Coconut Point Ford
Reviews
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FEATURED REVIEW
GREAT PLACE TO BUY A TRUCKSeptember 17, 2013WE SHOPPED ALL WEEKEND FOR A NEW TRUCK , AND EVERY DEALER IN FORT MYERS DID NOT CARE TO SELL US ANYTHING.WE ALMOST GAVE UP ON OUR DREAM TO GET A NEW T...RUCK AND MY WIFE SAID LETS GIVE COCONUT POINT A TRY AND BOY SHE WAS RIGHT.THEY WENT OVER AND ABOVE THE CALL OF DUTY WITH A GREAT DEAL.WE WILL SEND EVERYBODY WE KNOW TO THE GUYS AT COCONUT POINT FORD.PS BOBBY WE ARE COMPLETELY SATISFIED!!!!!!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?
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I Love my new EscapeApril 21, 2018
I am truly very happy with my new 2018 Ford Escape. All my expectations have been met and more. The salesperson, Bonnie could not have been more profe...ssional or helpful. Overall the dealership is one of the best in the area. Lynne R.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?
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ParadisesteveMarch 22, 2018
Fast and courteous, no high pressure. A buying pleasure
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?
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Patricia FriendMarch 21, 2018
Service Advisor Dylan McDonnell went above and beyond to keep customers informed as to the progress of their vehicles in the shop. I was very impresse...d with his care and concern.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?
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Ford Edge / Coconut Point FordMarch 19, 2018
Our salesperson, Ray Jones, was excellent, showed us exactly what we were interested in. Very informative, and patient explaining the multiple options... available. He didn’t pressure us into buying. Plus we were in and out within 3 hours.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?
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Coconut Point FordMarch 18, 2018
Great experience with one exception, I had credit with the dealership which I intended to use, but was told the credits had expired. Was never told t...hese credits did expire.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?
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ServiceMarch 17, 2018
It took this dealer almost 3 weeks to replace the torque converter in my 2016 F 250. Completely unacceptable!
Does not recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseJohn, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Coconut Poi...nt Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (239) 498-3673 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
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AlexyMarch 13, 2018
Little Adam tolled me don't bring your my car service here no more ..
Does not recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
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Coconut Point FordMarch 13, 2018
Easy dealing with the sales force at the used car dept. we bought a 2017 explorer and the salesmen had great knowledge of the vehicle he was selling.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseLawrence, thank you for your kind words and congratulations on your new Explorer! We hope you continue to choose Coconut Point Ford for all your vehic...le needs. Take care!
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FORD Edge service at Coconut Point FordMarch 3, 2018
The service (oil change) was provided in a timely period of time, and the people I interacted with were very customer focused. However, when I went t...o pay the bill, I asked that they use my outstanding points to pay for this. I was told that those points had expired - and I had no previous notice given to me that they were about to expire. This practice should be looked into. It does not enhance customer service.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseLouise, we appreciate you feedback and will share it with our team. We hope to see you again soon!
| New | (239) 494-8374 |
| Used | (239) 260-9562 |
| Service | (239) 676-3960 |