Reviews

Average Ratings

5.0
114 lifetime reviews.
  • Can't Beat Downtown Audi

    Whether living in Santa Monica, Beverly Hills or now the Valley, I still insist on doing business with Dowtown Audi. Their quality of service can...


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    Whether living in Santa Monica, Beverly Hills or now the Valley, I still insist on doing business with Dowtown Audi. Their quality of service can not be beat. I personally work with Nabeel El Esrawi, Ark Zakharyan and Preston Jimenez and I could not ask for a better relationship. I love the product and could not imagine getting it from any other dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service Department

    Freddy really keeps you in the loop without you having to do the leg work to find out the status of your vehicle.


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    Freddy really keeps you in the loop without you having to do the leg work to find out the status of your vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Audi Q5 Recent Service

    I have been buying and having serviced my Audis at Audi Downtown LA for the last 25 years. Valentine Rautescu has been my Service Representative a...


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    I have been buying and having serviced my Audis at Audi Downtown LA for the last 25 years. Valentine Rautescu has been my Service Representative all this time and has given me superior repair service. I trust his judgement and feel that he is always looking out for my best interest and has represented Downtown Audi in the most professional way. In a world of anonoymous computer buying where the dealer is just a number, Audi of Downtown LA stands out with superior professional service provided by their technical team and Service Representatives like Valentine Rautescu.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Preston Jimenez from downtown Audi is awesome

    Always a pleasure to visit Downtown Audi. Preston is great and easy to talk to... My kids like him too. Keep up the good work Preston!!!!


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    Always a pleasure to visit Downtown Audi. Preston is great and easy to talk to... My kids like him too. Keep up the good work Preston!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My Dream Prius!

    It was an absolute pleasure working with Mesfin Haile of Audi of Downtown L.A.. The process was hassle free and Mesfin was very easy to work with....


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    It was an absolute pleasure working with Mesfin Haile of Audi of Downtown L.A.. The process was hassle free and Mesfin was very easy to work with. I especially appreciated the very straight forward approach and negotiation via email. When I arrived the car was ready and it was minutes before I drove away with my Prius. I would highly recommend anyone to reach out to Mr. Haile for a pleasant shopping experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A Class Act

    After months of researching luxury mid-sized SUV's, I'd finally settled on the Q7. Once I figured out the packages and options I wanted, I reached...


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    After months of researching luxury mid-sized SUV's, I'd finally settled on the Q7. Once I figured out the packages and options I wanted, I reached out to four Audi dealers in SoCal online. Zorik Garibyan (zgaribyan@dtlamotors.com is his direct email for anyone interested in getting an Audi) was the first to respond, and he gave me his best quote right out of the gate. Nobody could touch it, or even come close. I asked him to run several different scenarios for me (all via text) and he did. He was gracious, patient and prompt. An hour later, we drove down and met him in person; the car had been washed and was waiting for us out front. Susana Zhang, who is an absolute doll, gave us a thorough orientation of the entire car (she knew that car inside and out), and Ricky Orozco was the finance manager who handled all of the paperwork. He was so personable, efficient and bada bing, we were done in 45 minutes! Zorik delivered exactly what he'd promised and quoted me - the only surprise was how wonderful the whole team was to work with. They've already followed up, asking me if I have any questions or need anything at all. This place is a class act and I took notes on how they roll out the red carpet to implement in my own business!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • What a great experience

    This was my first time working with Audi of Downtown LA, (but certainly not my last). I had already decided on the exact Audi I wanted and so star...


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    This was my first time working with Audi of Downtown LA, (but certainly not my last). I had already decided on the exact Audi I wanted and so started my search. It took a few weeks to find my perfect Audi; Audi of Downtown LA had the best price and a great reputation. As soon as I arrived, Kit Chieng greeted me and showed me around the car, explaining all the cool features and tech. He never touch on the price, nor tried to "sell" me the car. Susana Zhang took me out for a test ride. Such a relaxing experience, forgot I was on a test drive. I knew that I wanted that very Audi, but took the night to think about it. Funny that neither Kit, nor Susana looked surprised to see me the next morning; such a beautiful car! Kit's Audi knowledge and calm demeanor and professionalism made the transaction so effortless - never rushed. Susana and I chatted while they detailed my car and as soon as it was ready, the fun part began. Susana when through every function, option, button and knob in the car with me. Kinda cool how excited she was about the car and for me. When Kit and Susana say "welcome to the family", they mean it. I don't want to say "it was a great buying experience", because it never felt like I was buying anything. It was simply "a great experience"; I was able to meet some genuinely honest and caring folks while I picked up a great Audi!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Eddie Perez 5 Star ***** Service and Repairs!

    An Exceptional Experience from beginning to end! I worked with Eddie Perez and he represents the real deal of service at Downtown LA Audi. Servic...


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    An Exceptional Experience from beginning to end! I worked with Eddie Perez and he represents the real deal of service at Downtown LA Audi. Service, Followup, and Satisfaction is what they offer. I will be back! Thank You. Remy Ungerer

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Amazing Service!!!

    Amazing Service! Great Communication! Pleasure dealing with the people working there...


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    Amazing Service! Great Communication! Pleasure dealing with the people working there...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • great service

    Luka tukvade was an unbelievable help in me finding my first car in La. I went in thinking I wanted an Audi and he showed me a Mercedes, that afte...


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    Luka tukvade was an unbelievable help in me finding my first car in La. I went in thinking I wanted an Audi and he showed me a Mercedes, that after getting to know me, he knew I would like best. I am very happy with it and the service as a whole.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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