My husband and I have been looking to trade in our Jetta with a year left on our lease. Paul was able to get us out of our Jetta and into a new 2018 ...Tiguan with zero hassle.
I was really happy with the service. Norman kept me updated the whole time and gave me the coupon that saved 15%. Now I feel a lot safer because I kno...w my car is in excellent condition.
Came in to service my Mk6 GTI, quality of service is great. They always take the extra step to make sure everything else on you vehicle is in top sha...pe. Norman Harrold was a great help had pictures sent to me, keeps me posted with updates and great communication. Greatly appreciate it!
for that reason. Norm set up appointment for me that meet my schedule,when I went he has a loaner car ready and the drop off process took less than 5 ...minuets. Norm kept me informed throughout the process and the car was ready in 3 hours. Arcadia
Clair and the rest of the service team made my time of service for my Golf quick and efficient, working around my schedule perfectly. Thanks guys! An ...example all dealerships should follow!
I have an older Jetta and like any older car time takes a toll and repairs are inevitable. But thanks to the great work at VW Pasadena any downtime i...s short and they keep me on the road. Clair my sevice rep, has been awesome! She stays in touch throughout the repair process and always keeps me updated and gives clear explanations that even I understand. All of which helps alleviate the stress of dealing with car troubles.
If you go to get your car serviced make sure you ask for Clair ! She is the Best! There are other dealers but none have service Rep like Clair! She... knows how pickie I am she tells me what I need to do .
Coming to the Volkswagon Pasadena dealership is always a joy and a good experience. The charges are reasonable, and the waiting time is minimal. But ...if you DO have to wait long, at least there is a pleasant atmosphere with a comfortable waiting room, big screen TV, and eating and drinking amenities. And if you choose to wait outside, you are surrounded by palm trees and a nice patio. The service technicians are always pleasant too. This time, Norman assisted me; he was very thorough and communicative. I've already recommended this place to others, and will continue to do so!
I love to come here for my repairs it’s great service. Fast friendly overall great. Never had an issue. The dealership is clean and respectful to my ...car.
Clair has been the hard working customer rep! We have seen I n a long time she’s went out of her way to help us and beyond . Great customer service .... ¿¿¿