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Reviews

Average Ratings

5.0
6 lifetime reviews.
  • Not our first rodeo at this dealership !

    Just purchased an Acura RDX. Also purchased an Acura TL a couple of months ago for my son. Excellent service all the way around. Not pushy and ver...


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    Just purchased an Acura RDX. Also purchased an Acura TL a couple of months ago for my son. Excellent service all the way around. Not pushy and very accommodating. Makes car buying a truly pleasant experience. Their service department is also top notch. Work always done correctly and in a timely manner. Friendly, knowledgeable staff. Thanks guys !! ¿¿¿

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Avoid this dealership.

    This dealership wasted three hours of my time. I was there to purchase a 2007 Acura MDX that was advertised on the internet. After driving the car...


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    This dealership wasted three hours of my time. I was there to purchase a 2007 Acura MDX that was advertised on the internet. After driving the car we feel in love with it. We made an offer on the car and then the Sales Manager accepted. I told the Salesman that I had X amount of money in cash in my pocket and that is all I can pay due to being on a fixed income, he told me that the offer was good plus I would pay Tax, Title, and Registration. We agreed and waited for the paperwork to be completed and the car to be cleaned. Upon completing the paperwork we were quoted Five Hundred dollars over the agreed upon charges, when we asked why we were told it was a dealer fee, which was not disclosed until we were hooked and ready to pay. We told him to remove the charge or we walked, he refused saying it was state law, which was a lie, so we picked up our money from the desk and walked out. I guess most people just go ahead and pay the charge but when they pulled this slick trick on us it didn't work. Five Hundred extra dollars on each vehicle sold is a pretty good profit.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Buyer beware

    I tried to negotiate price. They told me to ask bank what they would offer. Bank stated I should get price with them first. Tim Smith acura told m...


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    I tried to negotiate price. They told me to ask bank what they would offer. Bank stated I should get price with them first. Tim Smith acura told me to make an offer. When I did they did not return my phone call and this happened on more than one occasion with them. After two weeks, I just gave up and went to shop elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • STAY AWAY …

    This dealer is a small town, poorly run operation. We tried to buy new car here only to have to wait on the manager / owner get back from his lunc...


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    This dealer is a small town, poorly run operation. We tried to buy new car here only to have to wait on the manager / owner get back from his lunch break… then no introduction or apology. BUYER BEWARE… we saved approx 3-4 K at another dealer… I have bought many cars and this was by far the worst. I'm very glad we walked ….

    Does not recommend this dealer
    Did not make a purchase
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  • Worst Acura dealer in the country

    If you are shopping for an Acura, drive a 100 miles extra and go to Tallahassee. This dealer is unethical and will change things on you after agre...


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    If you are shopping for an Acura, drive a 100 miles extra and go to Tallahassee. This dealer is unethical and will change things on you after agreeing to the price. The service department is just as bad and never gets the repairs right the first time. Seems like the fish stinks from top down. Managers and employees dont care and dont return calls when you try to address issues. I have owned an Acura for 20+ years and by far this is the worst dealer.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Renigged on an agreed price...Wouldn't return call

    We had negotiated a price on a new Acura MDX on a Saturday. It was after closing so we told our sales person, Jennifer Hart, that we would get bac...


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    We had negotiated a price on a new Acura MDX on a Saturday. It was after closing so we told our sales person, Jennifer Hart, that we would get back with her on Monday, giving us a chance to check our bank for financing. I called her that morning and asked if they'd install a couple of options to sweeten the deal. Over 2 hours later she informed that she had spoken to the owner and that not would they not install any options, but he wouldn't have offered the sale price we were quoted on Saturday if he'd been there. I told her I'd let her know if we changed our mind and hung up. A little while later I emailed her thanking her for her efforts and to keep us in mind if something similar came up for sale. My husband, knowing how disappointed I was, tried to surprise me and called her to make the deal. He left her a message and she never called back. I was so disappointed losing out on the MDX when I realized that he had tried and she wouldn't respond.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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