person to talk to. She was so kind and understanding. I appreciate all that she has done for me. After talking to Patti I w...


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    Patti is such a sweet person to talk to. She was so kind and understanding. I appreciate all that she has done for me. After talking to Patti I will consider buying another call from Faulkners. I Love my friends in their service department. Thank you too Bob for all you have done for me. Mary Johnson.

    Does recommend this dealer
    Came in for service or repair

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  • Regular Maintenance
    September 29, 2016

    My first service ever due to just buying my first Honda. Awesome experience! Initially they thought it would be a two hour wait, as the garage was...


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    My first service ever due to just buying my first Honda. Awesome experience! Initially they thought it would be a two hour wait, as the garage was extremely full and busy!! They were done 45 minutes faster! John did a fabulous job maintaining the order of the vehicles and a fast response to each customer that drove in for service. They were willing to answer my questions about service, parts and next expected service without being in a hurry. I will see you in 5,000 miles and please be sure to give that man a break and a raise ! :) Thanks so much.

    Does recommend this dealer
    Came in for service or repair

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  • Questions
    September 15, 2016

    Had a very disappointing experience with Faulkner Honda!! Vehicle I bought is okay. I do not seemed to get the MPG as they advertised. That is ...


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    Had a very disappointing experience with Faulkner Honda!! Vehicle I bought is okay. I do not seemed to get the MPG as they advertised. That is disappointing but do-able.

    Does not recommend this dealer

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  • Great sales person, Great buying experience

    Professional staff all around from sales to the business office. Price was also clearly defined and there were no surprises. Very happy with the...

    Dealer Response

    Hi Kelsey, we appreciate your five-star feedback. We strive to offer the best deals with a professional and caring staff. See you on the road!


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    Professional staff all around from sales to the business office. Price was also clearly defined and there were no surprises. Very happy with the purchase from Faulkner.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kelsey, we appreciate your five-star feedback. We strive to offer the best deals with a professional and caring staff. See you on the road!


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  • 2013 Honda Civic

    My Honda associate was knowledgeable about the product. He walked me through how to use the various car features, and I am i am happy with my purc...

    Dealer Response

    Thank you very much for sharing these comments, Justin. We always love to receive great feedback. Patti Della Vecchia, Business Communication Mana...


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    My Honda associate was knowledgeable about the product. He walked me through how to use the various car features, and I am i am happy with my purchase. I defiantly would consider recommending Faulkner

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing these comments, Justin. We always love to receive great feedback. Patti Della Vecchia, Business Communication Manager, 717-756-6035, pdellavecchia@faulknerhonda.com


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  • great customer service

    They were the only dealership willing to help me with my credit situation bob horner was my salesman he found me a car that worked for me i will g...

    Dealer Response

    Thank you, Troy, for reaching out to us. Wishing you a great day until the next time we meet. Your opinion plays an integral part in our customer...


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    They were the only dealership willing to help me with my credit situation bob horner was my salesman he found me a car that worked for me i will get my next vehicle from falkner preowned

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Troy, for reaching out to us. Wishing you a great day until the next time we meet. Your opinion plays an integral part in our customer service. Patti Della Vecchia Faulkner Honda Business Communication Manager 717-756-6035


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