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World Ford Pensacola

(3,054 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

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New (833) 313-3647 (833) 313-3647
Used (877) 257-1038 (877) 257-1038
Service (833) 305-5052 (833) 305-5052

Inventory

See all 633 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since October 2023.
Welcome to World Ford Pensacola in Pensacola Florida - Serving Crestview Fort Walton Beach Daphne and Mobile AL

Go Further with Ford! You might know us as a popular Ford dealership in your area. We are... But that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new Ford and used car models. It's also why we offer first-rate Ford service. We hope to have the pleasure of meeting you soon.

We will BUY or TRADE for your car with AcceleRide! Inquire today to upgrade your vehicle.
Go Further with Ford!

Service center

Phone number (833) 305-5052

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of World Ford Pensacola from DealerRater.

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Tim is the best advisor on the planet he hooked me up

Tim is the best advisor on the planet he hooked me up like a big fish.

Tim is the best advisor on the planet he hooked me up

Tim is the best advisor on the planet he hooked me up like a big fish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very happy with the way World Ford treats me and my car,

Very happy with the way World Ford treats me and my car, I have had routine maintenance done and they have made it easy and pleasant. I like having one person assigned to me- and Brian did a great job.

Very happy with the way World Ford treats me and my car,

Very happy with the way World Ford treats me and my car, I have had routine maintenance done and they have made it easy and pleasant. I like having one person assigned to me- and Brian did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Definitely need to work on customer service not the

Definitely need to work on customer service not the repair part that was ok they just didn’t work on the main reason for the service that was plainly explained and easy to hear

Definitely need to work on customer service not the

Definitely need to work on customer service not the repair part that was ok they just didn’t work on the main reason for the service that was plainly explained and easy to hear

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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So easy and courteous staff In and out quickly!

So easy and courteous staff In and out quickly!! Appreciate the team and experience They are my go to service location.

So easy and courteous staff In and out quickly!

So easy and courteous staff In and out quickly!! Appreciate the team and experience They are my go to service location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was a good day for World Ford vehicle service

It was a good day for World Ford vehicle service department. Lots of service associates quick to serve customers as they drove in. I had two vehicles that I dropped off. Customer service was excellent.

It was a good day for World Ford vehicle service

It was a good day for World Ford vehicle service department. Lots of service associates quick to serve customers as they drove in. I had two vehicles that I dropped off. Customer service was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Basic service oil change, tire rotation and

Basic service oil change, tire rotation and recommendations. I have to immediately bring vehicle back for smoke, the engine oil was overfilled and spilled onto exhaust pipes.

Basic service oil change, tire rotation and

Basic service oil change, tire rotation and recommendations. I have to immediately bring vehicle back for smoke, the engine oil was overfilled and spilled onto exhaust pipes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Timothy was absolutely great.

Timothy was absolutely great. The actual service team was slow, however Timothy did several update for me to keep me in the loop and speed the servicing people up.

Timothy was absolutely great.

Timothy was absolutely great. The actual service team was slow, however Timothy did several update for me to keep me in the loop and speed the servicing people up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Gabbie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Ford Pensacola. If you have any further questions, please don't hesitate to reach out!

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Solid customer service.

Solid customer service. They offer a lot of different option and amenities to get your vehicle serviced quickly and efficiently. I would definitely recommend them.

Solid customer service.

Solid customer service. They offer a lot of different option and amenities to get your vehicle serviced quickly and efficiently. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Collin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at World Ford Pensacola. If you have any further questions, please don't hesitate to reach out!

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Great work done.

Great work done. Truck kept me advised and my service representative was their to assist me if I needed some assistance. I can?t think of anything else. You really need to lower the number of words to 15.

Great work done.

Great work done. Truck kept me advised and my service representative was their to assist me if I needed some assistance. I can?t think of anything else. You really need to lower the number of words to 15.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Chris did a great job explaining the services and making

Chris did a great job explaining the services and making appropriate recommendations. The shop was efficient and my vehicle was ready in a timely manner.

Chris did a great job explaining the services and making

Chris did a great job explaining the services and making appropriate recommendations. The shop was efficient and my vehicle was ready in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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