Reviews
Excellent service, knowledgeable staff.
Excellent service, knowledgeable staff. Attentive to our needs. No pressure to buy. Helpful suggestions and recommendations.
Excellent service, knowledgeable staff.
Excellent service, knowledgeable staff. Attentive to our needs. No pressure to buy. Helpful suggestions and recommendations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car broken into while in dealer possession.
Car broken into while in dealer possession. Since they obviously don’t have a complete garage keeper insurance policy (just liability), I am on the hook for ALL window replacement costs. They also have no interest in doing what’s best for the customer who entrusted them with the care of his car. Would encourage others to consider other service departments in the KC area to avoid such situations.
Car broken into while in dealer possession.
Car broken into while in dealer possession. Since they obviously don’t have a complete garage keeper insurance policy (just liability), I am on the hook for ALL window replacement costs. They also have no interest in doing what’s best for the customer who entrusted them with the care of his car. Would encourage others to consider other service departments in the KC area to avoid such situations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
DO NOT TAKE YOUR VEHICLE TO MCCARTHY HYUNDAI … Especially
DO NOT TAKE YOUR VEHICLE TO MCCARTHY HYUNDAI … Especially Blue Springs GO TO REED HYUNDAI KANSAS… 1. My car sat for a week and this guy Andrew in services told me he would check on it for me , needless to say after week had gone by they still hadn’t even looked at my car, by the end of this and after I still decided that I would continue to do business with them Andrew in services charges me for 2 Diagnostic look covers after I had already received an email statement for the price… TRUST ME GO TO THERE WEBSITE LOOK AT THE BAD REVIEWS EVERYONE SAYS THE SAME THINGS !!!
DO NOT TAKE YOUR VEHICLE TO MCCARTHY HYUNDAI … Especially
DO NOT TAKE YOUR VEHICLE TO MCCARTHY HYUNDAI … Especially Blue Springs GO TO REED HYUNDAI KANSAS… 1. My car sat for a week and this guy Andrew in services told me he would check on it for me , needless to say after week had gone by they still hadn’t even looked at my car, by the end of this and after I still decided that I would continue to do business with them Andrew in services charges me for 2 Diagnostic look covers after I had already received an email statement for the price… TRUST ME GO TO THERE WEBSITE LOOK AT THE BAD REVIEWS EVERYONE SAYS THE SAME THINGS !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is the worst dealer I have ever worked with or in
This is the worst dealer I have ever worked with or in the top two. Ryan Foster is not an honest person and will lie to you continually. It took over two months for me to receive my registration. They overcharged me for my Registration by $600 dollars! Then when I called them out on it, they only sent me a refund of $400. They still owe me $200 dollars. The Salesman Q left Popeye's chicken handprints all over the entire car I purchased. The experience was so negative with them, after driving, 200 miles, to buy, that I already got rid of the car, after two months! They made me hate the car I bought, because of all the headaches they put me through. They ripped me off on my trade! And the FINANCE guy, after me driving 2+ hours wanted to go through this huge diatribe trying to sell me all these additionals!! Don't buy them, they are way overpriced! They knew they were ripping me off, because when I drove onto the lot everyone in there knew I was coming. It was kind of surreal. I will be turning them into the Missouri DOT. Missouri AG office. Missouri Consumer Protection Division. These people stole money from me! And they won't make any of this right!
This is the worst dealer I have ever worked with or in
This is the worst dealer I have ever worked with or in the top two. Ryan Foster is not an honest person and will lie to you continually. It took over two months for me to receive my registration. They overcharged me for my Registration by $600 dollars! Then when I called them out on it, they only sent me a refund of $400. They still owe me $200 dollars. The Salesman Q left Popeye's chicken handprints all over the entire car I purchased. The experience was so negative with them, after driving, 200 miles, to buy, that I already got rid of the car, after two months! They made me hate the car I bought, because of all the headaches they put me through. They ripped me off on my trade! And the FINANCE guy, after me driving 2+ hours wanted to go through this huge diatribe trying to sell me all these additionals!! Don't buy them, they are way overpriced! They knew they were ripping me off, because when I drove onto the lot everyone in there knew I was coming. It was kind of surreal. I will be turning them into the Missouri DOT. Missouri AG office. Missouri Consumer Protection Division. These people stole money from me! And they won't make any of this right!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The service department has been totally unreliable for
The service department has been totally unreliable for quite sometime. I have given it a try recently and was very dissatisfied. Given the run a round. Will not return!
The service department has been totally unreliable for
The service department has been totally unreliable for quite sometime. I have given it a try recently and was very dissatisfied. Given the run a round. Will not return!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This was the best new car purchase experience.
This was the best new car purchase experience. Knowledgeable about all the specs and the process. See Frank for exceptional service and fair new car pricing!
This was the best new car purchase experience.
This was the best new car purchase experience. Knowledgeable about all the specs and the process. See Frank for exceptional service and fair new car pricing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Make sure your title is good because I paid 10,000 cash
Make sure your title is good because I paid 10,000 cash for a car now I can't tag up my car for another month im riding on expired tags because of this they haven't tried to accommodate me they do t care as long as they get your money I wish I went somewhere else I won't recommend anyone to go here and spend they money
Make sure your title is good because I paid 10,000 cash
Make sure your title is good because I paid 10,000 cash for a car now I can't tag up my car for another month im riding on expired tags because of this they haven't tried to accommodate me they do t care as long as they get your money I wish I went somewhere else I won't recommend anyone to go here and spend they money
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently purchased a Hyundai Tucson for my daughter to
I recently purchased a Hyundai Tucson for my daughter to drive back and forth to college. The vehicle had a little over 80k miles when we purchased it over the summer. Over the next 6 months we have had the car in the shop 6x all for the same reason, the engine is burning oil at an excessive rate (it’s completely out of oil in less than 1000 miles). Shame on us for not doing more homework but apparently this is a very well known issue with Hyundai and Kia engines and they have had to go to the extreme of complete engine replacements under warranty in many cases. Check for yourself with a simple google search. If that’s not bad enough, they make you repair all of the downstream problems caused by the engine issues (eg oil consumption tests, clogged catalytic converter, clean injectors, etc) to the tune of thousands of dollars before the mfg or the dealer will do anything to stand behind their product. Our car has now been in the shop for 3 weeks and we’ve made 0 progress towards resolving the engine issue and have been told there’s nothing else they can do. My recommendation, do your homework and don’t buy a Hyundai! You will be glad you didn’t make the same mistake as me.
I recently purchased a Hyundai Tucson for my daughter to
I recently purchased a Hyundai Tucson for my daughter to drive back and forth to college. The vehicle had a little over 80k miles when we purchased it over the summer. Over the next 6 months we have had the car in the shop 6x all for the same reason, the engine is burning oil at an excessive rate (it’s completely out of oil in less than 1000 miles). Shame on us for not doing more homework but apparently this is a very well known issue with Hyundai and Kia engines and they have had to go to the extreme of complete engine replacements under warranty in many cases. Check for yourself with a simple google search. If that’s not bad enough, they make you repair all of the downstream problems caused by the engine issues (eg oil consumption tests, clogged catalytic converter, clean injectors, etc) to the tune of thousands of dollars before the mfg or the dealer will do anything to stand behind their product. Our car has now been in the shop for 3 weeks and we’ve made 0 progress towards resolving the engine issue and have been told there’s nothing else they can do. My recommendation, do your homework and don’t buy a Hyundai! You will be glad you didn’t make the same mistake as me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Visited dealership to purchase an advertised car.
Visited dealership to purchase an advertised car. Was willing to pay the advertised price but soon learned they tack on an additional $2000.00 for items that any reputable dealer would include.False advertising at its finest. Avoid at all cost!
Visited dealership to purchase an advertised car.
Visited dealership to purchase an advertised car. Was willing to pay the advertised price but soon learned they tack on an additional $2000.00 for items that any reputable dealer would include.False advertising at its finest. Avoid at all cost!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tried Scamming me by upping the price by $2750 to make my
Tried Scamming me by upping the price by $2750 to make my trade look like it was worth more than they were actually giving me for it.
Tried Scamming me by upping the price by $2750 to make my
Tried Scamming me by upping the price by $2750 to make my trade look like it was worth more than they were actually giving me for it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car