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Honda of Serramonte

(2,421 reviews)
Visit Honda of Serramonte
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (650) 763-8201 (650) 763-8201
Used (650) 288-1087 (650) 288-1087
Service (888) 474-0370 (888) 474-0370

Reviews

(2,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great process friendly very great salesperson and finance

Great process friendly very great salesperson and finance person would recommend friends to this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealer Serramante Honda!

Mr.Ken Lau was fantastic! He was flexible in negotiating and tried his best to give me the best deal and it was THE best deal. It was an excellent experience with him and Serramante Honda. If you are looking to buy Honda, this is the place to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hiromi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Excellent Experience

Came in for an appointment and it was a seamless process. After some inspection and a little haggling, we had our new car within a few hours. Very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Just the right amount

Just the right amount of helpfulness Just the right amount of Sales push Just the right amount of knowledge and professionalism Just the right amount of price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jeff Jung was super helpful !

We had purchased a new Honda touring a few years back. Financed at Honda and paid off . Then a few weeks ago got into an accident on the freeway. Car was totalled but my wife survived! We trust the brand and came in to buy another car. This time we were helped by Jeff Jung. Super kind and empathetic. Was easy to work with and soo easy going . Very professional. Gave us a great new car to carry our family in. This place is awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jorge, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

This is our second car purchase at this location.

This is our second car purchase at this location. These guys will treat you like family. Jeff Jung and his manager will treat you with kindness and make sure you understand the process. I had been pre approved at my bank for 6.49 loan, and Honda was offering loans starting at 2.99!! Planning on buying my kid a car in the summer at this dealership in July.! They even gave us a heads up that there may be a 4th or July sale. We will keep our eyes out. Thank you for the great car, and thank you Honda for your safety features that saved my wife’s life. We have kids that still need their mom!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

The sales person, Thomas Capri is very helpful and gave

The sales person, Thomas Capri is very helpful and gave us all the information we need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Helena, we're happy you found our staff to be so supportive during your experience here at Honda of Serramonte. Thank you again for the great review!

Review on first purchase from Honda ,serramonte

In the begging of our day we had a thought to visit different Honda car dealers for inquire , but when we reached serramonte we have got a great deal there so at the moment we have decided to purchase it .it was great purchasing Honda Accord EXL hybrid from serramonte

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shubham, thank you so much for your positive comments about Honda of Serramonte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They were efficient , friendly and got the good deal with

They were efficient , friendly and got the good deal with them . We will recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

No hassle/haggling purchase.

No hassle/haggling purchase. Our sales person, Kirby, was awesome. Thank you so much. Will refer families and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!