Reviews

Average Ratings

4.7
342 lifetime reviews. Includes reviews of Kaiser Buick GMC Trucks from DealerRater.com
  • KAISER BUICK

    I HAVE HAD GREAT SERVICE AT KAISER BUICK FOR ABOUT TWENTY YEARS. THE PEOPLE ARE FRIENDLY AND HELPFUL.


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    I HAVE HAD GREAT SERVICE AT KAISER BUICK FOR ABOUT TWENTY YEARS. THE PEOPLE ARE FRIENDLY AND HELPFUL.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Most Awesome Experience of any dealership
    September 17, 2017

    Starting out to look for a new vehicle, was between two dealerships on same highway. We stopped at Kaiser Buick-GMC first and met up with a gentle...


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    Starting out to look for a new vehicle, was between two dealerships on same highway. We stopped at Kaiser Buick-GMC first and met up with a gentleman named Roy Day. What an amazing, non pushy, pleasant, informative salesman. By the time we were finished talking about what we wanted and what went forth we decided not to visit second dealership because we figured we found a gem! And we did! From this point forward, all questions were answered, financial differences were shown, our car was evaluated for trade and the deal went down. This was on Friday, by Saturday morning we had already been approved just need out "say go" and we went. Noon time Saturday we started the paperwork process, then out to the vehicle for an in-depth show us how to do this and this and this. Wow!!

    Does recommend this dealer

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  • Easiest Buying Experience in DeLand
    September 13, 2017

    I have purchased several vehicles from Kaiser and have never been let down. They are not pushy and make the process very simple and straight forw...


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    I have purchased several vehicles from Kaiser and have never been let down. They are not pushy and make the process very simple and straight forward. My salesman, Jimmy Hanlon, has always been very helpful and knowledgeable. Pete and Doug (managers) were very easy to deal with and worked with me to keep my new vehicle within my budget. Very happy and will continue to go back when I buy another car.

    Does recommend this dealer

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  • The best
    August 29, 2017

    I have been buying/leasing cars for 65 years. The vast majority have been Buicks -- I've lost track of how many. Without question, Roy Day is the ...


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    I have been buying/leasing cars for 65 years. The vast majority have been Buicks -- I've lost track of how many. Without question, Roy Day is the best, most professional sales associate I've had in all those years. He always is trying to help me find the best deal for me, not for him. Can't thank him enough and Kaiser Buick for that level and quality of salesmanship. Dave Jones

    Does recommend this dealer

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  • JIMMY HANLON IS SUPERMAN!
    August 27, 2017

    Jimmy did not give up until he found the truck I could not refuse. The numbers were clear and I got a great deal on my trade in as well. I went t...


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    Jimmy did not give up until he found the truck I could not refuse. The numbers were clear and I got a great deal on my trade in as well. I went to another dealer in Daytona and I did not feel as though they were treating me in a trustworthy way; I almost bought a truck from them but Jimmy came through with a great deal!

    Does recommend this dealer

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  • Average at best
    August 24, 2017

    The help with OnStar setup was non existent. I felt more like i was a means to more customers moreso than a customer myself. Average product knowl...


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    The help with OnStar setup was non existent. I felt more like i was a means to more customers moreso than a customer myself. Average product knowledge at best. I got more out of the service department than I did sales. When I texted about getting back the tires from my trade in i was offered some money for sending in referrals with no mention of my actual inquiry after the purchase

    Does not recommend this dealer

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  • Excellent experience!
    August 15, 2017

    I found a car I was interested in online. I chatted with Roy for a bit and decided to drive over to DeLand and take it for a test drive. Roy was ...


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    I found a car I was interested in online. I chatted with Roy for a bit and decided to drive over to DeLand and take it for a test drive. Roy was AWESOME ... the car was exactly as described and pictured and Roy did not pressure me at all (my biggest pet peeve). After making the decision to buy the car, Jeremy had all the paperwork ready and we were in and out in a little more than an hour!! This was hands down the easiest car buying experience for me to date!!

    Does recommend this dealer

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  • Proud Owner
    August 4, 2017

    My husband and I enjoyed Roy's great salesmanship. He was very intuitive, promote, honest and courteous. Our overall experience was deserves an A+...


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    My husband and I enjoyed Roy's great salesmanship. He was very intuitive, promote, honest and courteous. Our overall experience was deserves an A+ RATING! Hats off to Roy and the Kaiser dealership Team. Thank you, Brett and Terry

    Does recommend this dealer

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  • Great experience!!
    July 30, 2017

    Purchased a new vehicle for my wife today, and couldn't have asked for an easier experience. The vehicle was exactly what was advertised and the s...


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    Purchased a new vehicle for my wife today, and couldn't have asked for an easier experience. The vehicle was exactly what was advertised and the salesman Jimmy took care of us and exceeded our expectations. For a small town dealer, Kaiser is great. Thanks again Himmy Hanlon for making our buying experience an easy one.

    Does recommend this dealer

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  • Sales & Service excellence
    July 19, 2017

    I bought my truck at Kaiser 6 years ago at a very fair price and I'm continually pleased with the service department with all my service visits--I...


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    I bought my truck at Kaiser 6 years ago at a very fair price and I'm continually pleased with the service department with all my service visits--I've referred my brother's family to them and we're all still happy customers and will remain a part of the Kaiser Dealership for life!!!!!

    Does recommend this dealer

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