Napleton Aston Martin Maserati

4.8
(1,010 reviews)
Visit Napleton Aston Martin Maserati
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00pm–5:00pm
Sunday Closed Closed
2024 state dealer award View 11 awards
2024 state dealer award 2023 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (630) 984-6215 (630) 984-6215
Used (630) 984-5007 (630) 984-5007
Service (630) 984-5006 (630) 984-5006

Inventory

See all 149 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2009.
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan a strong work ethic and a belief in common courtesy he opened the Napleton Buick Service Station. Francis Napleton Edward's son was by his side to help foster the growth of the young business in its early years.

Napleton's first dealership was a DeSoto franchise and when that brand was discontinued with little warning Napleton quickly aligned itself with another Chrysler nameplate Plymouth eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service value
Second to None Since 1931

Service center

Phone number (630) 984-5006

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00pm–5:00pm
Sunday
Closed

Meet our employees

View all 10 employees View less employees

Reviews

4.8
(1,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Aston Martin Maserati from DealerRater.

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5.0

Agnes was very helpful through out the buying process and

Agnes was very helpful through out the buying process and went above and beyond to make sure that I was taken care of during the whole purchase process. I can’t say enough that she is the best in the business and will not lead you on or waste your time.

5.0

Agnes was very helpful through out the buying process and

Agnes was very helpful through out the buying process and went above and beyond to make sure that I was taken care of during the whole purchase process. I can’t say enough that she is the best in the business and will not lead you on or waste your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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5.0

Just what to thank Agnes for a great job, she's the best

Just what to thank Agnes for a great job, she's the best she helped me select the car I wanted explaining all details, of the car and pricing and quality.

5.0

Just what to thank Agnes for a great job, she's the best

Just what to thank Agnes for a great job, she's the best she helped me select the car I wanted explaining all details, of the car and pricing and quality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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5.0

Great experience!

Great experience! Made purchasing a car simple. Much appreciated. Agnes was amazing! I recommend her and this dealership if you want any easy purchase of an amazing automobile. Thanks!

5.0

Great experience!

Great experience! Made purchasing a car simple. Much appreciated. Agnes was amazing! I recommend her and this dealership if you want any easy purchase of an amazing automobile. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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2.0

I recently purchased a vehicle at this dealership and

I recently purchased a vehicle at this dealership and upon arrival I was semi impressed. Although renovations were being made at the time, it was a nice dealership and the customer service was great but after I purchased my vehicle I received my warranty paperwork in the mail a few weeks later which was not what we agreed to or what I had paid for so I reached out and spoke to the finance department manager who sold me the extended warranty. He agreed there was an error and said they would take care of it immediately but after several weeks later, multiple phone calls and emails I have not received any follow up correspondence from them in almost 90 days. Most of the calls now get transferred to voicemail but never returned. I would be very careful when purchasing or extending your warranty with this dealership because the terms and agreement you pay for may not be what you get and your calls may get ignored once the sell has been completed!

2.0

I recently purchased a vehicle at this dealership and

I recently purchased a vehicle at this dealership and upon arrival I was semi impressed. Although renovations were being made at the time, it was a nice dealership and the customer service was great but after I purchased my vehicle I received my warranty paperwork in the mail a few weeks later which was not what we agreed to or what I had paid for so I reached out and spoke to the finance department manager who sold me the extended warranty. He agreed there was an error and said they would take care of it immediately but after several weeks later, multiple phone calls and emails I have not received any follow up correspondence from them in almost 90 days. Most of the calls now get transferred to voicemail but never returned. I would be very careful when purchasing or extending your warranty with this dealership because the terms and agreement you pay for may not be what you get and your calls may get ignored once the sell has been completed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for bringing this matter to our attention. We regret that you had this experience with us. We have informed the management someone will reach out to you soon.

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5.0

Agnes & Margaret were great to work with!

Agnes & Margaret were great to work with! Process was smooth and painless. They didn’t have any hidden costs or try to push add-ons. I will definitely look to purchase from them again.

5.0

Agnes & Margaret were great to work with!

Agnes & Margaret were great to work with! Process was smooth and painless. They didn’t have any hidden costs or try to push add-ons. I will definitely look to purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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5.0

Having purchased many special cars throughout my personal

Having purchased many special cars throughout my personal collector career, Understanding and thorough care from Napleton Aston Martin was exemplary.. Agnes and Margaret touched on every detail to clarify any unknown. As well as their fine financial staff. This experience brought another dream car to come true… smoothly.

5.0

Having purchased many special cars throughout my personal

Having purchased many special cars throughout my personal collector career, Understanding and thorough care from Napleton Aston Martin was exemplary.. Agnes and Margaret touched on every detail to clarify any unknown. As well as their fine financial staff. This experience brought another dream car to come true… smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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5.0

Outstanding sales team!

Outstanding sales team! I had never considered a car purchase out of sate, no less across the country! But they made that feel exactly like picking it up next door. Zero hiccups, perfectly seamless sale from start to finish. Don’t limit yourself - up your game nationwide and get what you really want from someone you feel good about working with. Napelton sincerely believes in making sure you’re truly happy with every step of your purchase - including checking in after. I’ve never seen that level of care and attention from any dealership before. I’m quite sure I’ll be back.

5.0

Outstanding sales team!

Outstanding sales team! I had never considered a car purchase out of sate, no less across the country! But they made that feel exactly like picking it up next door. Zero hiccups, perfectly seamless sale from start to finish. Don’t limit yourself - up your game nationwide and get what you really want from someone you feel good about working with. Napelton sincerely believes in making sure you’re truly happy with every step of your purchase - including checking in after. I’ve never seen that level of care and attention from any dealership before. I’m quite sure I’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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1.0

Price gouging at its finest.

Price gouging at its finest. I attempted to purchase a Mercedes Benz amg gts from this dealership and asked if they would consider a price reduction. I was informed they sell all their cars at full list prices. They are not flexible even though their ad is flagged with HIGH PRICE in bright red letters. Perry (general manager) told me to buy a Mercedes at another dealership because they do not reduce prices. I believe I will take his advice and spend my hard earned money with a dealership who values people and building long term business relationships. Buy a car here if you want to overspend thousands of dollars. They are arrogant and condescending. If their owner only knew how new potential buyers are treated, they would all be looking for another job.

1.0

Price gouging at its finest.

Price gouging at its finest. I attempted to purchase a Mercedes Benz amg gts from this dealership and asked if they would consider a price reduction. I was informed they sell all their cars at full list prices. They are not flexible even though their ad is flagged with HIGH PRICE in bright red letters. Perry (general manager) told me to buy a Mercedes at another dealership because they do not reduce prices. I believe I will take his advice and spend my hard earned money with a dealership who values people and building long term business relationships. Buy a car here if you want to overspend thousands of dollars. They are arrogant and condescending. If their owner only knew how new potential buyers are treated, they would all be looking for another job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at (312) 888-2967 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

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5.0

Outstanding sales team!

Outstanding sales team! I had never considered a car purchase out of sate, no less across the country! But they made that feel exactly like picking it up next door. Zero hiccups, perfectly seamless sale from start to finish. Don’t limit yourself - up your game nationwide and get what you really want from someone you feel good about working with. Napelton sincerely believes in making sure you’re truly happy with every step of your purchase - including checking in after. I’ve never seen that level of care and attention from any dealership before. I’m quite sure I’ll be back.

5.0

Outstanding sales team!

Outstanding sales team! I had never considered a car purchase out of sate, no less across the country! But they made that feel exactly like picking it up next door. Zero hiccups, perfectly seamless sale from start to finish. Don’t limit yourself - up your game nationwide and get what you really want from someone you feel good about working with. Napelton sincerely believes in making sure you’re truly happy with every step of your purchase - including checking in after. I’ve never seen that level of care and attention from any dealership before. I’m quite sure I’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Christopher, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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5.0

No pressure.

No pressure. Buying process was fast and easy. It was a pleasure to do business with.

5.0

No pressure.

No pressure. Buying process was fast and easy. It was a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for sharing your recent experience with us, Thomas! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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