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Rusnak/Pasadena Volvo Cars

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Rusnak/Pasadena Volvo Cars Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Shop for your Volvo or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.

...



Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.

Rusnak caters to your needs by offering the highest level of customer service.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
506 lifetime reviews. Includes reviews of Rusnak/Pasadena Volvo Cars from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    November 11, 2019

    Professional and efficient. Very good communication. Get things done as promised and providing assessment of only what they see requiring repairs and... service. Friendly and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive comments but are sorry to see your low rating. If you have additional feedback you would like to share please give us a ca...ll. Thank you.


    Worked with:
    Anthony Marino

    Service Advisor Master Certified

    (4.8) 138 reviews

  • 5.0 out of 5
    November 10, 2019

    This is my second purchase at Volvo. I enjoy the expertise, non-pushy and honest people that work for Volvo. I can't imagine buying a vehicle elsewhere....

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!


    Worked with:
    Patrick Folsom

    Sales Consultant

    (5.0) 37 reviews

  • June 7, 2013

    I love the service that I always get from Emily Denny. She is very thorough in ensuring that my Volvo gets the service tat it needs. She promptly calls... me to keep me advised on the status of my vehicle and is always kind and pleasant.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2019

    Scheduling was easy. Drop off convenient. Pick up painless. Happy with the price. Thanks for helping me fix my car. The free car washes are always... appreciated!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! We're so happy we were able to help you out! We hope to see you soon!


    Worked with:
    Anthony Marino

    Service Advisor Master Certified

    (4.8) 138 reviews

  • 5.0 out of 5
    November 7, 2019

    Scheduling was 5 stars. Staff opened on time. Michael took care of me right away. Anthony has not been there at 7:30 the last two times I've come in for... service. When he called me to let me know my car was ready he was professional. The car worked perfectly when I did a late pickup last night. I really apprciate the ability to do a late pick up. Mark drove the shuttle in the AM and is always courteous and professional. Scrolling down. I did not know pick up and delivery of a car for service was available. Would take advantage of this if it were.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we really appreciate your positive review! Thank you, and have a fantastic day!

  • 4.0 out of 5
    November 6, 2019

    Speedy repair on my Volvo XC60, key fob was defective. Was in and out in about 1 1/2 hours. Very pleased. Next is recall repairs, I will have to make a... separate appointment for this, I did not have enough time to wait on last visit.

    3.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this informa...tion about your recent visit. Take care!


    Worked with:
    Na'eem Adams

    Service Consultant Advisor

    (4.9) 100 reviews

  • 5.0 out of 5
    November 6, 2019

    Truly exceptional service! Michael was an amazing service advisor, explained all the services the car needed and also went through the final report when... I picked up the car. Since 2005 my wife drives Volvo SUV's and there were always serviced by Rusnak Volvo. I do recommend both, Volvo Cars and Rusnak Volvo Dealer.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    November 3, 2019

    I had a great experience with Rusnak Volvo. In and out, no hassle, no shenanigans! Chris and the team were all very friendly, patient and helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! We're looking forward to your next visit with us!


    Worked with:
    Christopher Harrison

    Internet Sales Consultant

    (5.0) 16 reviews

  • 5.0 out of 5
    November 3, 2019

    Very responsive and helpful. Working hard to make sure the whole process smooth. Chris helped a lot throughout the beginning to the end. I would recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!


    Worked with:
    Christopher Harrison

    Internet Sales Consultant

    (5.0) 16 reviews

  • 5.0 out of 5
    October 31, 2019

    I never hesitate to call when I need help from this team. Fast, courteous, thorough. I am so glad that Volvo and Rusnak have a strong team in place. It's... no wonder they are always busy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we... can do!


    Worked with:
    Anthony Marino

    Service Advisor Master Certified

    (4.8) 138 reviews

    Mark Gilliand

    Service Advisor

    (4.6) 50 reviews

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