Audi of Charlotte Hours
Welcome, Charlotte driver! At our greater Charlotte Audi dealership, we are committed to customer service and satisfaction. Audi of Charlotte is conveniently located in Matthews, NC and serves all of the Carolinas with an exceptional selection of new and used cars. Experience our dealership in person and meet our friendly sales team who will assist you in finding the perfect Audi or give us a call.
Be sure to ask about the "Renaldo Certified Signature Warranty - 12 Month/12,000 Mile" available only with the Donald Automotive Group!
"North Carolinas #1 Volume Audi Dealership!"
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Another great experience getting my car serviced at Audi of Charlotte. Securing me with a loaner car as well as having my car washed and fixed and ready... to roll. It was a very easy process.
All I encountered were professional and polite. I was never pressured by anyone on any occasion. Refreshing. I had been looking for the right car for... some time, and was at the end of a long day. Audi of Charlotte stop. was my last stop. That's when I met Rich Gouhin. Rich told me more about the car than any other salesperson I had encountered. He did so with a sense of humor, which was refreshing at the end of a long day. I bought that car. I thought it was so cool that he loaded my stereo with some music while I was in with finance. What a nice touch. Marcus Robbins was efficient, personable and professional. I highly recommend the dealership because my experience was so positive. By the way, I love the car!
I purchased a 2018 Audi Q5. All of the employees were professional and warm. They made my car buying experience awesome. My family were treated well and... were out of there in 2 hours.
I was very pleased with the service I received from Audi of Charlotte. They made the process quick and easy. They explained everything well and addressed... all of my needs.
Turned in my 2016 A4 lease and left with a new 2018 A4. Max was very easy going from the time we started the test drive through the time the new keys were... handed over. He provided a much different sales experience than I was used to. A 'no pressure' sales approach and the effort to put me in a car I really loved went a long way in making this sale happen! I'd recommend Max to anyone considering an Audi or any other luxury brand. In addition to the sales experience, Audi allotted some time with their Technologist to familiarize me with my new purchase. Kyle was extremely helpful in providing an overview of the new technology the car had to offer, which will make the first few weeks of settling in much easier.
Without reservation, I recommend Rich Gouhin and Audi Charlotte! My wife and I had been in the market, for months, for a Q-5. We were fortunate enough... to stumble upon Rich. Immediately, we were impressed by his superior technical knowledge--he builds these cars--along with his patience, honesty, and sense of humor. It took several months before we were ready to make our decision. Patient and thoughtful, Rich equipped us with helpful knowledge along the way. We decided to lease and got a great deal! Rich says he builds relationships, and I can tell you it is true. When our lease is up, we'll go straight to Rich and not waste our time with competitors. Also, I should add that Marcus Robbins and the rest of the Audi Charlotte team have been true professionals. In fact, we are meeting with Kyle in a few weeks so he can introduce us to some of the hidden tech features. HIGHLY RECOMMEND.
We had a fantastic experience with Max and would not hesitate to recommend him. A true professional and a pleasure to work with. Thanks Max.
Alyssa was very helpful and pleasant to work with as soon as I entered the building. She was helpful and not pushy at all and had an awesome attitude.... Very helpful with figuring out what model and trim levels I wanted.
Alyssa at Audi of Charlotte was wonderful. No high pressure sales tactics. Very helpful and knowledgeable about the products. I was extremely satisfied... with my experience at the dealership . Would highly recommend Alyssa and the Audi dealership at Charlotte.
Walter walked up to me as I was looking at the used Audi's and the first words out of his mouth after I asked if I could test drive a car was "I'm sure... you would love to drive a 60 thousand dollar car but my time is really valuable...". I had a pleasant experience with other employees here but I wasn't impressed with his car-side manner. I hope me taking my business further north helps him learn some small lesson about not reading a book by his cover.