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Reviews

Average Ratings

4.7
214 lifetime reviews.
  • Review

    KimNash@bobruthford was very helpful with my new used Honda Odyssey. She very polite and made sure to call me to insure everything was to my satis...

    Dealer Response

    Hello TinaMarie, Thank you for sharing your experience of your most recent visit to Bob Ruth Ford.


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    KimNash@bobruthford was very helpful with my new used Honda Odyssey. She very polite and made sure to call me to insure everything was to my satisfaction. Thank you Kim.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello TinaMarie, Thank you for sharing your experience of your most recent visit to Bob Ruth Ford.


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  • Bob Ruth Ford Dillsburg Pennsylvania

    The salesman was nice when we showed up but when we were approved he became sort of pushy. We were interested in a car and went for a test drive w...

    Dealer Response

    Hello Lauren, Thank you for sharing your feedback with our cars.com review readers. We're very sorry to hear that your salesman did not follow thr...


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    The salesman was nice when we showed up but when we were approved he became sort of pushy. We were interested in a car and went for a test drive we were promised that the car would be cleaned and detailed the car was filthy and smelled of smoke we were promised that the smell would be gone after they were done. We decided to buy the car based upon these promises. After we signed paperwork to finalize the sale we were told that the car needed to be placed in the shop for some "small" things that needed to be fixed. A week later we got our car it was still dirty inside and smelled heavily of smoke. Overall we were pretty disappointed with our experience and I don't know that we would recommend anyone shop for a car there.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Lauren, Thank you for sharing your feedback with our cars.com review readers. We're very sorry to hear that your salesman did not follow through with his commitments. This matter will be brought to his attention. All retail units receive a full detail and to hear that yours did not is disappointing to say the least and someone dropped the ball. For that we are truly sorry. We want to make it right! Please contact Jason Koons at 877-818-1593 and ask to speak with Jason Koons. He'll arrange with you at your convenience to have your vehicle fully detailed. Sincerely, Bob Ruth Ford


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  • owner

    2004 Ford f150 ...I realize it was a used truck but ..whoever cleaned it did a less than good job ..and as soon as we drove off the lot the check ...

    Dealer Response

    Good morning Jamie, Thank you for sharing your feedback with our cars.com review readers. Our vehicles being sold "As-Is" do not receive a full de...


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    2004 Ford f150 ...I realize it was a used truck but ..whoever cleaned it did a less than good job ..and as soon as we drove off the lot the check engine light came on and the airbag light as well ...salesman was awesome and the good luck on every page of the paper work is terrible ...that really makes you guys look horrible

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Jamie, Thank you for sharing your feedback with our cars.com review readers. Our vehicles being sold "As-Is" do not receive a full detail like our regular retail units. They are marked and marketed as being sold "As-Is". They do receive a vehicle safety check and those safety checks are provided to the customer before closing and the customer must initial that check out sheet at signing. We know these vehicles aren't for everyone but buyers know before signing just what they are buying. That is why we go overboard with our paperwork concerning these "As-Is" vehicles. We just want to be as upfront as possible. Sincerely, Bob Ruth Ford


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  • Great car shopping experience

    Damian and Jeff were very helpful during this car buying experience. They were friendly yet professional. We will definitely be return customers....

    Dealer Response

    Hello Shelly, Thank you for sharing your shopping experience with our car.com review readers. We try very hard to made the buying process as easy ...


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    Damian and Jeff were very helpful during this car buying experience. They were friendly yet professional. We will definitely be return customers. Randy had us in and out of his office in 15 minutes to complete the paperwork.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Shelly, Thank you for sharing your shopping experience with our car.com review readers. We try very hard to made the buying process as easy as we can and it looks like everything came together on your purchase too. Always great to hear! We look forward to seeing you again in the future. Sincerely, Bob Ruth Ford


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  • Review

    Jeff Turner made it a good car buying experience. Thanks

    Dealer Response

    Hello Jay, Thank you for sharing your shopping experience with our cars.com review readers. Jeff is a valued member of our sales team and always o...


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    Jeff Turner made it a good car buying experience. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jay, Thank you for sharing your shopping experience with our cars.com review readers. Jeff is a valued member of our sales team and always offers great service to our customers. Thank you once again for your purchase. Sincerely, Bob Ruth Ford


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  • Sucks

    This place is a JOKE seriously don't ever buy from here they are not a garanteed credit approval there just a joke negitave for everything for thi...

    Dealer Response

    Hello, we do offer a guaranteed credit program here at Bob Ruth Ford. Bob Ruth Ford is not a lender and we do not set the conditions or requiremen...


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    This place is a JOKE seriously don't ever buy from here they are not a garanteed credit approval there just a joke negitave for everything for this dealer!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we do offer a guaranteed credit program here at Bob Ruth Ford. Bob Ruth Ford is not a lender and we do not set the conditions or requirements for our customer's auto loans. We're sorry we could not help you, but again, we are not the lender. We wish you success in your vehicle search. Sincerely, Bob Ruth Ford


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  • Great Place!

    Tim helped us in the journey to purchase our new vehicle. I love our new car! Thanks Tim and team for the great service we recieved at Bob Ruth Ford!

    Dealer Response

    Hello Steph, It looks as though this wonderful review is a duplicate of another one. Glad we could be of assistance during your vehicle search. Si...


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    Tim helped us in the journey to purchase our new vehicle. I love our new car! Thanks Tim and team for the great service we recieved at Bob Ruth Ford!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Steph, It looks as though this wonderful review is a duplicate of another one. Glad we could be of assistance during your vehicle search. Sincerely, Bob Ruth Ford


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  • Great Place!

    Tim helped us in the journey to purchase our new vehicle. I love our new car! Thanks Tim and team for the great service we recieved at Bob Ruth Ford!

    Dealer Response

    Hello Steph, Thank you for sharing your shopping experience with our cars.com review readers. We're glad we could be of service to you during your...


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    Tim helped us in the journey to purchase our new vehicle. I love our new car! Thanks Tim and team for the great service we recieved at Bob Ruth Ford!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Steph, Thank you for sharing your shopping experience with our cars.com review readers. We're glad we could be of service to you during your vehicle search. Sincerely, Bob Ruth Ford


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  • Operations Manager

    Bob Ruth Ford is a great place to deal when purchasing vehicles every year as I do. Rob Ruth, Dave Galasby and Monica treat me with respect and wo...

    Dealer Response

    Hello Perry, Thank you once again for your purchase and for sharing your feedback with our cars.com review readers. We're happy to have you as a c...


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    Bob Ruth Ford is a great place to deal when purchasing vehicles every year as I do. Rob Ruth, Dave Galasby and Monica treat me with respect and work hard to earn and keep our business. I recommend Bob Ruth Ford to all my friends, family and business associates.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Perry, Thank you once again for your purchase and for sharing your feedback with our cars.com review readers. We're happy to have you as a customer! We look forward to seeing you again in the future and when you stop in for your routine maintenance. Sincerely, Bob Ruth Ford


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  • 100 0/0 TOPS

    Best car ever-----look forward to purchasing all my vehicles at BOB RUTH FORD THANK YOU

    Dealer Response

    Hello Deric, Thank you for sharing your 5 star review with our cars.com review readers. Thank you once again for your purchase and we look forward...


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    Best car ever-----look forward to purchasing all my vehicles at BOB RUTH FORD THANK YOU

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Deric, Thank you for sharing your 5 star review with our cars.com review readers. Thank you once again for your purchase and we look forward to seeing you again in the future. We're glad we could be of assistance! Sincerely, Bob Ruth Ford


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