Honda Marysville

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Honda Marysville Hours

Sales

Monday

12:00 PM - 5:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2006

We are an accomplished Columbus and Dublin region Ohio Honda dealership. Our staff is fully trained on the Honda brand, from our salespeople to our Honda service mechanics, we can answer any question you have. If you're looking for a new Honda Civic, Accord, Element, Ridgeline, Odyssey or Fit, come to Honda Marysville and we'll get you into your dream vehicle at a price you can afford.

...



We also offer a full line of used cars, OEM auto parts and accessories, service and auto repair, and leases or car loans. Our used cars have been inspected by the best for quality and reliability.

"We're closer than you think!"

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
615 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 21, 2020

    Terrific staff. We encountered some problems with a purchase, and Gordon went out of his way to ensure that we had peace of mind and ended up with a great... deal. It took substantial time and effort from him, and even ended up costing the dealership some extra money to make sure we were happy, but they did it without making us feel pressured, manipulated or deceived. They made what could have been a disaster a terrific experience. I'll start with them next time I'm in the market.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback! We are happy to know that you find our team to be terrific, especially Gordon, who provided great service. We wil...l make sure to share your feedback with management and we hope that you will continue to choose us as your dealership.

  • 1.0 out of 5
    September 18, 2020

    After contacting this dealership about a used car, I drove down there to test drive; finished test drive and all seemed to be well. I discussed my limited... budget with the sales guy, and he didn’t really want to work with me much... well all right, that’s fine. He scans my drivers license and comes back, says tomorrow the car will go up in price by $1,500(!!), can we make a deal? It’s important to mention here that they had not even cleaned this car up yet! Hubcap missing, another one messed up, car not washed, and it looked like someone was hauling a bale of hay in the trunk and back seat for how much straw was there - a veritable MESS and you want me to pay MORE to take it home like that?? Um, no dude. Not cool. I plan on reporting this to the BBB and the state attorney general. I do not appreciate being bait and switched like I’m a sucker. At least clean a vehicle before you try and pawn off your mess to an unsuspecting customer!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your recent sales experience. Please send... me an email at ppatel@hondamarysville.com with your preferred contact information to discuss this further. Thank you, Parag Patel General Sales Manager ppatel@hondamarysville.com Honda Marysville

  • March 5, 2018

    Doug Jordan was great! I found the car online and he arranged financing for me over the phone. I picked up the car a couple of days later. He even came... in before the regular dealer hours to accommodate me. It was worth a 2 1/2 hour drive to pick up the car. Car was just as advertised!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    July 10, 2020

    I had a budget for the type of vehicle my family and I could buy. Our family has bought about four cars from them and the last car I bought there they... did not want to work out a deal or anything. All cars are fully paid off we have bought from them before, it’s upsetting that they don’t honor longtime and returning buyers. Tried to buy a used car, no one was willing to give me info or a car in our price range- they took me just to look at their website. I did that and didn’t receive a email about the car I wanted until it was sold. They need to honor their long time customers and provide better customer service

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Cam, thank you so much for taking the time to let us know about your experience. Let me start by letting you know how much we appreciate your business... and loyalty since the time of your first purchase. It is regretful to hear that we did not meet your expectations during your last visit. Rest assured, this will be looked into on our side. We always strive to give our customers an unsurpassed experience every time and value you as a customer. Please feel free to reach out to me directly if you wish to discuss this matter further. Thanks for your time and we look forward to resolving this issue. Parag Patel General Sales Manager ppatel@hondamarysville.com Honda Marysville

  • 5.0 out of 5
    February 6, 2020

    My 83 year father wanted to up grade his 2015 crv , to a crv with more safety features. His crv only had 29k on it but he felt if he got a fair deal... on his trade in and all the features of a new one ,he would make the deal. We dealt with John Grim. He was wonderful with my father. Very patient with him. Dad repeats himself alot and can get anxious. John explained everything to him a couple of times. Until dad understood. He has never financed a car before. Lol. On to the paperwork and Ricky was just as patient with him. Dad didnt know how an ipad worked to sign forms electronically. These gentlemen were so awesome with us. Dad left with his new car and was never was stressed about any of it. Thanks to John and Ricky. My Dad loves his new car. And I am happy he has the extra safety features

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations to your father on his new car! It's great that he's loving it. John and Ricky are definitely outstanding team members and we're very l...ucky to have them with us. Let us know if we can do anything else for you, Krista. We are here to help.

  • 3.0 out of 5
    December 21, 2019

    I bought a used honda civic certified from this place. When I bought it, the guy that sold me the car didn’t even offer a test drive. I took the car back... 3 time for a shake in the wheel and they still haven’t fixed it. At that point i just gave up trying to get it fixed. Kinda wish i bought it from a different place.

    4.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, I am concerned to learn about your disappointment regarding any issue you had after your purchase. Please feel free to reach out to me so that ...we can discuss this in greater detail and address your concerns. I look forward to hearing from you. Best, Jesse Sisco, Service Director, jsisco@hondamarysville.com, Honda Marysville

  • 5.0 out of 5
    November 11, 2019

    We were in need of a good quality used car on short notice. I requested information on card.com, and I got a response in minutes and a follow up email... as soon as the dealership opened. Although the original car I requested information on was being sold, our salesman found us a comparable car within our budget. We are very pleased with our buying experience with Honda of Marysville.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star rating and great review! We are happy to know that you contacted us and that your sales representative was helpful during you...r car buying experience. We hope that you will visit us again soon. Enjoy your car!

  • 5.0 out of 5
    September 20, 2019

    As a family with 2 little ones we are so busy. I had been in to test drive a pilot a few months again and was undecided about the purchase. A few months... later because of a recommendation I read about Richard we decided to come in and give it another try. I wanted my husband to test drive the vehicle, and Richard offered for us to take it overnight to see what we thought. Amazing!!! Buying a car isn’t a super pleasant experience but Richard helped make it more smooth!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sam, Thank you for taking the time to share your test drive and experience with Richard. We are so delighted to learn of your amazing experience and... we welcome you again!

  • 1.0 out of 5
    July 7, 2019

    Awful experience! I called and texted about a specific vehicle, my specific needs that is was uber clean, no accidents, no-smoker vehicle that was well... cared for... assured that that was the case we drove over 2 hrs (1 way) to test drive buy the vehicle. I even texted the salesman when we were leaving. All that being said, we arrive the vehicle was pulled up close to the door. The salesman (dare I say that) has me a broke key that’s glued together and says, it hasn’t been serviced or detailed yet and I just noticed the check engine lights on! No big deal, we’ll take care of before delivery... seriously, 4 hours of my life all because he didn’t care. Like I said, awful!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, I am disheartened to learn that your experience with our sales team has left you feeling that we did not fully value your time and business. I... assure you this is never our intention. Please reach out to me directly when you have a moment so I may hear more about your situation. It would be my pleasure to assist you in any way I can. Sincerely, Parag Patel General Sales Manager ppatel@hondamarysville.com Honda Marysville

  • 1.0 out of 5
    June 29, 2019

    I took my car into the auto body shop on a Monday for a minor repair and was told that it would take a week. After a week, (Monday) I called and was... told that it would be done Wednesday or Thursday, the the repair was much worse than expected, I said oh, how will that effect my estimate? Oh no, they have it covered, the estimate is the same. Really, it took more time but you aren't going to charge me for it? I don't think so. I called Wednesday to get an update. I was then told my car was the first one to go into painting on Friday, so worse case, I would get it Monday. Which is now 2 weeks in the shop for a MINOR repair. I called The the 3rd Monday and was told it is in painting. That I should get it Tuesday. I did get it Tuesday which is over 3 weeks from when I took it in with a timeline of 1 week. my problem is that it was a very minor repair. The first lie was the week timeline, The 2nd lie was the extent of the repair was worse, but they weren't going to charge me. The 3rd lie was that it was the first car to go into painting on Friday. the 4th lie was that it would be done the 3rd Monday after I took it in. I do NOT recommend the auto body shop, and because of my treatment I will not be taking my Honda back there to be serviced.

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Darla, I extend my personal regrets to learn the services for your vehicle took longer than you expected to complete. Rest assured, we pride ourselv...es on the quality of the services we provide for our guests and I would like to connect with you about any concerns. Please consider providing me with your preferred contact details when you are available. Best, Jesse Sisco Service Director jsisco@hondamarysville.com Honda Marysville

View More Reviews