Reviews
Bobbie Santos, Service Advisor
Check engine light was on. . Problem solved-with great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a wonderful day and feel free to stop by and see us anytime!
Maintenance
Not clearly tell me the super expensive labor fee before I take the maintenance. Feeling bad after that
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Elsie, we are sorry to hear that you had a negative experience with us. We never want our customers to feel this way after leaving our dealership. If you would like to discuss your visit in more detail, please reach out to our GM, Patrick Ngan, at 650-758-4800. Thank you and have a great day.
repair backup camera
Missing two tire valve caps on both right side after the adjust tire pressures. The camera is perfect.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a fantastic day and feel free to stop by and see us anytime!
Excellent
Marcin sent us an unbeatable quote by email (several dealers could not match that price and told us to buy from Serramonte Honda), Wing took us for a test drive, and Edmund helped us finish the deal on a early Sunday evening. Excellent service all around. Very pleasant shopping experience. Definitely will recommend to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a fantastic day and feel free to stop by and see us anytime!
New car
Excellent service thank you so much Nelson Tam.Hopefully we will have another chance in future ����
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a wonderful day and feel free to stop by and see us anytime!
Honda civic exl
Kirby is great! He help us a lot & we got a great deal ��
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a wonderful day and feel free to stop by and see us anytime!
Best Staff ! From Sales , Finance , and Service !
In all of the years of car buying I have never met a nice, friendly staff . I purchased a 2018 HR-V . I recommend them to anyone! Just had my car serviced. Thanks for the wi-fi and coffee . Eric Tom , was my service advisor and he was great . Worth the 36 Mile drive from my house ...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a wonderful day and feel free to stop by and see us anytime!
Great Service!
I was in for service on a recall. It was very quick and efficient! Service was fantastic, employee was efficient and very courteous!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a wonderful day and feel free to stop by and see us anytime!
My review of Seramonte Honda
They returned the car when they promised and kept me appraised of the status. I brought it in for a normal service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a wonderful day and feel free to stop by and see us anytime!
Great service!
Scheduled an appointment with Kris and he was there waiting for us. He was fantastic. He showed us a few cars and test drove several of them. He explained pros and cons for each vehicle and when it came down to choosing, we chose a Lexus because it just made more sense for me and my family which was his recommendation. Couldn't be happier with the service and vehicle. Will definitely return in the future and send referrals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to leave us this great review! Please let us know if there is anything else that we can do for you. Have a wonderful day and feel free to stop by and see us anytime!