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Sandy Sansing Mazda

(808 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 902-1986 (888) 902-1986
Used (888) 868-8792 (888) 868-8792
Service (888) 901-3197 (888) 901-3197

Reviews

(808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mr. Alex Floyd was extremely helpful with the car buying

Mr. Alex Floyd was extremely helpful with the car buying process. The team at Sandy Sansing Mazda were very professional. 10/10 recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your 5-star review!

Service department at Mazda is efficient and thorough.

Service department at Mazda is efficient and thorough. The service advisor is cordial and professional. They don’t try to upsell with unnecessary parts or services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your fantastic 5-star review! We're thrilled you enjoyed our service. Your support means a lot to us and we can't wait to serve you again.

The whole process was enjoyable and the salesman was very

The whole process was enjoyable and the salesman was very explanatory in regard to deal details and the different options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your positive feedback! We are glad that the process was enjoyable for you!

I bought a new cx90 PHEV and worked with Brody.

I bought a new cx90 PHEV and worked with Brody. He is a new salesman and did a 10/10 job. Seemed very honest and not playing games. If he didn’t know an answer, he found out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 5-star rating!

Service dept horrendous!

Service dept horrendous! Unacceptable! Car there a month not necessary! Kept get'n the runaround.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

You brought your CX-5 in on 3/20/24 and picked it up on 4/20/24. During the time your vehicle was here, we completed many repairs. After inspecting your vehicle, we found that your vehicle needed a new battery and a new engine and that your rear differential along with both CV axles needed to be replaced. It takes time for the parts to be ordered, come in, and then for the technician to perform these repairs. If you have other concerns, we encourage you to reach out to your service advisor or our customer service department.

Shane was very helpful and made everything easy.

Shane was very helpful and made everything easy. Everything was ready when we were told it would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your 5-star review!

Great dealership been going there for years.

Great dealership been going there for years. Tracy and the Service department has always been awesome and Kaleb from the sales team has always been great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Micheal Miller was absolutely amazing to work with and

Micheal Miller was absolutely amazing to work with and found me a great mom car. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jamie! Thank you for your 5-star review! We are happy to hear that Michael helped you find the car you wanted! Have a great day!

I walked out of Publix today with groceries.

I walked out of Publix today with groceries. My fob would not open the door of my car. I called Mazda service and Logan worked with me explaining how to unlock a key in my fob to get the car started. He was kind and patient and stayed on the phone until we got the car going. I went directly to the Mazda service and met with Logan to see if we could determine the problem. If the fob battery starts to go bad, I would have gotten a message on the dashboard to alert me. The car started up when we tested it at the dealership. Because of Logan's knowledge and care to help me, I made it to the dealership without a tow and much more than that, I had someone knowledgeable talking me through the steps. I don't have enough words to express my appreciation for Logan and the service team for their expertise but more than that for the type of people in the service department. Annie Brown

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Annie! Thank you for taking the time to write your review! We are so glad to hear that Logn was able to help you during that situation. We hope to continue to assist you in the future. Have a great day!

Shane Miller is absolutely wonderful to work with.

Shane Miller is absolutely wonderful to work with. We felt no pressure and got us a great deal. Fast, efficient, and very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.