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BEST SERVICE !!!
My whole family has been purchasing vehicles from this dealer for the last decade. I recently purchased my 2014 Mercedes from Alex and company. I was very undesisive but they helped me make the right choice by educating me on different autos that were available to fit my needs. Prices here tend to also be lower than most of the dealers in the Bay Area. However, it’s the quality of service that we receive that sets them apart from any one else. They also try their best to accommodate us with questions or any service we might need and are happy to do it!!! It’s really refreshing to speak to someone that will listen to you and genuinely try to help! Thanks Formula 1.......we appreciate it! FYI: they also have a a diverse selection of autos. My family has purchased may work trucks/vehicles from them as well.
Awesome customer service
Got help from Alex. He was friendly helpful and answering all my questions. I ended up buying an infinity SUV. I’ll be recommending this dealer to family and friends and For sure I’ll be going back to buy more cars.
I went to formula one after referred by a friend o
I went to formula one after referred by a friend of mine and I bought a Chevy Tahoe from Alex. He was so friendly and helpful in finding the car I was looking for
2015 Toyota Camry xse v6
Thank you so much for the test drive. We will be back soon with my wife to buy this vehicle.
Great buying ecperience!
I was really happy with the sales team and management. I will definitely recommend Formula One Motors to my friends.
Poor follow up
I used the Cars.com site to ask to be contacted about this car before driving all the way to Hayward. Cars.com barrages me with emails (like the one that led to this survey), but even though I expressed a serious interest in a particular car, I was never emailed or called by this dealer. This indicates they just don't follow through, glad I never bought from them.
Saved a ton!
Came here to get a great deal on a BMW I saw online-- plain and simple. They were able to work around some of my credit issues-- which was reassuring. Eddie the sales manager took great care of me-- I have no complaints!
As bad as it gets?.VERY SHADY people!
First of all, once you enter this place is like traveling back to the 50s. The place is poorly decorated and flat out dirty? If you heard about shady used car dealers, look no further: you found the right spot!!! They had a truck that I negotiated a fair price for. They took $500 deposit off me to do the paperwork. After 2 days went by (they did not call me to update on status), I called and inquired about when I can go in to pick it up. The sales manager said that the owner would not let him sell the truck for the negotiated price and wanted more money?Who does that???? I requested a refund. I kept calling and they would not refund my money, I had to go down, waste another hour to get my money back. Jokers!
I loved the way de dealer took car of us and made everything nice and easy.
POOR SERVICE, EXTRA CHARGES, NO TRUST PEOPLE I NEVER CAN BUY WITH THIS GUYS