Herb Chambers Honda of Westborough

4.8
(2,590 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
(774) 760-0500 (774) 760-0500

Reviews

4.8
(2,590 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Smoothest car buying experience I’ve ever had. No back...

Smoothest car buying experience I’ve ever had. No back and forth over the price. They were very patient with me when I decided on a different car. Will definitely go back for the next car.

Dealer response

That's what we like to hear! Thanks for your support of Herb Chambers Honda of Westborough. We'll see you on the road!

5.0

Always a great experience with parts, service, and sales....

Always a great experience with parts, service, and sales. Everyone you deal with professional and goes above and beyond for the customer. This is my second vehicle from them.

Dealer response

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

5.0

Went in for a recall of fuel pump, a very enjoyable...

Went in for a recall of fuel pump, a very enjoyable experience. Customer service was excellent. Probably why I’ve bought 4 cars from this dealership

Dealer response

We appreciate you taking the time to leave us your review! It means so much that our team continues to earn your business! We look forward to seeing you next time! Thank you for being a Herb Chambers Honda of Westborough customer!

5.0

Jody is very friendly to me. And he is very knowledgeable...

Jody is very friendly to me. And he is very knowledgeable about the model of my car. I asked him questions about letter codes showing up on the dashboard for a while. He explained to me about them and reset them to the state I am familiar. The inspection got done quickly as well. Great experience!

Dealer response

Thanks for the awesome feedback and five-star rating! We're so happy you had a pleasant experience working with Jody! We look forward to seeing you again at your next appointment! - Herb Chambers Honda of Westborough

4.8

I brought my car in for an oil change and Jodie was very...

I brought my car in for an oil change and Jodie was very helpful and got me in-and-out of there within an hour

Dealer response

We're so happy Jodie and our team could earn your recommendation! Thanks for the five-star rating and kind words! We'll see you at your next service visit! - Herb Chambers Honda of Westborough

4.6

The, honest, personal and professional service Cameron...

The, honest, personal and professional service Cameron brings to the dealership is outstanding. He is Concise, knowledgeable and friendly. I have met two maybe three people at this dealership that I felt had these attributes.

Dealer response

This review is so great to see! Thank you for the great rating! – Herb Chambers Honda of Westborough

Consumer response

Just to be clear, two out of three I mentioned have left. Doesn't seem like normal attrition to me.

5.0

Jody was very instrumental in making everything run...

Jody was very instrumental in making everything run smoothly Service did a great job and I am very pleased I waited during the appointment and was also pleased with her speedily things were performed

Dealer response

It's so great to hear! Thank you for the great five-star rating! We're happy to have you in the Herb Chambers Honda of Westborough family! See you next time!

5.0

I researched and emailed several dealerships, and pretty...

I researched and emailed several dealerships, and pretty much knew what I was looking for. I chose Herb Chambers, Westboro Honda, because of the prompt replies, and the apparent interest, of the employees there. I’ve owned Honda’s before, and I believe the Civic is the best compact car made. The Salesperson was low key and interested in what we wanted, how we felt after test driving (we took out 2 different models). She clicked with us, and there was no high pressure to buy. I feel like she was surprised when we said we were purchasing it outright. Hoping to have it delivered Thursday…looking forward to driving it! Thanks Herb Chambers Honda of Westborough, for a genuinely pleasurable experience!

Dealer response

Thank you for visiting our team at Herb Chambers Honda of Westborough! We're so grateful to hear about your experience! Enjoy your new Honda Civic!

5.0

I had a great experience at Herb Chambers! The sales team...

I had a great experience at Herb Chambers! The sales team is very knowledgeable about their products. They also made the whole process very easy.

Dealer response

Thank you for the glowing five-star review! We're glad to hear our team made this such a memorable experience for you! – Herb Chambers Honda of Westborough

5.0

Things went well nice and quick all is good with my car ...

Things went well nice and quick all is good with my car

Dealer response

Thank you for the five-star review! We're happy to hear it! - Herb Chambers Honda of Westborough