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HMI module on our 2016 Chevrolet Colorado went out. Repair (replacement really) was taken care of within a reasonable amount of time. We did have to... return the truck again because there was an issue on the communications bus between the computer, radio, and HMI module that was cleared up by resetting all three.
While we are sorry to hear that you had concerns with your Colorado, Mr. David. We are happy knowing that our service team was able to get you on the ...road again quickly. Come back and see us.
Routine maintenance was done in timely manner and expertly.
Thank you for taking the time to leave us this review, Bill. We appreciate your business.
A "no pressure" sale with a very good selection of automobiles. Sales Manager was friendly and helped us get a good deal that met our needs. This is... definitely the best experience I have ever had at a car dealer.
Overall terrible experience. Potential lemon law case. Was sold a new vehicle, found out that it was damaged before it got to me. Took many hours on... my part to do all the legwork to even get the dealership to take in the vehicle to fix it. They have it now and have not guaranteed me that they'll pay for the repairs, and have not given me a date that my vehicle will be finished. Have gotten rude service from general management and have not been able to find people that seem to care at all about the fact that I was sold a damaged vehicle as new. Currently looking into lemon law lawyers to explore my options.
Mr. Powell your review was passed along to our Management. We understand your concerns are being addressed by the GM, Dave Dilauro.
Was told it would take about an hour but took 2 1/2 hours
This was my first oil change for my new car. This was my 7500 vehicle oil change. The only thing that was odd about this experience was that my next oil... change was set at 12000 miles or when the oil life reaches twenty percent. I haven't had time to talk to the service department about the short interval oil change. Btw, I own a 1997 Ford Explorer with 197000 miles on it and the oil change interval on that thing is one year or 15000 miles because I use Mobil 1 high mileage synthetic oil for that vehicle. Overall the experience was great. I just wish dealerships that sell American brand vehicles would start to provide some courtesy services like washing your vehicle prior to returning it to you after a service. Every time I take my wife's 2011 Volvo into a dealership they wash the exterior and vacuum the floor. I would be willing to wait an extra thirty minutes to get my car back cleaned and washed since I bought it at this dealership and I didn't just by a $25K car.
Friendly, calm environment with staff having positive attitude who are informative of the buying process. Personable staff, making you feel great about... a huge investment. Thank you Tim for being the one to sell!
Mr Tim Spears was right on time! He was professional and very through in explaining my new truck features. Will was pleasant very personable. Overall awesome... group of people. I drove over 2 hours just to deal with this dealership because of the communication they provided while I was working this week. Mr Jim was quick in providing all the answers to my questions- love love my new Silverado
Great service and I was in and out with very courtesy treatment
Eddie at Sandy and Bubbas in Milton Fl was very friendly and helpful. He did a great job earning our business and I will definitely be doing business with... him in the future.