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Used 866-523-9278 Email Dealer
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Reviews

Average Ratings

4.9
466 lifetime reviews.
  • Very pleased!

    Had initially made contact with internet sales regarding another vehicle model. My wife decided she liked a different model and style. We showed u...


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    Had initially made contact with internet sales regarding another vehicle model. My wife decided she liked a different model and style. We showed up unexpected on Sunday, two hours before closing time. Fred did not pressure us and was very helpful in finding the right style and color. After that, the rest of the sales process went smooth and quickly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • poor sales service

    Very unprofessional. I had been in contact with this dealership for a few days about a particular car. I made an appointment to take one for a te...


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    Very unprofessional. I had been in contact with this dealership for a few days about a particular car. I made an appointment to take one for a test drive with the full intention of buying that day with already secured financing. I called ahead 10 minutes to alert the sales manager I'd been speaking with that I was on my way. He was unreadable. I called multiple times until I was finally able to reach him. I was taking a lunch break to do this test drive and he said he would have it ready for me. Upon arrival I was told that the car was being looked at by someone and I would have to wait and make sure they didn't purchase it. He asked if I had time. I reminded him that I took my lunch break to come test this car and show intent to purchase. I will never buy from this dealer and recommend to all of my friends in Columbus that this dealership is not worth the drive.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Honda-girl for life!!

    I have bought several Honda's from this dealership. I fell in love with Honda with my first purchase of an Accord many years ago. Then a Civic. T...


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    I have bought several Honda's from this dealership. I fell in love with Honda with my first purchase of an Accord many years ago. Then a Civic. Then it came time to look for cars for my young adult children. I wanted something that held it's value, had exceptional quality and was safe, and of course reasonably priced. I have found great Honda's for my each of my children, that were the right cars for them, that they also are very happy with. I have also introduced some friends to Honda's, & they also are very happy with their purchases. With my original purchase, I explained to my dear friend, Jen Falcon, that I wanted a sales person that would be very honest with me, very professional, had great listening skills & wouldn't tell me any crap just to make the sale; someone that cared about me as a customer and what was important to me. Jen introduced me to Lia Moore. Lia has been great to work with, each time I was shopping for a Honda. She met all of my requests, and then some, for what I felt was important to me in a sales person and a car buying experience. With Jens' enthusiasm, positive outlook and energy, she has helped me become a "Honda girl for life" . I will always buy my future Honda's from Lia & Honda Marysville. As far as service goes, each time one of our cars has come in for service, I have felt that we were treated respectful, given honest information about the vehicles and felt that the service department was well educated in their craft. Regarding the dealership as a whole...very professional; any time I have come into the dealership, I have witnessed the associates always being polite, respectful, opening doors for customers, thanking customers for their time and visits, and always have smiles on their faces; the associates appear to be treated just as well as the customers; they all seem to be smiling and happy to work there; proud to represent the Honda brand and product. I am very grateful to my dear friend, Jen, and for Lia, another dear friend. Both ladies have shown me a positive experience in car buying. I will continue to buy Honda's from Lia & Jen, as will my young adult children, who are now buying their own cars. So proud to be a "Honda -girl for life"!! Thank you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I highly recommend this dealership.

    I worked with Andy and he went above and beyond my expectations for customer service. The drive to the dealership is over 200 miles for me and I w...


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    I worked with Andy and he went above and beyond my expectations for customer service. The drive to the dealership is over 200 miles for me and I wanted to make sure the vehicle looked as good as it did in the pictures. Without hesitation, Andy did a detailed inspection of the interior and exterior for me as well as providing the documents I requested. When I showed up, I was greeted by friendly faces and the showroom was clean (they even have a slushy machine). When looking at the car, everything checked out. We did notice the car had a check tire pressure light and we thought it was due to the cold weather. While I was doing paperwork with the finance manager, Andy took the vehicle back to the techs to get it inspected and saw that there was a small puncture in the tire. I did not tell Andy to take it back to get inspected because I do understand cold weather effects tire pressure but he decided to double check himself which I thought was extremely nice of him. The dealership is replacing the tire of course. Overall buying experience was enjoyable. Andy showed me how to use the new technology in my Honda Civic and I couldn't be pleased more with his service. I would highly recommend this dealership to anyone and I encourage you to talk to Andy!! 10/10

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • FANTASTIC DEALERSHIP!

    I recently purchased a used vehicle from Honda Marysville. Checked out great on a test drive, looked great, etc. Made the deal -very helpful staff...


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    I recently purchased a used vehicle from Honda Marysville. Checked out great on a test drive, looked great, etc. Made the deal -very helpful staff, front to back. Brian Matesic was the sales person. But, by the time I got home (about a 30-minute drive), the transmission was slipping pretty bad. Only did it once the car was warmed up pretty well, so I can see how they missed it at the dealership. Salesman called me the next day (a Saturday) to make sure I was happy. Told him about the tranny. He says to call Monday and he'll talk to the general manager. I figured I was stuck with a lemon that would cost me $thousands to fix. Monday, they tell me to bring the car in on Thursday, so I do. They give me a nice 2016 Honda as a loaner and take my car to another dealership for diagnosis (it wasn't a Honda). To make a long story short, the car needed a new transmission and the dealership put one in at their cost - no cost to me!!! And, lent me a nice new Honda to use for 10 days while they were fixing it. Everyone there was very pleasant, efficient, and professional. I can't speak highly enough of my experience at this dealership. I will be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good experience.

    I called about a used car and the lady who answered was very polite and friendly. Was directed to Greg Miller who was also very polite and a pleas...


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    I called about a used car and the lady who answered was very polite and friendly. Was directed to Greg Miller who was also very polite and a pleasure to work with. I really appreciate the fact that he directed me to a highway without me even having to ask so I could get the car up to speed. I just made my purchase yesterday but so far I am very happy with it and my experience with Honda Marysville was a pleasant one.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easy Used Car Vehicle Purchase - Friendly Staff!

    I purchased a Ford F-350 truck from Douglas Jordan this weekend. I was able to find the truck on the web and communicated with Douglas on a purcha...


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    I purchased a Ford F-350 truck from Douglas Jordan this weekend. I was able to find the truck on the web and communicated with Douglas on a purchase price before I ever stepped foot in the dealer. We made an appointment to purchase and I came in and completed the deal in very little time. There were no surprises and everything was exactly as described. They didn't try to hard sell me on anything I didn't need which I appreciated. All in all a very pleasant experience and I would definitely recommend this dealership to anyone in the market for a vehicle. Definitely worth the hour and fifteen minute drive I made to go there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome customer service

    Great service in buying my Honda Accord. The car was ready at the time I said I could be there, there was no aggressive sales pitch and Eli was a ...


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    Great service in buying my Honda Accord. The car was ready at the time I said I could be there, there was no aggressive sales pitch and Eli was a top notch professional. Financing was a breeze and I was able to trade in my old Accord and drive the new one home. Best purchasing process i have ever had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Secretary

    Joe Ranalli was a wonderful salesman. He made the process seamless. It was very easy to get paperwork done. No pushing, selling things I didn't ...


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    Joe Ranalli was a wonderful salesman. He made the process seamless. It was very easy to get paperwork done. No pushing, selling things I didn't need. Joe took the time to show me the features of my New Honda CRV. he highlighted pages that was important in my owners manual. The dealership was beautiful, clean and had a really nice atmosphere. I would highly recommend anyone to by a care from Joe.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Working artist

    Brian M. Was fabulous, found my CRV-LX right off and I fell in love with the color. It was perfect and in our price range too! I thought it woul...


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    Brian M. Was fabulous, found my CRV-LX right off and I fell in love with the color. It was perfect and in our price range too! I thought it would take weeks to find my next vehicle but it was right there and went home with us that afternoon. Thank you Brian for the wonderful service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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