McCarthy Blue Springs Hyundai

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3.0
(341 reviews)
Visit McCarthy Blue Springs Hyundai
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 295-6219 (816) 295-6219
Used (816) 295-6316 (816) 295-6316
Service (816) 295-6982 (816) 295-6982

Inventory

See all 306 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2019.
McCarthy Blue Springs Hyundai serving the Kansas City area is proud to be an automotive leader in our community. Since opening our doors we have maintained a solid commitment to our customers offering the widest selection of Hyundai vehicles and ease of purchase.
Whether you are in the market to purchase a new Hyundai a used vehicle or if you need financing options we'll help you find what works for you! Even if you have bad credit or are a first time car buyer you can trust that McCarthy Blue Springs Hyundai will get you into the car of your choice.

Service center

Phone number (816) 295-6982

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

3.0
(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

I recently purchased a Hyundai Tucson for my daughter to

I recently purchased a Hyundai Tucson for my daughter to drive back and forth to college. The vehicle had a little over 80k miles when we purchased it over the summer. Over the next 6 months we have had the car in the shop 6x all for the same reason, the engine is burning oil at an excessive rate (it’s completely out of oil in less than 1000 miles). Shame on us for not doing more homework but apparently this is a very well known issue with Hyundai and Kia engines and they have had to go to the extreme of complete engine replacements under warranty in many cases. Check for yourself with a simple google search. If that’s not bad enough, they make you repair all of the downstream problems caused by the engine issues (eg oil consumption tests, clogged catalytic converter, clean injectors, etc) to the tune of thousands of dollars before the mfg or the dealer will do anything to stand behind their product. Our car has now been in the shop for 3 weeks and we’ve made 0 progress towards resolving the engine issue and have been told there’s nothing else they can do. My recommendation, do your homework and don’t buy a Hyundai! You will be glad you didn’t make the same mistake as me.

1.0

I recently purchased a Hyundai Tucson for my daughter to

I recently purchased a Hyundai Tucson for my daughter to drive back and forth to college. The vehicle had a little over 80k miles when we purchased it over the summer. Over the next 6 months we have had the car in the shop 6x all for the same reason, the engine is burning oil at an excessive rate (it’s completely out of oil in less than 1000 miles). Shame on us for not doing more homework but apparently this is a very well known issue with Hyundai and Kia engines and they have had to go to the extreme of complete engine replacements under warranty in many cases. Check for yourself with a simple google search. If that’s not bad enough, they make you repair all of the downstream problems caused by the engine issues (eg oil consumption tests, clogged catalytic converter, clean injectors, etc) to the tune of thousands of dollars before the mfg or the dealer will do anything to stand behind their product. Our car has now been in the shop for 3 weeks and we’ve made 0 progress towards resolving the engine issue and have been told there’s nothing else they can do. My recommendation, do your homework and don’t buy a Hyundai! You will be glad you didn’t make the same mistake as me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Visited dealership to purchase an advertised car.

Visited dealership to purchase an advertised car. Was willing to pay the advertised price but soon learned they tack on an additional $2000.00 for items that any reputable dealer would include.False advertising at its finest. Avoid at all cost!

1.0

Visited dealership to purchase an advertised car.

Visited dealership to purchase an advertised car. Was willing to pay the advertised price but soon learned they tack on an additional $2000.00 for items that any reputable dealer would include.False advertising at its finest. Avoid at all cost!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

Tried Scamming me by upping the price by $2750 to make my

Tried Scamming me by upping the price by $2750 to make my trade look like it was worth more than they were actually giving me for it.

1.0

Tried Scamming me by upping the price by $2750 to make my

Tried Scamming me by upping the price by $2750 to make my trade look like it was worth more than they were actually giving me for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

Bought a car from them at the beginning of January.

Bought a car from them at the beginning of January. It was a used car sold “as is” with a 30-day warranty. The car started having issues about 10 minutes after driving off the lot. We tried to schedule maintenance promptly but were screwed around with by the service department until the last week of the warranty, where we were told the car would have to be taken to another dealership for work at a time outside of the warranty window. The car became dangerous to drive 4 months after purchase. We took to the dealership to request a solution to the issue 6-months after purchase (their solution was essentially to purchase a better, more expensive car). It has now been 10 months and the car is completely inoperable. We’re currently working to see what it legal options are. Most employees are friendly (keyword: most), but the fact we could not trust their product was extremely disheartening. I liked they acknowledged me (other dealerships would only talk to my husband even though it was me purchasing the car), but even at the 6-month discussion, CarFax showed they did not give the car the full proper inspections or service to sell. We will never buy a car from them again based off this experience alone, and highly recommend either taking the time to fully inspect the car and CarFax before purchase, or going elsewhere.

1.0

Bought a car from them at the beginning of January.

Bought a car from them at the beginning of January. It was a used car sold “as is” with a 30-day warranty. The car started having issues about 10 minutes after driving off the lot. We tried to schedule maintenance promptly but were screwed around with by the service department until the last week of the warranty, where we were told the car would have to be taken to another dealership for work at a time outside of the warranty window. The car became dangerous to drive 4 months after purchase. We took to the dealership to request a solution to the issue 6-months after purchase (their solution was essentially to purchase a better, more expensive car). It has now been 10 months and the car is completely inoperable. We’re currently working to see what it legal options are. Most employees are friendly (keyword: most), but the fact we could not trust their product was extremely disheartening. I liked they acknowledged me (other dealerships would only talk to my husband even though it was me purchasing the car), but even at the 6-month discussion, CarFax showed they did not give the car the full proper inspections or service to sell. We will never buy a car from them again based off this experience alone, and highly recommend either taking the time to fully inspect the car and CarFax before purchase, or going elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

Avoid this place at all costs!

This dealership will say anything for a sale and then screw you over when you bring it in for your “free” oil change. They told us the car had always been serviced and taken care of then gave us an 800 bill for all the things that needed done. AVOID THIS PLACE! They’ll also block you on social media if you post a negative review on their page.

1.0

Avoid this place at all costs!

This dealership will say anything for a sale and then screw you over when you bring it in for your “free” oil change. They told us the car had always been serviced and taken care of then gave us an 800 bill for all the things that needed done. AVOID THIS PLACE! They’ll also block you on social media if you post a negative review on their page.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

False advertising

Have an internet price that they won't honor and then add a $1500 fee on top of that then only offer half of what any dealer offered for trade. Don't waste your time dealing with them.

1.0

False advertising

Have an internet price that they won't honor and then add a $1500 fee on top of that then only offer half of what any dealer offered for trade. Don't waste your time dealing with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

I purchased a new 2022 Santa Fe from this dealer.

I purchased a new 2022 Santa Fe from this dealer. At the time of sale I was told this car had equipment I later discovered it did not have. The salesman at the time of purchase asked me to give him a top score review so he could get $100 from Hyundai. He seemed nice enough and our previous vehicle (2020 Hyundai Palisade) was a good car to I went along. Big mistake Note: Salesman unreachable now. Anyone who went through all the problems we have had with this car would say we bought a lemon. But getting either the dealership or Hyundai USA to accept that is a waste of time. Here are some of the problems: Navigation is worthless. Can’t even find the dealership when asked. Once even wanted to take me to India. The blind side indicator light works some of the time, but is unreliable. I have almost been in a wreck more than once. The scariest of all is that sometimes the Collision/ braking feature turns on on the freeway when there is nothing ahead of me. Again nearly rear ended more than once. Horn only worked half the time - again very dangerous. In car wash when shifting from neutral to drive it sometimes won’t go in to gear, leaving me stuck on the end of the conveyor belt narrowly avoiding rear ending. Add to that little things like molding falling off, a banging noise under the car while in highway, a vanity mirror that is broken because they put a light switch where the mirror folds up so it broke, cargo screen that broke within the first few times of use. Need I go on? McCarthy Hyundai’s response, “Well if we can’t get it to do it for us than there is nothing we can do”. So I made video showing several times some of my complaints. It didn’t matter. The service person said they would schedule an appointment to look at these things but didn’t sound hopeful they would do anything. So I kept the appointment. They said they wouldn’t look at anything (including the fallen off molding) until I signed a paper that I would pay for their diagnostics. I replied “I’m not paying anything”. So they would not look at anything. They know my bumper to bumper warranty is about to run out. Soon they can wash their hands of me for good. I contacted Hyundai USA and they said they can’t do anything about their dealers because they are independently owned. Bottom line: They won’t fix the problems the car they sold me had, and won’t even offer me a trade. It’s all about greed and avoiding responsibility for their crappy car. So I am submitting this review to warn people that if they sell you a non- problem car everything is sunshine. But have problems with their product and they won’t stand behind you. Ironically one of their new sales jingles is “We stand behind you”. Stay away from McCarthy Hyundai.

1.0

I purchased a new 2022 Santa Fe from this dealer.

I purchased a new 2022 Santa Fe from this dealer. At the time of sale I was told this car had equipment I later discovered it did not have. The salesman at the time of purchase asked me to give him a top score review so he could get $100 from Hyundai. He seemed nice enough and our previous vehicle (2020 Hyundai Palisade) was a good car to I went along. Big mistake Note: Salesman unreachable now. Anyone who went through all the problems we have had with this car would say we bought a lemon. But getting either the dealership or Hyundai USA to accept that is a waste of time. Here are some of the problems: Navigation is worthless. Can’t even find the dealership when asked. Once even wanted to take me to India. The blind side indicator light works some of the time, but is unreliable. I have almost been in a wreck more than once. The scariest of all is that sometimes the Collision/ braking feature turns on on the freeway when there is nothing ahead of me. Again nearly rear ended more than once. Horn only worked half the time - again very dangerous. In car wash when shifting from neutral to drive it sometimes won’t go in to gear, leaving me stuck on the end of the conveyor belt narrowly avoiding rear ending. Add to that little things like molding falling off, a banging noise under the car while in highway, a vanity mirror that is broken because they put a light switch where the mirror folds up so it broke, cargo screen that broke within the first few times of use. Need I go on? McCarthy Hyundai’s response, “Well if we can’t get it to do it for us than there is nothing we can do”. So I made video showing several times some of my complaints. It didn’t matter. The service person said they would schedule an appointment to look at these things but didn’t sound hopeful they would do anything. So I kept the appointment. They said they wouldn’t look at anything (including the fallen off molding) until I signed a paper that I would pay for their diagnostics. I replied “I’m not paying anything”. So they would not look at anything. They know my bumper to bumper warranty is about to run out. Soon they can wash their hands of me for good. I contacted Hyundai USA and they said they can’t do anything about their dealers because they are independently owned. Bottom line: They won’t fix the problems the car they sold me had, and won’t even offer me a trade. It’s all about greed and avoiding responsibility for their crappy car. So I am submitting this review to warn people that if they sell you a non- problem car everything is sunshine. But have problems with their product and they won’t stand behind you. Ironically one of their new sales jingles is “We stand behind you”. Stay away from McCarthy Hyundai.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Great Experience

We have had a great experience. We would recommend McCarthy Hyundai to our friends. We bought a 2023 Santa Fe and we love it. Thank you Frank !

5.0

Great Experience

We have had a great experience. We would recommend McCarthy Hyundai to our friends. We bought a 2023 Santa Fe and we love it. Thank you Frank !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

We requested to see a Hyundai Santa Fe hybrid.

We requested to see a Hyundai Santa Fe hybrid. It was never shown to us. Then we asked about pricing. They tacked on a non-negotiable $1500 that we did not want. So essentially it’s false advertising. We went to a different dealership was shown the car we wanted to see and we purchased it.

1.0

We requested to see a Hyundai Santa Fe hybrid.

We requested to see a Hyundai Santa Fe hybrid. It was never shown to us. Then we asked about pricing. They tacked on a non-negotiable $1500 that we did not want. So essentially it’s false advertising. We went to a different dealership was shown the car we wanted to see and we purchased it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

One week check engine light on, $4000 to fix !!!!

Horrible!!! My check engine light came on one week after purchase. $4000 to fix the car, they refuse to help me in anyway. Won’t take my calls at all. I’m completely screwed on the purchase. They knew it was in bad condition and passed it on inspection anyway. Turbocharger on the motor is shot.Even has a visible broken arm to the motor!! No way it should have been sold without disclosing this major damage!!! Horrible business!! Don’t purchase here!!

1.0

One week check engine light on, $4000 to fix !!!!

Horrible!!! My check engine light came on one week after purchase. $4000 to fix the car, they refuse to help me in anyway. Won’t take my calls at all. I’m completely screwed on the purchase. They knew it was in bad condition and passed it on inspection anyway. Turbocharger on the motor is shot.Even has a visible broken arm to the motor!! No way it should have been sold without disclosing this major damage!!! Horrible business!! Don’t purchase here!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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