Reviews

Average Ratings

4.8
85 lifetime reviews.
  • Camry Hybrid purchase

    We had an excellent buying experience. Our salesman, Tom Scheffer, was pleasant, professional, patient and very knowledgeable . The buying experie...

    Dealer Response

    Many thanks for the kind words about your experience at our new store. Our focus is on customer service and complete satisfaction. I am very gla...


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    We had an excellent buying experience. Our salesman, Tom Scheffer, was pleasant, professional, patient and very knowledgeable . The buying experience was low-pressure and as enjoyable as any car-buying experience we have ever had. Although we have rated the facilities as fair, we need to point out that the dealership was moving to a newly-constructed facility the week of our purchase. The new facility is first class and state-of-the-art. We highly recommend Parks Toyota of Deland.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Many thanks for the kind words about your experience at our new store. Our focus is on customer service and complete satisfaction. I am very glad that we succeeded on all counts. We look forward to assisting you again in any way we can. Kind regards, Ken


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  • My car is getting old. Over 150,000 miles.

    Thank you so much Scott for having patience answering all my concerns. You were the best. Got a great deal and I love my new truck!! Thanks again.


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    Thank you so much Scott for having patience answering all my concerns. You were the best. Got a great deal and I love my new truck!! Thanks again.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Parks Toyota of Deland

    My partner bought a truck and I took it in for service ! I met up with our sales representative Derek Jinkens and he showed me the new C-HR and I ...


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    My partner bought a truck and I took it in for service ! I met up with our sales representative Derek Jinkens and he showed me the new C-HR and I ended up buying it! There team worked with me, because I was there with my partners truck! And I am now a proud owner of my new car! So , thank you guys !! We both love our vehicles!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best experience in buying /leasing a car here!

    Derek Jenkins, Traci Pickles Lou Hernandez & John Defalco are all definite assets to this company! They are so professional, courteous & knowledge...


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    Derek Jenkins, Traci Pickles Lou Hernandez & John Defalco are all definite assets to this company! They are so professional, courteous & knowledgeable which is why my family & I always keep coming back! They make me have the best experience in buying/leasing a car here! So pleasurable!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 135000 miles service plus tires

    Service staff very knowledgeable and friendly. John Defalco always takes care of my vehicles service needs. Excellent job.


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    Service staff very knowledgeable and friendly. John Defalco always takes care of my vehicles service needs. Excellent job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • we had a very good experience with Derek Gulich.

    we had a very good experience with our salesman Derek Gulich. he knew all about the Avalon,and answered all our questions. there was no pressure...


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    we had a very good experience with our salesman Derek Gulich. he knew all about the Avalon,and answered all our questions. there was no pressure from him. we would use him again and will refer him to our friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible experience

    Today I had the most horrible experience at this location. I was trying to buy an used car and the manager was rude, uncaring and obnoxious. The c...


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    Today I had the most horrible experience at this location. I was trying to buy an used car and the manager was rude, uncaring and obnoxious. The car was not even a great deal and he was telling me I won't be able to find another car like because of the warranty.. he was right .... I found one much better with better price. At the end I was much happier that I did not buy the car from them ... your lost my gain

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • A pleasant buying experience

    Derek Jenkins was our salesperson. He was very friendly and helpful by showing us buying options. We settled on a new Corolla with warranties an...


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    Derek Jenkins was our salesperson. He was very friendly and helpful by showing us buying options. We settled on a new Corolla with warranties and safety features not available with the 2016 cars. Derek also gave us a quick tour and we were pleased to hear about the positive changes under the new management. We are very satisfied with our purchase and confident that Parks Toyota of Deland will be a great place to service our car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful customer service!

    February of 2016 I purchased a 2016 Toyota corolla which a year later I am still very pleased with. I continue to take my vehicle to be serviced a...


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    February of 2016 I purchased a 2016 Toyota corolla which a year later I am still very pleased with. I continue to take my vehicle to be serviced at Parks of Toyota Deland for oil change and car wash as well as any other maintenance that is required. It was due for another oil change so I went in to have my five point inspection, oil change as well as my car washed. Every time I am seeing for a required maintenance I am always greeted with friendly and more than eager to help employees of the service department. If you are in search of purchasing a new vehicle and you want to dealership close to home that makes you feel like family parks of Toyota is the place to go I would give it 10 stars if this review site would allow me too. Pop in and check it out I'm sure you will be pleased with them.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • We love this dealership and Andrea H.

    My husband and I worked with Andrea Holloway. She made our buying experience comfortable. She was very knowledgeable about the two Models we were ...


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    My husband and I worked with Andrea Holloway. She made our buying experience comfortable. She was very knowledgeable about the two Models we were looking at and proviced all the answers we needed to make a informed decision. We ended up buying a Rav 4. We are delighted with our choice and have already given Andrea's name to two friends that are beginning the hunt for a new set of wheels.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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