[{"id":415757,"personPtyId":40188885,"firstName":"Matt","lastName":"Fortin","titleText":"Senior Sales Consultant","emailTxt":"MFortin@ParksofGainesville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/841abb8be9ae.jpg","drDealerId":31291,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":484417,"personPtyId":40205412,"firstName":"Raymond","lastName":"McDowell","titleText":"Sales Consultant","emailTxt":"RMcDowell@ParksofGainesville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/170f12c9e285.jpg","drDealerId":31291,"dealerEmpStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":544233,"personPtyId":49588776,"firstName":"Matt","lastName":"Chesonis","titleText":"Finance and Information Officer","emailTxt":"MChesonis@ParksofGainesville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/9c46f0812807.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":428505,"firstName":"Georgio","lastName":"Rodriguez","titleText":"Sales Manager","emailTxt":"GRodriguez@ParksofGainesville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/069f43d1a2df.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":442317,"personPtyId":40202895,"firstName":"Pat","lastName":"Breheim","titleText":"Service Writer","emailTxt":"PBreheim@ParksofGainesville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/4fb1d739658c.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":485115,"personPtyId":44954479,"firstName":"George","lastName":"Plourde","titleText":"Finance/Information Mgr.","emailTxt":"GPlourde@ParksofGainesville.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/213cd12429ef.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":549433,"personPtyId":52065668,"firstName":"Harold","lastName":"Miles","titleText":"Sales Consultant","emailTxt":"HMiles@ParksofGainesville.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/cf5f3b8c42dd.jpg","drDealerId":31291,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1041379200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":271347,"firstName":"Mario","lastName":"Lutchman","titleText":"Sales Manager Ford/Lincoln","emailTxt":"mlutchman@parksofgainesville.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":68,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/cc620d6b0886.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":30231,"firstName":"Bill","lastName":"Stoufer","titleText":"Service Advisor","emailTxt":"bstoufer@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/d322c612da40.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271359,"firstName":"Gus","lastName":"Duvall","titleText":"Service Advisor","emailTxt":"gduvall@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/474dbbbc581d.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":372028,"personPtyId":40186240,"firstName":"Eric","lastName":"Duke","titleText":"Ford Service Manager","emailTxt":"EDuke@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/d480adc7b690.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":583735,"firstName":"Daniel","lastName":"Monsanto","titleText":"Sales Consultant","shortBioText":"I promise to do my best to make sure all my customers walk out of here with a smile (and a car).","emailTxt":"DMonsanto@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/b70f8adc34c8.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517254,"personPtyId":41993818,"firstName":"Garry","lastName":"Connors","titleText":"General Sales Manager","emailTxt":"GConnors@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/e8576be3c19b.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":36339,"firstName":"John","lastName":"Lanza","titleText":"General Manager","emailTxt":"jlanza@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/73762e1300e8.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":583731,"firstName":"Mario","lastName":"Ayala","titleText":"Sales Consultant","emailTxt":"MAyala@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/9e08f8b81961.jpg","drDealerId":31291,"dealerEmpStartDtUtc":"1551398400","industryStartDtUtc":"1551398400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":271336,"firstName":"Weir","lastName":"Alexander","titleText":"Dealer Trade","emailTxt":"walexander@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/7bfb39e35132.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":271394,"firstName":"C.J.","lastName":"Cowart","titleText":"Service Technician","emailTxt":"ccowart@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/ddabf8a10e17.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":442318,"personPtyId":40202564,"firstName":"Jimmy","lastName":"Carter","titleText":"Service Writer","emailTxt":"JCarter@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/2d00f9a9dea4.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271434,"personPtyId":40177797,"firstName":"Kris","lastName":"Smith","titleText":"Ford Parts Manager","emailTxt":"ksmith@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/2fb33247d2c2.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":271429,"firstName":"Shane","lastName":"Huggins","titleText":"Parts Sales","emailTxt":"shuggins@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/df98175009f0.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":442316,"personPtyId":40202870,"firstName":"Tracy","lastName":"Lee","titleText":"Service Writer","emailTxt":"TLee@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/03590509d8ce.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271405,"firstName":"Aram","lastName":"Petit","titleText":"Service Technician","emailTxt":"apetit@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/c0631a3e28d2.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":583725,"firstName":"Brad","lastName":"Craig","titleText":"Service Lane Manager","emailTxt":"BCraig@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/0b533cbacdb8.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271403,"firstName":"Brad","lastName":"Nixon","titleText":"Service Technician","emailTxt":"bnixon@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/471b0b9c23b8.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271440,"firstName":"Brooke","lastName":"Browers","titleText":"Billing/Accounts Receiveables","emailTxt":"bbrower@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/e0611b1fee0e.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":271373,"firstName":"Chad","lastName":"Mathes","titleText":"Senior Master Technician","emailTxt":"cmathes@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/93afee17cedc.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271399,"firstName":"Charlie","lastName":"Hunt","titleText":"Service Technician","emailTxt":"chunt@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/a3c28d8b3fd0.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271433,"personPtyId":40177348,"firstName":"Chris","lastName":"Peterson","titleText":"Parts Sales","emailTxt":"cpeterson@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/fa8e0f4c5116.jpg","drDealerId":31291,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":568219,"firstName":"Christina","lastName":"Robinson","titleText":"Service Writer","emailTxt":"CRobinson@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271388,"firstName":"Dana","lastName":"Broderson","titleText":"Master Technician","emailTxt":"dbroderson@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/ccd45566626d.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271395,"firstName":"Daniel","lastName":"Criswell","titleText":"Service Technician","emailTxt":"dcriswell@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/59ba96234378.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":583728,"firstName":"Dennis","lastName":"Goodman","titleText":"Service Writer","emailTxt":"DGoodman@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/ba3a47d6dce8.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":583732,"firstName":"Franklen","lastName":"Lockhart","titleText":"Sales Consultant","emailTxt":"FLockhart@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/365f317c7850.jpg","drDealerId":31291,"dealerEmpStartDtUtc":"1548979200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":271391,"firstName":"Jim","lastName":"Smith","titleText":"Master Technician","emailTxt":"jsmith@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/585f5e61795d.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":484436,"firstName":"Kayla","lastName":"Zschaeck","titleText":"Rebate and Incentives","emailTxt":"KZschaeck@ParksofGainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/9e1c5819df4d.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":271401,"firstName":"Kenneth","lastName":"Negron","titleText":"Service Technician","emailTxt":"knegron@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/55b14b0f4a01.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271406,"firstName":"Mark","lastName":"Schwab","titleText":"Service Technician","emailTxt":"mschwab@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/aacb55be8e8b.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271396,"firstName":"Preston","lastName":"Freeman","titleText":"Service Technician","emailTxt":"pfreeman@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/a168f5b9a604.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":271431,"firstName":"Robert","lastName":"Dempsey","titleText":"Parts Sales","emailTxt":"rdempsey@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/0d152372fcb8.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":271436,"firstName":"Tim","lastName":"Brooks","titleText":"Parts Driver","emailTxt":"tbrooks@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/3c34606b3029.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":271437,"personPtyId":40177893,"firstName":"Tina","lastName":"Smith","titleText":"Office Manager","emailTxt":"tsmith@parksofgainesville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/31291/employees/35c8fb5356f7.jpg","drDealerId":31291,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Parks Ford Lincoln of Gainesville

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Parks Ford Lincoln of Gainesville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

About Our Dealership

Dealer on Cars.com since December 2012

Welcome to Ford Lincoln Hyundai of Gainesville! Located in Gainesville, FL, Ford Lincoln Hyundai of Gainesville is proud

...

to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford Lincoln Hyundai of Gainesville a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, Lincoln or Hyundai, you've come to the right place. Call Parks Ford Lincoln Hyundai for your No-Obligation Internet Price Quote from our Internet Department.

Reviews

4.9 out of 5 4.9
844 lifetime reviews. Includes reviews of Parks Ford Lincoln of Gainesville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 27, 2019

    Matt found a vehicle for me, It's what we wanted and he and George Plourde had out of there in less that one hour. My health at the time was not good so... I am very thankful to both of them. It was a great experience. I will be back again. Thanks! They went the extra mile.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Fortin

    Senior Sales Consultant

    (5.0) 46 reviews

    George Plourde

    Finance/Information Mgr.

    (4.9) 28 reviews

  • 5.0 out of 5
    September 4, 2019

    The entire staff, especially Harold in sales was wonderful to work with! I actually purchased 2 cars this weekend from them they were so wonderful

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Miles

    Sales Consultant

    (4.9) 8 reviews

    Mario Ayala

    Sales Consultant

    NOT RATED

  • January 14, 2018

    A totally wonderful experience. Everyone I came in contact with at Hyundai Gainesville were courteous and professional. Rudy answered all my questions.... Thanks Rudy for your guidance and excellent service throughout the whole process.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2019

    Shopping for a new car with Rudy Porter was a delightful and informative experience -unlike any of our previous encounters with a car sales person. He... took the time to understand what we wanted. He was very knowledgeable of the features of each vehicle we tried out and how it would accommodate our needs. Very sadly, we could not buy the car we loved because it didn't have the power passenger seat we would need. We left the dealership very disappointed but with warm feelings of the care, time and attention that Rudy had shown us.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Carol, we're happy to hear you had a great experience with Rudy! If there?s anything else we can do to assist you, please don?t hesitate to reac...h out. Have a wonderful day!


    Worked with:
    Raymond McDowell

    Sales Consultant

    (5.0) 32 reviews

  • 5.0 out of 5
    August 6, 2019

    We were told that Matt Fortin was the person to deal with, No pressure at all. He put us the right car with everything we wanted.Very happy with our purchase!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Matt Fortin

    Senior Sales Consultant

    (5.0) 46 reviews

    Matt Chesonis

    Finance and Information Officer

    (5.0) 22 reviews

    Georgio Rodriguez

    Sales Manager

    (5.0) 11 reviews

  • 5.0 out of 5
    July 25, 2019

    Recently we purchased a Ford Explorer at Parks Ford Gainesville and were impressed with the assistance/service provided to us by Mike Abitino who listened... to our needs regarding price and type of vehicle for which we were searching. He searched for us and provided a vehicle that met the needs we discussed and also the price range. Will we return to Parks Ford? Yes. Would we recommend Mike Abitino? Definitely

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    George Plourde

    Finance/Information Mgr.

    (4.9) 28 reviews

    Mario Lutchman

    Sales Manager Ford/Lincoln

    (4.6) 68 reviews

  • 5.0 out of 5
    June 30, 2019

    I had a great experience working with Harold Miles . He is very knowledgeable and will help you get the best deal ! His Manager Georgio is very polite... and is willing to go the extra mile to help you as well. Love the atmosphere!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Georgio Rodriguez

    Sales Manager

    (5.0) 11 reviews

    Harold Miles

    Sales Consultant

    (4.9) 8 reviews

  • 5.0 out of 5
    June 26, 2019

    I have been taking my F150 to Parks since 2015 and have been satisfied with my service work done by this dealer. Bill has been my service advisor and he... makes the difference always follows up on issues and keeps me informed. Due to my drive distance he gets me in and out with minimal waiting time. Good at what he does and always keeping customer satisfaction in mind.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bill Stoufer

    Service Advisor

    NOT RATED

  • 1.0 out of 5
    June 26, 2019

    If you are considering purchasing a vehicle or having your vehicle serviced at Parks please consider other alternatives. Here is how I was valued as a... customer- Issue #1 9/27/18- My car is serviced for an oil change and alignment. I had scheduled an appointment and was told it would be around 1-2 hours, but it takes closer to 4 hours. Upon leaving Parks I notice that the wheel seems to be slightly off and I try my best to ignore the issue. 10/19/18- I no longer can stand the wheel being off and decide to take my vehicle back to Parks to have them correct the issue. Once again, I wait 3 hours and then I am asked to pay for the alignment. Having informed the service member previously that I had already had my vehicle serviced, I considered this unacceptable. I refuse to pay and leave. A few days later I receive an email asking me to rate my experience and I do so truthfully and how I felt like I was treated as a customer. 11/21/18- I receive an email from Brent R. (Director of Customer Relations) and I am asked to change my feedback. Issue #2 4/20/19- Appointment confirmed via email for 4/21/2019 4/21/19- I arrive at 11:30 and join a line of cars waiting for the service department to open. Around 12:15 no one has arrived and the line of cars has grown. After multiple phone calls, I speak to a representative from Ford and I’m informed that Parks is closed for the holiday. After leaving I post a review about this experience to Facebook. 4/22/19- I receive a phone call from Parks apologizing for being closed. After setting a time for a new appointment I am asked to remove my review from Facebook. 4/23/19- I am informed that my vehicle (16k) has a faulty steering rack and it needs to be replaced. The part is on back- order and it will arrive by the end of July. I receive a loaner car from the dealer. 4/23-6/17- I speak weekly with a Regional Rep for Ford. 6/19/19- My Vehicle is ready for pickup. 6/20/19- I notice my car’s steering wheel is out of alignment. I inspect my car completely to make sure there aren’t any other problems and I notice a nail in the tire. 6/25/19- I take my car back to be serviced and I am told there has been a recall issued on my car and the service member is confused as to why it wasn’t done when they had my car for two months. I receive a phone call later and informed that they will not cover the cost of the tire. As a young adult that will purchase a multitude of vehicles and who will influence others, you should have treated me with greater respect. Please, do not ask me to remove this post. I should have considering the alternatives.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Alex, we regret to hear that you had this experience with us. Falling short of meeting your expectations is not to the standards we strive to ac...hieve, and we humbly ask for the opportunity to make this right. If you are willing, please contact us and we will do our best to resolve this situation. We hope to hear from you soon. Eric Duke (352) 372-4251 eduke@parksofgainesville.com


    Worked with:
    Pat Breheim

    Service Writer

    (5.0) 7 reviews

    Eric Duke

    Ford Service Manager

    NOT RATED

    Jimmy Carter

    Service Writer

    NOT RATED

  • 1.0 out of 5
    June 26, 2019

    If you are considering purchasing a vehicle or having your vehicle serviced at Parks please consider other alternatives. Here is how I was valued as a... customer- Issue #1 9/27/18- My car is serviced for an oil change and alignment. I had scheduled an appointment and was told it would be around 1-2 hours, but it takes closer to 4 hours. Upon leaving Parks I notice that the wheel seems to be slightly off and I try my best to ignore the issue. 10/19/18- I no longer can stand the wheel being off and decide to take my vehicle back to Parks to have them correct the issue. Once again, I wait 3 hours and then I am asked to pay for the alignment. Having informed the service member previously that I had already had my vehicle serviced, I considered this unacceptable. I refuse to pay and leave. A few days later I receive an email asking me to rate my experience and I do so truthfully and how I felt like I was treated as a customer. 11/21/18- I receive an email from Brent R. (Director of Customer Relations) and I am asked to change my feedback. Issue #2 4/20/19- Appointment confirmed via email for 4/21/2019 4/21/19- I arrive at 11:30 and join a line of cars waiting for the service department to open. Around 12:15 no one has arrived and the line of cars has grown. After multiple phone calls, I speak to a representative from Ford and I'm informed that Parks is closed for the holiday. After leaving I post a review about this experience to Facebook. 4/22/19- I receive a phone call from Parks apologizing for being closed. After setting a time for a new appointment I am asked to remove my review from Facebook. 4/23/19- I am informed that my vehicle (16k) has a faulty steering rack and it needs to be replaced. The part is on back- order and it will arrive by the end of July. I receive a loaner car from the dealer. 4/23-6/17- I speak weekly with a Regional Rep for Ford. 6/19/19- My Vehicle is ready for pickup. 6/20/19- I notice my car's steering wheel is out of alignment. I inspect my car completely to make sure there aren't any other problems and I notice a nail in the tire. 6/25/19- I take my car back to be serviced and I am told there has been a recall issued on my car and the service member is confused as to why it wasn't done when they had my car for two months. I receive a phone call later and informed that they will not cover the cost of the tire. As a young adult that will purchase a multitude of vehicles and who will influence others, you should have treated me with greater respect. Please, do not ask me to remove this post. I should have considering the alternatives.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pat Breheim

    Service Writer

    (5.0) 7 reviews

    Eric Duke

    Ford Service Manager

    NOT RATED

View More Reviews