Honda of Serramonte

I came into Honda of Serramonte and they already had given me a great deal on the car. I came in at 11 AM and I was out by 12 PM. One hour for the whole process. I have never heard of a car buying experience that fast. And there were no obnoxious sales tactics used, not even once. Nelson Tam was the most helpful salesman I have ever worked with. Thank you for making this an awesome experience!

Our sales associate went above and beyond for us. Our visit had some hiccups and the agent was very helpful

Brian was awesome and very helpful in purchasing our Honda civic today! Super smooth and informative!

I came into Honda of Serramonte and they already had given me a great deal on the car. I came in at 11 AM and I was out by 12 PM. One hour for the whole process. I have never heard of a car buying experience that fast. And there were no obnoxious sales tactics used, not even once. Nelson Tam was the most helpful salesman I have ever worked with. Thank you for making this an awesome experience!

I recently purchased a used Honda Odyssey from Honda of Serramonte. On the surface, the van looked great and had a solid service history, which gave us confidence as a family making a big purchase. But within 24 hours of bringing it to a trusted mechanic, we were told it needed $2,000 in overdue maintenance — including a timing belt replacement, transmission fluid service, and brake fluid flush. These are not small or unexpected issues for a van with over 100k miles — but they’re exactly the kind of things a reputable dealer should either take care of before selling a vehicle, or disclose clearly upfront. Instead, we were left with the choice to pay thousands out of pocket or return the vehicle during our very limited return window. We loved the van and wanted to keep it, but the dealership showed no willingness to take responsibility or work with us. It felt like they were just hoping we wouldn’t look too closely or ask questions. I would not recommend buying a used car here unless you have your own mechanic inspect it immediately — and are prepared to negotiate repairs or walk away.

Perfect well accommodating friendly and knowledgeable staff and services fast exceptional among everyone else around,best recommendation to others

I had a great experience working with Jeff (sales) and Simon (finance). They made the entire process quick and painless. Thanks!

Excellent service from Jeff. He was able to answer all my questions and everything went very smoothly.

Everything went smoothly and quickly. Thomas was a great help with everything and answered questions when needed!

Amazing experience at Honda Serramonte! Friendly staff and smooth process. I drove off with my dream car in no time. Highly recommend!