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Used 866-505-9533 Email Dealer
Service 888-622-2399

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Reviews

Average Ratings

5.0
83 lifetime reviews.
  • Excellent Customer Service and Outstanding Service

    I have had the Downtown Audi dealer service my car since I had it shipped to California from Illinois. Valentin is an outstanding Service Represen...

    Dealer Response

    Hello there, Thank you for taking the time to let us know how our service department is doing. Your feedback and business is highly appreciated b...


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    I have had the Downtown Audi dealer service my car since I had it shipped to California from Illinois. Valentin is an outstanding Service Representative. He is honest, keeps you informed and does great work. I would highly recommend this dealership for service and highly recommend Valentin.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello there, Thank you for taking the time to let us know how our service department is doing. Your feedback and business is highly appreciated by Audi of Downtown LA. We look forward to seeing you during your next visit back in Los Angeles. Best Regards, Brianna Tomaselli Social Media Manager Audi DTLA


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  • DTLA Audi

    Because of Valentine Rautescu and the rest of the Audi of DTLA staff, we take our car there for service even though we live much closer to a diffe...


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    Because of Valentine Rautescu and the rest of the Audi of DTLA staff, we take our car there for service even though we live much closer to a different Audi dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Shopping for an Audi

    I was looking for a new car and saw the Audi A3 E-Tron. I new it was the car I wanted so I went car pricing on line. I eventually found a good de...


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    I was looking for a new car and saw the Audi A3 E-Tron. I new it was the car I wanted so I went car pricing on line. I eventually found a good deal and talked to the internet manager Mesfin Haile. From previous experiences the price is not always the same as what they advertise but Mesfin worked with me on the phone and gave me all the info and pricing details. He assured me that the price was correct. He ordered the car and had it ready to test drive once I got there. It drove beautifully and was the one we wanted. The price was exactly what he told me over the phone. Mesfin made the car buying experience quick and very easy. It was a pleasure purchasing the car from him we highly recommend him!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Teacher

    Absolutely excellent customer service! Eddie Perez treats you like family!


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    Absolutely excellent customer service! Eddie Perez treats you like family!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Above and Beyond 5 Star Customer Service!

    I just bought my Audi A-4 from this Downtown LA dealership my Sales Representative Ryan S. provided the up most professional car buying experience...


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    I just bought my Audi A-4 from this Downtown LA dealership my Sales Representative Ryan S. provided the up most professional car buying experience. He was very honest with me about everything from financing to the car specific details. He was incredibly knowledgeable and answered all my questions and never once used high pressure sales tactics like other dealerships. My brother who came with me was impressed with the VIP Concierge service Ryan and Mesfin provided from the start. He joked Toyota dealerships never take care of customers like Audi Downtown LA does. I would highly recommended to see Ryan Schlesinger next time you're in the market for an Audi.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Customer Service

    Audi of Downtown L.A is very likely the best service for an Audi car in LA area and Valentin Rautescu stands out as the best person there. Very kn...


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    Audi of Downtown L.A is very likely the best service for an Audi car in LA area and Valentin Rautescu stands out as the best person there. Very knowledgeable and excellent customer service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • always reliable

    I recommend Audi of Downtown in LA. They are always reliable and great to work with. Eddie Perez one of the service reps continues to be one of ...


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    I recommend Audi of Downtown in LA. They are always reliable and great to work with. Eddie Perez one of the service reps continues to be one of their assets. Thanks.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The most painless car buying experience!

    Amir Khoury provided us with excellent support. He made the entire car buying experience painless and we got a great deal... Thank you Amir!


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    Amir Khoury provided us with excellent support. He made the entire car buying experience painless and we got a great deal... Thank you Amir!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My Experience

    I contacted Audi DTLA through the website, and Mesfin Haile emailed me the day of. My experience with Mesfin was excellent. I told him that I wa...


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    I contacted Audi DTLA through the website, and Mesfin Haile emailed me the day of. My experience with Mesfin was excellent. I told him that I was interested in obtaining a low mileage lease for an A3 or A4 with navigation. I also told him that I was looking to put $0 down and keep the payments under $400/month. First of all, he recommended the A4 over the A3 due to the size difference as well as a newly upgraded A4 interior. Recommended that I do not get navigation since I do not drive much since I take the subway to work, and said that the Android Auto function will be sufficient for my purposes. I told him the color I wanted, and he was able to get to a number I was fine with. We scheduled an appointment to meet later that week. Also, he answered all the questions I had regarding turning in leased cars for another dealership. When I came in, Mesfin greeted me but had to attend to customers that were there before me. He put me in the hands of Kit who was also very helpful. After waiting for the paperwork, I met with the finance person (I forgot his name) who was really helpful. He didn't try to upsell anything, but did recommend to take the return insurance that covers up to 10K in normal wear and tear. THrough my experience with leases, I've had to pay 2-3K to fix damages. The insurance plan cost around 1400 so it made sense to get it. Everyone I interacted with was extremely helpful, did not upsell, and I felt they genuinely put my interests first.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Downtown LA

    I have been going to Audi DTLA for years. David Yi is my go-to man. Every time I walk in I am greeted with friendly faces and they always go above...


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    I have been going to Audi DTLA for years. David Yi is my go-to man. Every time I walk in I am greeted with friendly faces and they always go above and beyond to help me. David will make sure you get what you want within your budget and most importantly honest.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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