Herb Chambers Honda of Westborough

4.8
(3,404 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Inventory

Reviews

4.8
(3,404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Honda of Westborough from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

Excelente customer service and very helpful.

Excelente customer service and very helpful. Everything very clear. I’ll truly recommend this dealership.

5.0

Excelente customer service and very helpful.

Excelente customer service and very helpful. Everything very clear. I’ll truly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
5.0

Scott was excellent.

Scott was excellent. He cheerfully handled my state inspection and explained all of my vehicle service items.

5.0

Scott was excellent.

Scott was excellent. He cheerfully handled my state inspection and explained all of my vehicle service items.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

I had a great experience dealing with Paul Plichon

I had a great experience dealing with Paul Plichon (sales) and Seth Ruttencutter (finance) with the purchase of my pre-owned car. Paul was great, from the day I walked in until the final sale. Honestly I would never have figured I would buy a Subaru at a Honda dealership, but it was the car I wanted, and Paul never pressured me and was super helpful. Even after the sale, he kept in touch to make sure everything was good (and it was). I didn't deal with Seth as much, but he was very professional and no-nonsense. Overall, as a person who doesn't love car dealerships, Herb Chambers and the team definitely exceeded my expectations.

5.0

I had a great experience dealing with Paul Plichon

I had a great experience dealing with Paul Plichon (sales) and Seth Ruttencutter (finance) with the purchase of my pre-owned car. Paul was great, from the day I walked in until the final sale. Honestly I would never have figured I would buy a Subaru at a Honda dealership, but it was the car I wanted, and Paul never pressured me and was super helpful. Even after the sale, he kept in touch to make sure everything was good (and it was). I didn't deal with Seth as much, but he was very professional and no-nonsense. Overall, as a person who doesn't love car dealerships, Herb Chambers and the team definitely exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Brian C! It's great to know that Paul and Seth provided you with a top-notch experience at Herb Chambers Honda of Westborough. We're glad we could help you find the Subaru you wanted! Thanks for choosing us and sharing your feedback.

Show full review
5.0

Appreciate their direct negotiations.

Appreciate their direct negotiations. No arm twist. Also prep and explanation of new car was kind, patient and informative. Avein is very knowledgeable

5.0

Appreciate their direct negotiations.

Appreciate their direct negotiations. No arm twist. Also prep and explanation of new car was kind, patient and informative. Avein is very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joe, we're glad to know you had a positive experience with Avein and our team at Herb Chambers Honda of Westborough. Thank you for trusting us with your business! Have a great ride!

Show full review
5.0

heard very good reviews from family members that bought

heard very good reviews from family members that bought cars from herb chambers dealerships, good doing business with them

5.0

heard very good reviews from family members that bought

heard very good reviews from family members that bought cars from herb chambers dealerships, good doing business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bill, we're glad to know that your family's positive experiences led you our way at Herb Chambers Honda of Westborough. Thanks for choosing us and sharing this review! Safe travels!

Show full review
5.0

Today I had a great experience with Ms Ann M best service

Today I had a great experience with Ms Ann M best service I highly recommend this place Thanks Ann M you were very patient with my two boys jumping around 👌👌👌

5.0

Today I had a great experience with Ms Ann M best service

Today I had a great experience with Ms Ann M best service I highly recommend this place Thanks Ann M you were very patient with my two boys jumping around 👌👌👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Julio, we're delighted to know that you had a great service experience with Ann at Herb Chambers Honda of Westborough. We appreciate your recommendation and hope to serve you again in the future. Safe travels!

Consumer response

I highly recommend this place Thanks AnnM MULLANEY you were very patient with my two boys jumping around 👌👌👌

Show full review
5.0

Good customer service Very polite staff You feel at

Good customer service Very polite staff You feel at home On time service Very reliable

5.0

Good customer service Very polite staff You feel at

Good customer service Very polite staff You feel at home On time service Very reliable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Herb Chambers Honda of Westborough this awesome review, thank you!

Show full review
5.0

Herb Chambers was very accommodating when I arrived for

Herb Chambers was very accommodating when I arrived for my appointment. The service department was great and finished my service before expected

5.0

Herb Chambers was very accommodating when I arrived for

Herb Chambers was very accommodating when I arrived for my appointment. The service department was great and finished my service before expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to know that our team at Herb Chambers Honda of Westborough was able to provide you with an efficient service experience. We appreciate your feedback and look forward to assisting you again in the future!

Show full review
5.0

All in all today eventually worked out fine.

All in all today eventually worked out fine. Alls well that ends well. Brakes were fine.

5.0

All in all today eventually worked out fine.

All in all today eventually worked out fine. Alls well that ends well. Brakes were fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and hope to assist you again, Carol! Don't hesitate to reach out if there's anything we can help with in the future. Thank you! - Herb Chambers Honda of Westborough

Show full review
5.0

Everything is explained about the service to be

Everything is explained about the service to be performed. No attempt to sell you a product or service that is not needed. Clean, bright space to wait in.

5.0

Everything is explained about the service to be

Everything is explained about the service to be performed. No attempt to sell you a product or service that is not needed. Clean, bright space to wait in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! It's great to know that our team at Herb Chambers Honda of Westborough provided you with a clear explanation and comfortable waiting area. We always strive for honesty in our services. Thank you!

Show full review
See all 3404 reviews