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Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Audi of Charlotte Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2016

Welcome, Charlotte driver! At our greater Charlotte Audi dealership, we are committed to customer service and satisfaction. Audi of Charlotte is conveniently located in Matthews, NC and serves all of the Carolinas with an exceptional selection of new and used cars. Experience our dealership in person and meet our friendly sales team who will assist you in finding the perfect Audi or give us a call.

...



Be sure to ask about the "Renaldo Certified Signature Warranty - 12 Month/12,000 Mile" available only with the Donald Automotive Group!

"North Carolinas #1 Volume Audi Dealership!"

Service

Oil, Filter Change

Complimentary

Car Wash

Complimentary

Detailing

$139.95

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
807 lifetime reviews. Includes reviews of Audi of Charlotte from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 2, 2018

    Another great experience getting my car serviced at Audi of Charlotte. Securing me with a loaner car as well as having my car washed and fixed and ready... to roll. It was a very easy process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bill Atkins

    Service Consultant

    (4.9) 20 reviews

    Jorge Majia

    Service Concierge

    NOT RATED

  • 4.8 out of 5
    November 1, 2018

    All I encountered were professional and polite. I was never pressured by anyone on any occasion. Refreshing. I had been looking for the right car for... some time, and was at the end of a long day. Audi of Charlotte stop. was my last stop. That's when I met Rich Gouhin. Rich told me more about the car than any other salesperson I had encountered. He did so with a sense of humor, which was refreshing at the end of a long day. I bought that car. I thought it was so cool that he loaded my stereo with some music while I was in with finance. What a nice touch. Marcus Robbins was efficient, personable and professional. I highly recommend the dealership because my experience was so positive. By the way, I love the car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Peppi Bonocore

    Finance Director

    (5.0) 238 reviews

    Richard Gouhin

    Sr. Audi Brand Specialist

    (5.0) 141 reviews

    Marcus Robbins

    Business Manager

    (4.9) 163 reviews

  • 5.0 out of 5
    October 31, 2018

    I purchased a 2018 Audi Q5. All of the employees were professional and warm. They made my car buying experience awesome. My family were treated well and... were out of there in 2 hours.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Peppi Bonocore

    Finance Director

    (5.0) 238 reviews

    Richard Gouhin

    Sr. Audi Brand Specialist

    (5.0) 141 reviews

  • 5.0 out of 5
    October 31, 2018

    I was very pleased with the service I received from Audi of Charlotte. They made the process quick and easy. They explained everything well and addressed... all of my needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Peppi Bonocore

    Finance Director

    (5.0) 238 reviews

    Richard Gouhin

    Sr. Audi Brand Specialist

    (5.0) 141 reviews

    Kyle Andes

    Technologist

    (5.0) 136 reviews

  • 4.8 out of 5
    October 31, 2018

    Turned in my 2016 A4 lease and left with a new 2018 A4. Max was very easy going from the time we started the test drive through the time the new keys were... handed over. He provided a much different sales experience than I was used to. A 'no pressure' sales approach and the effort to put me in a car I really loved went a long way in making this sale happen! I'd recommend Max to anyone considering an Audi or any other luxury brand. In addition to the sales experience, Audi allotted some time with their Technologist to familiarize me with my new purchase. Kyle was extremely helpful in providing an overview of the new technology the car had to offer, which will make the first few weeks of settling in much easier.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick "Max" Montoya

    I'm a 5 STAR RATED ***** Audi Brand Specialist

    (4.9) 133 reviews

    Peppi Bonocore

    Finance Director

    (5.0) 238 reviews

    Kyle Andes

    Technologist

    (5.0) 136 reviews

  • 5.0 out of 5
    October 31, 2018

    Without reservation, I recommend Rich Gouhin and Audi Charlotte! My wife and I had been in the market, for months, for a Q-5. We were fortunate enough... to stumble upon Rich. Immediately, we were impressed by his superior technical knowledge--he builds these cars--along with his patience, honesty, and sense of humor. It took several months before we were ready to make our decision. Patient and thoughtful, Rich equipped us with helpful knowledge along the way. We decided to lease and got a great deal! Rich says he builds relationships, and I can tell you it is true. When our lease is up, we'll go straight to Rich and not waste our time with competitors. Also, I should add that Marcus Robbins and the rest of the Audi Charlotte team have been true professionals. In fact, we are meeting with Kyle in a few weeks so he can introduce us to some of the hidden tech features. HIGHLY RECOMMEND.

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    Does recommend this dealer
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    Worked with:
    Richard Gouhin

    Sr. Audi Brand Specialist

    (5.0) 141 reviews

    Kyle Andes

    Technologist

    (5.0) 136 reviews

    Marcus Robbins

    Business Manager

    (4.9) 163 reviews

  • 5.0 out of 5
    October 31, 2018

    We had a fantastic experience with Max and would not hesitate to recommend him. A true professional and a pleasure to work with. Thanks Max.

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    Does recommend this dealer
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    Worked with:
    Patrick "Max" Montoya

    I'm a 5 STAR RATED ***** Audi Brand Specialist

    (4.9) 133 reviews

  • 4.6 out of 5
    October 31, 2018

    Alyssa was very helpful and pleasant to work with as soon as I entered the building. She was helpful and not pushy at all and had an awesome attitude.... Very helpful with figuring out what model and trim levels I wanted.

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    Does recommend this dealer
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    Worked with:
    Alyssa Edwards

    Audi Brand Specialist

    (5.0) 11 reviews

  • 5.0 out of 5
    October 29, 2018

    Alyssa at Audi of Charlotte was wonderful. No high pressure sales tactics. Very helpful and knowledgeable about the products. I was extremely satisfied... with my experience at the dealership . Would highly recommend Alyssa and the Audi dealership at Charlotte.

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    Does recommend this dealer
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    Worked with:
    Alyssa Edwards

    Audi Brand Specialist

    (5.0) 11 reviews

  • 3.4 out of 5
    October 25, 2018

    Walter walked up to me as I was looking at the used Audi's and the first words out of his mouth after I asked if I could test drive a car was "I'm sure... you would love to drive a 60 thousand dollar car but my time is really valuable...". I had a pleasant experience with other employees here but I wasn't impressed with his car-side manner. I hope me taking my business further north helps him learn some small lesson about not reading a book by his cover.

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    Does not recommend this dealer
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    Worked with:
    Walter Shelton

    Audi Brand Specialist

    (4.9) 124 reviews

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