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Bob Ruth Ford

(1,954 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,954 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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2013 dode dart

Jd was a pleasure to work with and recommend to anyone looking to buy a car , ill definitely come back when shopping for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our Staff works hard to go the extra-mile for our valued guests! At Bob Ruth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Excellent No Haggle Dealership

Brandon is awesome! Thank you for the amazing car buying experience! We appreciate all you did to help us get into our new “to us” vehicle. Will be a repeat customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Debbie, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Great car buying experience

This was a great car buying experience. JD was a great person to deal with and truly made this an easy experience. JD was fantastic and energetic which made the entire experience less stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andy, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you for the kind words about our team member JD. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!

New to me purchase

Great first time experience with Dave Galapsy!! Would recommend to family and friends. Promptly helped with our needs and situation. Even stayed later until we could make it there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had a great experience with Dave! If there?s anything else we can do to assist you, please don?t hesitate to reach out. Thanks again for your business!

Trade-In for newer Used Vehicle

Salesman was very polite and professional. Found me a new car in no time. Also been going here for about 8 years and the process is painless (as long as you're prepared). These guys are all very friendly and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there Mason, thank you for your great comments about our team! We're glad you enjoyed your car buying experience at Bob Ruth Ford, and we hope to see you again soon. Take care!

poor service

my hood latch cable was broken and I needed an oil change. I though it would be , at most, a one day job. Oil was changed, did not receive a call to say the car would or would not be ready by EOD. I called, they told me it would be done the next day. I called late afternoon (the next day), since no one called me again. No answer in the service dept. Stopped by on my way home to check, about 3 pm, still wasnt done. Since I was there, they told me they would get my car right in, and fixed. Had to come back at 5pm to pick it up. Disappointed with the entire process.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Experience

I came to Bob Ruth Ford on the recommendation of a dear friend of mine- I must say- this was one of the best recommendations I have ever taken! The customer service was phenomenal! My sales consultant Devin Traverso was so patient and easy to work with. From my first interaction with the internet staff all the way to the sales manager- it was without a doubt a top notch experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Samantha, we are very happy we could provide you with an awesome experience! We'll be sure to pass your comments on to Devin and the team. If there?s anything else we can do to assist you, please don?t hesitate to reach out!

Great friendly and efficient service!!

I would recommend Bob Ruth Ford to anyone anyone looking to buy a new or used vehicle. Very friendly and efficient staff will do everything within their means to get you into the perfect vehicle. My salesman (JD) was very knowledgeable, accommodating and personable. Well Done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're glad JD was able to assist you in finding the perfect vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

dodge dart

car was in good condition and people were very nice. would highly recommend for anyone looking to buy a new or used car. it was a far drive for us, but worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Emily! We're glad we could make your experience here at Bob Ruth Ford worth the drive. We appreciate your business and hope you have a great day!

F150 Ford Truck

Awesome Salesman Dave Galaspy -makes the buying process easy and less stressful . I would recommend him to other people when purchasing a vehicle. He’s No 1 in my book!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michele, we appreciate your recommendation of our dealership! If you have any further questions, please give us a call. We're always happy to help!